<\/span><\/h4>\n\n\n\nV elektronick\u00fdch smlouv\u00e1ch v obchod\u011b BtoC (mezi podniky a spot\u0159ebiteli), jako je nakupov\u00e1n\u00ed na internetu, m\u016f\u017ee doj\u00edt k tomu, \u017ee spot\u0159ebitel\u00e9 omylem objednaj\u00ed zbo\u017e\u00ed nebo slu\u017eby, kter\u00e9 p\u016fvodn\u011b necht\u011bli. Nap\u0159\u00edklad, m\u016f\u017ee se st\u00e1t, \u017ee p\u0159i nakupov\u00e1n\u00ed na internetu omylem objedn\u00e1te 11 polo\u017eek m\u00edsto jedn\u00e9 kv\u016fli chyb\u011b v ovl\u00e1d\u00e1n\u00ed.<\/p>\n\n\n\n
V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017ee spot\u0159ebitel vyu\u017e\u00edt \u010dl\u00e1nek 95 ob\u010dansk\u00e9ho z\u00e1kon\u00edku, kter\u00fd stanovuje “omyl”, a tvrdit, \u017ee smlouva je neplatn\u00e1 (tvrdit neplatnost smlouvy kv\u016fli omylu).<\/p>\n\n\n\n
Av\u0161ak podle \u010dl\u00e1nku 95 ob\u010dansk\u00e9ho z\u00e1kon\u00edku m\u016f\u017ee podnikatel tvrdit, \u017ee “chyba v ovl\u00e1d\u00e1n\u00ed spot\u0159ebitele je z\u00e1va\u017enou nedbalost\u00ed, a proto je smlouva platn\u011b uzav\u0159ena” (odpov\u011b\u010f, \u017ee neplatnost kv\u016fli omylu je “z\u00e1va\u017en\u00e1 nedbalost”).<\/p>\n\n\n\n
V ob\u010dansk\u00e9m z\u00e1kon\u00edku bylo mnoho p\u0159\u00edpad\u016f, kdy do\u0161lo k probl\u00e9m\u016fm mezi podnikatelem a spot\u0159ebitelem ohledn\u011b toho, zda do\u0161lo k “z\u00e1va\u017en\u00e9 nedbalosti”, ale d\u00edky zaveden\u00ed Z\u00e1kona o elektronick\u00fdch smlouv\u00e1ch byly chyby v ovl\u00e1d\u00e1n\u00ed spot\u0159ebitel\u016f napraveny.<\/p>\n\n\n\n
Konkr\u00e9tn\u00ed p\u0159\u00edklad je, \u017ee pokud podnikatel nep\u0159ijal opat\u0159en\u00ed, jako je p\u0159\u00edprava obrazovky pro kone\u010dn\u00e9 ov\u011b\u0159en\u00ed obsahu objedn\u00e1vky, na kter\u00e9 jsou jasn\u011b uvedeny n\u00e1zvy v\u00fdrobk\u016f, po\u010det kus\u016f, celkov\u00e1 \u010d\u00e1stka atd., kdy\u017e objedn\u00e1v\u00e1te v internetov\u00e9m obchod\u011b, projev v\u016fle spot\u0159ebitele zp\u016fsoben\u00fd chybou v ovl\u00e1d\u00e1n\u00ed je neplatn\u00fd.<\/p>\n\n\n\n
D\u00e1le, pokud se zobraz\u00ed obrazovka s dokon\u010den\u00edm registrace okam\u017eit\u011b po stisknut\u00ed tla\u010d\u00edtka pro p\u0159ehr\u00e1v\u00e1n\u00ed videa a je tam pozn\u00e1mka, \u017ee “pova\u017eujeme za souhlas s podm\u00ednkami pou\u017eit\u00ed, proto\u017ee jste stiskli tla\u010d\u00edtko pro p\u0159ehr\u00e1v\u00e1n\u00ed videa”, a pokud je od tohoto webu vy\u017eadov\u00e1na platba, pokud podnikatel nep\u0159edlo\u017eil podm\u00ednky pou\u017eit\u00ed nebo obsah smlouvy tak, aby byly p\u0159edem z\u0159ejm\u00e9, smlouva je neplatn\u00e1 a u\u017eivatel m\u016f\u017ee tvrdit, \u017ee nem\u00e1 povinnost platit poplatek za pou\u017eit\u00ed.<\/p>\n\n\n\n
D\u00edky zaveden\u00ed Z\u00e1kona o elektronick\u00fdch smlouv\u00e1ch se tak spot\u0159ebitel\u00e9 mohou vyhnout necht\u011bn\u00fdm smlouv\u00e1m. Samoz\u0159ejm\u011b, spot\u0159ebitel\u00e9 tak\u00e9 mus\u00ed pe\u010dliv\u011b ov\u011b\u0159ovat.<\/p>\n\n\n\n<\/span>P\u0159echod doby uzav\u0159en\u00ed smlouvy<\/span><\/h4>\n\n\n\nV b\u011b\u017en\u00e9 smlouv\u011b je doba uzav\u0159en\u00ed smlouvy okam\u017eikem, kdy je odesl\u00e1n “n\u00e1vrh” na uzav\u0159en\u00ed smlouvy. Nap\u0159\u00edklad p\u0159i nakupov\u00e1n\u00ed na internetu je kupn\u00ed smlouva uzav\u0159ena v okam\u017eiku, kdy spot\u0159ebitel odesl\u00e1 ozn\u00e1men\u00ed stisknut\u00edm tla\u010d\u00edtka “Objednat” po p\u0159echodu p\u0159es kone\u010dnou obrazovku pro ov\u011b\u0159en\u00ed obsahu objedn\u00e1vky.<\/p>\n\n\n\n
V tomto p\u0159\u00edpad\u011b, i kdy\u017e ozn\u00e1men\u00ed nedoraz\u00ed k \u017eadateli kv\u016fli chyb\u011b v komunikaci atd. po stisknut\u00ed tla\u010d\u00edtka, smlouva je pova\u017eov\u00e1na za uzav\u0159enou.<\/p>\n\n\n\n
Av\u0161ak v Z\u00e1kon\u011b o elektronick\u00fdch smlouv\u00e1ch je smlouva uzav\u0159ena v okam\u017eiku, kdy podnikatel ov\u011b\u0159\u00ed obsah a ozn\u00e1men\u00ed o p\u0159ijet\u00ed objedn\u00e1vky doraz\u00ed k \u017eadateli, tj. spot\u0159ebiteli, nap\u0159\u00edklad v p\u0159\u00edpad\u011b e-mailu, kdy\u017e jsou informace o e-mailu zaznamen\u00e1ny na e-mailov\u00e9m serveru a spot\u0159ebitel je m\u016f\u017ee ov\u011b\u0159it.<\/p>\n\n\n\n
Jin\u00fdmi slovy, doba uzav\u0159en\u00ed smlouvy je okam\u017eik, kdy e-mail doraz\u00ed do p\u0159\u00edchoz\u00ed po\u0161ty a je mo\u017en\u00e9 ho otev\u0159\u00edt, nikoli okam\u017eik, kdy spot\u0159ebitel otev\u0159e e-mail.<\/p>\n\n\n\n
D\u00edky Z\u00e1konu o elektronick\u00fdch smlouv\u00e1ch, kter\u00fd jasn\u011b definuje dobu uzav\u0159en\u00ed smlouvy, jsou u\u017eivatel\u00e9 chr\u00e1n\u011bni p\u0159ed jednostrann\u00fdmi smlouvami, jako je “podvod s jedn\u00edm kliknut\u00edm”, kdy je pova\u017eov\u00e1no za uzav\u0159en\u00ed smlouvy kliknut\u00edm na URL uvedenou na webov\u00e9 str\u00e1nce nebo v e-mailu, ani\u017e by to bylo zam\u00fd\u0161leno nebo souhlaseno.<\/p>\n\n\n\n<\/span>Shrnut\u00ed<\/span><\/h2>\n\n\n\nZde jsme vysv\u011btlili z\u00e1kony t\u00fdkaj\u00edc\u00ed se provozov\u00e1n\u00ed internetov\u00fdch obchod\u016f, konkr\u00e9tn\u011b z\u00e1kony, kter\u00e9 se t\u00fdkaj\u00ed v\u0161eobecn\u011b internetov\u00fdch obchod\u016f, jako je Japonsk\u00fd z\u00e1kon o zobrazov\u00e1n\u00ed cen a Japonsk\u00fd z\u00e1kon o elektronick\u00fdch smlouv\u00e1ch.<\/p>\n\n\n\n
Podle dat aktualizovan\u00fdch 21. kv\u011btna 2021 nez\u00e1vislou spr\u00e1vn\u00ed organizac\u00ed National Life Center, po\u010det konzultac\u00ed t\u00fdkaj\u00edc\u00edch se internetov\u00e9ho n\u00e1kupu v roce 2020 (bez konzultac\u00ed p\u0159esm\u011brovan\u00fdch z center pro spot\u0159ebitelsk\u00fd \u017eivot atd.) byl p\u0159ibli\u017en\u011b 260 000. V\u011bt\u0161ina z nich se t\u00fdkala dvou z\u00e1kon\u016f, kter\u00e9 jsme zde vysv\u011btlili, tak\u017ee je t\u0159eba na to d\u00e1vat pozor.<\/p>\n\n\n\n
<\/span>P\u0159edstaven\u00ed opat\u0159en\u00ed na\u0161\u00ed kancel\u00e1\u0159e<\/span><\/h2>\n\n\n\nPr\u00e1vn\u00ed kancel\u00e1\u0159 Monolis je pr\u00e1vn\u00ed kancel\u00e1\u0159\u00ed s vysokou odbornost\u00ed v oblasti IT, zejm\u00e9na internetu a pr\u00e1va. V posledn\u00edch letech se internetov\u00fd n\u00e1kup st\u00e1v\u00e1 nezbytnou sou\u010d\u00e1st\u00ed na\u0161eho \u017eivota a pot\u0159eba pr\u00e1vn\u00ed kontroly se st\u00e1le zvy\u0161uje. Na\u0161e kancel\u00e1\u0159 poskytuje \u0159e\u0161en\u00ed t\u00fdkaj\u00edc\u00ed se internetov\u00e9ho n\u00e1kupu. Podrobnosti jsou uvedeny v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\npractices\/corporate<\/div>\n<\/figure>","protected":false},"excerpt":{"rendered":"
Internetov\u00e9 nakupov\u00e1n\u00ed se nyn\u00ed stalo sou\u010d\u00e1st\u00ed na\u0161eho ka\u017edodenn\u00edho \u017eivota. Nejen\u017ee m\u016f\u017eeme nakupovat, ale kdokoli m\u016f\u017ee snadno zalo\u017eit sv\u016fj vlastn\u00ed internetov\u00fd obchod. Nicm\u00e9n\u011b, provozov\u00e1n\u00ed internetov\u00e9ho […]<\/p>\n","protected":false},"author":32,"featured_media":62412,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[19,51],"acf":[],"_links":{"self":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/60913"}],"collection":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/comments?post=60913"}],"version-history":[{"count":3,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/60913\/revisions"}],"predecessor-version":[{"id":62529,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/60913\/revisions\/62529"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media\/62412"}],"wp:attachment":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media?parent=60913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/categories?post=60913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/tags?post=60913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}