{"id":61337,"date":"2023-12-08T20:25:30","date_gmt":"2023-12-08T11:25:30","guid":{"rendered":"https:\/\/monolith.law\/cs\/?p=61337"},"modified":"2024-03-27T11:41:09","modified_gmt":"2024-03-27T02:41:09","slug":"reputational-damage-countermeasures-soogi","status":"publish","type":"post","link":"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi","title":{"rendered":"Co je to \u0159e\u0161en\u00ed reputa\u010dn\u00edho rizika v recenz\u00edch poh\u0159b\u016f"},"content":{"rendered":"\n<p>Recenze poh\u0159ebn\u00edch slu\u017eeb jsou webov\u00e9 str\u00e1nky, kde m\u016f\u017eete naj\u00edt informace o poh\u0159ebn\u00edch slu\u017eb\u00e1ch, ob\u0159adn\u00edch s\u00e1lech a krematori\u00edch. Na recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb m\u016f\u017eete tak\u00e9 p\u0159id\u00e1vat vlastn\u00ed recenze, tak\u017ee u\u017eivatel\u00e9 mohou vyb\u00edrat poh\u0159ebn\u00ed slu\u017eby na z\u00e1klad\u011b t\u011bchto recenz\u00ed a z\u00e1kladn\u00edch informac\u00ed. Mezi recenzemi, kter\u00e9 jsou na recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb zve\u0159ejn\u011bny, mohou b\u00fdt i negativn\u00ed recenze, jako nap\u0159\u00edklad &#8220;Zam\u011bstnanec A v s\u00e1le XX zach\u00e1z\u00ed s rakv\u00ed nedbale, co\u017e mi zp\u016fsobilo velmi nep\u0159\u00edjemn\u00e9 pocity&#8221; nebo &#8220;\u0158editel se pr\u00fd vyh\u00fdb\u00e1 dan\u00edm&#8221;. V takov\u00fdch p\u0159\u00edpadech mohou u\u017eivatel\u00e9, kte\u0159\u00ed hledaj\u00ed poh\u0159ebn\u00ed slu\u017eby na vyhled\u00e1va\u010d\u00edch jako je Google nebo na recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb, narazit na tyto negativn\u00ed recenze. Pokud jsou na recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb zve\u0159ejn\u011bny negativn\u00ed recenze, je mo\u017en\u00e9 proti nim n\u011bjak reagovat, nap\u0159\u00edklad po\u017e\u00e1dat o jejich odstran\u011bn\u00ed? A v jak\u00fdch p\u0159\u00edpadech byste m\u011bli konzultovat pr\u00e1vn\u00edka?<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_53 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Co_jsou_recenze_pohrebnich_sluzeb\" title=\"Co jsou recenze poh\u0159ebn\u00edch slu\u017eeb\">Co jsou recenze poh\u0159ebn\u00edch slu\u017eeb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Co_jsou_negativni_recenze_publikovane_v_recenzich_pohrebnich_sluzeb\" title=\"Co jsou negativn\u00ed recenze publikovan\u00e9 v recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb\">Co jsou negativn\u00ed recenze publikovan\u00e9 v recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Recenze_typu_%E2%80%9CZamestnanec_A_v_sale_XX_zachazel_s_rakvi_nedbale_coz_me_velmi_rozrusilo%E2%80%9D\" title=\"Recenze typu &#8220;Zam\u011bstnanec A v s\u00e1le XX zach\u00e1zel s rakv\u00ed nedbale, co\u017e m\u011b velmi rozru\u0161ilo&#8221;\">Recenze typu &#8220;Zam\u011bstnanec A v s\u00e1le XX zach\u00e1zel s rakv\u00ed nedbale, co\u017e m\u011b velmi rozru\u0161ilo&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Recenze_typu_%E2%80%9CReditel_se_pry_vyhyba_danim%E2%80%9D\" title=\"Recenze typu &#8220;\u0158editel se pr\u00fd vyh\u00fdb\u00e1 dan\u00edm&#8221;\">Recenze typu &#8220;\u0158editel se pr\u00fd vyh\u00fdb\u00e1 dan\u00edm&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Ostatni_napriklad_zcela_neopodstatnene_pomlouvacne_prispevky_nebo_prispevky_sirici_famy\" title=\"Ostatn\u00ed, nap\u0159\u00edklad zcela neopodstatn\u011bn\u00e9 pomlouva\u010dn\u00e9 p\u0159\u00edsp\u011bvky nebo p\u0159\u00edsp\u011bvky \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my\">Ostatn\u00ed, nap\u0159\u00edklad zcela neopodstatn\u011bn\u00e9 pomlouva\u010dn\u00e9 p\u0159\u00edsp\u011bvky nebo p\u0159\u00edsp\u011bvky \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Jak_pozadat_o_odstraneni_prispevku_porusujiciho_pravidla_hodnoceni\" title=\"Jak po\u017e\u00e1dat o odstran\u011bn\u00ed p\u0159\u00edsp\u011bvku poru\u0161uj\u00edc\u00edho pravidla hodnocen\u00ed\">Jak po\u017e\u00e1dat o odstran\u011bn\u00ed p\u0159\u00edsp\u011bvku poru\u0161uj\u00edc\u00edho pravidla hodnocen\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Priklady_zadosti_o_odstraneni_na_zaklade_nezakonnosti\" title=\"P\u0159\u00edklady \u017e\u00e1dost\u00ed o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti\">P\u0159\u00edklady \u017e\u00e1dost\u00ed o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Odstraneni_pomoci_predbezneho_opatreni\" title=\"Odstran\u011bn\u00ed pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed\">Odstran\u011bn\u00ed pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Identifikace_autora_prispevku_pomoci_predbezneho_opatreni\" title=\"Identifikace autora p\u0159\u00edsp\u011bvku pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed\">Identifikace autora p\u0159\u00edsp\u011bvku pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/monolith.law\/cs\/internet\/reputational-damage-countermeasures-soogi\/#Shrnuti\" title=\"Shrnut\u00ed\">Shrnut\u00ed<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_jsou_recenze_pohrebnich_sluzeb\"><\/span>Co jsou recenze poh\u0159ebn\u00edch slu\u017eeb<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Recenze poh\u0159ebn\u00edch slu\u017eeb jsou str\u00e1nky, na kter\u00fdch m\u016f\u017eete vyhled\u00e1vat poh\u0159ebn\u00ed slu\u017eby, ob\u0159adn\u00ed s\u00e1ly nebo krematoria a zobrazovat informace a recenze o poh\u0159ebn\u00edch slu\u017eb\u00e1ch. Informace a recenze o poh\u0159ebn\u00edch slu\u017eb\u00e1ch m\u016f\u017eete zobrazit i bez registrace. Proto existuje riziko, \u017ee pokud jsou na str\u00e1nk\u00e1ch s recenzemi poh\u0159ebn\u00edch slu\u017eeb zve\u0159ejn\u011bny negativn\u00ed recenze t\u00fdkaj\u00edc\u00ed se poh\u0159ebn\u00edch slu\u017eeb, u\u017eivatel\u00e9, kte\u0159\u00ed hledaj\u00ed poh\u0159ebn\u00ed slu\u017eby pomoc\u00ed vyhled\u00e1va\u010d\u016f jako Google nebo Yahoo, se mohou rozhodnout nevyu\u017e\u00edt dan\u00e9 poh\u0159ebn\u00ed slu\u017eby.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_jsou_negativni_recenze_publikovane_v_recenzich_pohrebnich_sluzeb\"><\/span>Co jsou negativn\u00ed recenze publikovan\u00e9 v recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/shutterstock_237219685-1024x712.jpg\" alt=\"\" class=\"wp-image-8499\" \/><figcaption class=\"wp-element-caption\">P\u0159\u00edklady mo\u017en\u00fdch negativn\u00edch recenz\u00ed, kter\u00e9 mohou b\u00fdt publikov\u00e1ny v recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb<\/figcaption><\/figure>\n\n\n\n<p>P\u0159i hled\u00e1n\u00ed poh\u0159ebn\u00edch slu\u017eeb v recenz\u00edch m\u016f\u017eete zkontrolovat nejen jejich charakteristiky, zp\u016fsob pou\u017eit\u00ed a dostupnost, ale tak\u00e9 recenze. Recenze publikovan\u00e9 v recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb jsou zve\u0159ejn\u011bny po kontrole person\u00e1lem, tak\u017ee jich nemus\u00ed b\u00fdt mnoho, ale existuje mo\u017enost, \u017ee budou zve\u0159ejn\u011bny negativn\u00ed recenze, kter\u00e9 by mohly b\u00fdt pova\u017eov\u00e1ny za pomluvu. N\u00ed\u017ee uv\u00e1d\u00edme p\u0159\u00edklady negativn\u00edch recenz\u00ed, kter\u00e9 by mohly b\u00fdt publikov\u00e1ny v recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recenze_typu_%E2%80%9CZamestnanec_A_v_sale_XX_zachazel_s_rakvi_nedbale_coz_me_velmi_rozrusilo%E2%80%9D\"><\/span>Recenze typu &#8220;Zam\u011bstnanec A v s\u00e1le XX zach\u00e1zel s rakv\u00ed nedbale, co\u017e m\u011b velmi rozru\u0161ilo&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jedn\u00e1 se o p\u0159\u00edpad, kdy byla naps\u00e1na recenze typu &#8220;Zam\u011bstnanec A v s\u00e1le XX zach\u00e1zel s rakv\u00ed nedbale, co\u017e m\u011b velmi rozru\u0161ilo&#8221;. Zda bylo zach\u00e1zen\u00ed s rakv\u00ed nedbale, z\u00e1vis\u00ed na tom, jak to ka\u017ed\u00fd vn\u00edm\u00e1, ale pokud je to naps\u00e1no takto rozhodn\u011b, nelze pop\u0159\u00edt, \u017ee to vytv\u00e1\u0159\u00ed \u0161patn\u00fd dojem. Takov\u00e9 negativn\u00ed recenze mohou p\u0159in\u00e9st riziko negativn\u00edch dopad\u016f, jako je sn\u00ed\u017een\u00ed po\u010dtu objedn\u00e1vek poh\u0159eb\u016f u dan\u00e9 poh\u0159ebn\u00ed slu\u017eby nebo v dan\u00e9m s\u00e1le.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recenze_typu_%E2%80%9CReditel_se_pry_vyhyba_danim%E2%80%9D\"><\/span>Recenze typu &#8220;\u0158editel se pr\u00fd vyh\u00fdb\u00e1 dan\u00edm&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jedn\u00e1 se o p\u0159\u00edpad, kdy je naps\u00e1na recenze typu &#8220;\u0158editel se pr\u00fd vyh\u00fdb\u00e1 dan\u00edm&#8221;. Je mo\u017en\u00e9, \u017ee do\u0161lo k z\u00e1m\u011bn\u011b s \u0159editelem nedalek\u00e9 poh\u0159ebn\u00ed slu\u017eby, kter\u00fd byl zat\u010den za da\u0148ov\u00fd \u00fanik. V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017ee publikace recenze typu &#8220;\u0158editel se pr\u00fd vyh\u00fdb\u00e1 dan\u00edm&#8221; m\u00edt negativn\u00ed dopad na provoz dan\u00e9 poh\u0159ebn\u00ed slu\u017eby.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ostatni_napriklad_zcela_neopodstatnene_pomlouvacne_prispevky_nebo_prispevky_sirici_famy\"><\/span>Ostatn\u00ed, nap\u0159\u00edklad zcela neopodstatn\u011bn\u00e9 pomlouva\u010dn\u00e9 p\u0159\u00edsp\u011bvky nebo p\u0159\u00edsp\u011bvky \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>V recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb mohou b\u00fdt publikov\u00e1ny recenze, kter\u00e9 p\u0159esahuj\u00ed r\u00e1mec spokojenosti s poh\u0159ebn\u00ed slu\u017ebou a mohou zp\u016fsobit pomluvu nebo \u0161\u00ed\u0159en\u00ed f\u00e1m o konkr\u00e9tn\u00ed poh\u0159ebn\u00ed slu\u017eb\u011b nebo jej\u00edm person\u00e1lu. Takov\u00e9 recenze by m\u011bly b\u00fdt odstran\u011bny stejn\u011b jako pomlouva\u010dn\u00e9 p\u0159\u00edsp\u011bvky nebo p\u0159\u00edsp\u011bvky \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my na anonymn\u00edch diskusn\u00edch f\u00f3rech jako je 5ch (d\u0159\u00edve 2ch). Podrobnosti o tom, jak po\u017e\u00e1dat o odstran\u011bn\u00ed p\u0159\u00edsp\u011bvk\u016f na 5ch (d\u0159\u00edve 2ch), jsou vysv\u011btleny v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/deletionrequest-for-2chand5ch\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/deletionrequest-for-2chand5ch[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_pozadat_o_odstraneni_prispevku_porusujiciho_pravidla_hodnoceni\"><\/span>Jak po\u017e\u00e1dat o odstran\u011bn\u00ed p\u0159\u00edsp\u011bvku poru\u0161uj\u00edc\u00edho pravidla hodnocen\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pokud se domn\u00edv\u00e1te, \u017ee byl zve\u0159ejn\u011bn\u00fd p\u0159\u00edsp\u011bvek poru\u0161uj\u00edc\u00ed pravidla hodnocen\u00ed poh\u0159ebn\u00edch slu\u017eeb, m\u016f\u017eete to nahl\u00e1sit prost\u0159ednictv\u00edm kontaktn\u00edho formul\u00e1\u0159e, kter\u00fd najdete na konci hlavn\u00ed str\u00e1nky po kliknut\u00ed na &#8220;Kontaktujte n\u00e1s&#8221;. Za\u0161krtn\u011bte mo\u017enost &#8220;O hodnocen\u00ed&#8221; v sekci &#8220;Typ dotazu&#8221; a popi\u0161te podrobnosti sv\u00e9ho dotazu.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/c77591a4134aac0c0c0745d1a0bfcbf3.png\" alt=\"\" class=\"wp-image-8494\" style=\"width:556px;height:1140px\" \/><figcaption class=\"wp-element-caption\"> Obr\u00e1zek kontaktn\u00edho formul\u00e1\u0159e pro hodnocen\u00ed poh\u0159ebn\u00edch slu\u017eeb<\/figcaption><\/figure><\/div>\n\n\n<p>Podle pravidel hodnocen\u00ed m\u016f\u017ee b\u00fdt p\u0159\u00edsp\u011bvek, kter\u00fd poru\u0161uje tato pravidla, odstran\u011bn. Pravidla hodnocen\u00ed uv\u00e1d\u011bj\u00ed n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p> 3. Pros\u00edme, abyste se zdr\u017eeli zve\u0159ej\u0148ov\u00e1n\u00ed p\u0159\u00edsp\u011bvk\u016f, kter\u00e9 by mohly m\u00edt negativn\u00ed dopad na podniky a jejich\u017e obsah je t\u011b\u017eko ov\u011b\u0159iteln\u00fd<br> &#8220;Hodnocen\u00ed poh\u0159ebn\u00edch slu\u017eeb&#8221; je str\u00e1nka ur\u010den\u00e1 k sd\u00edlen\u00ed osobn\u00edch n\u00e1zor\u016f. Pros\u00edme, abyste se zdr\u017eeli zve\u0159ej\u0148ov\u00e1n\u00ed p\u0159\u00edsp\u011bvk\u016f, kter\u00e9 by mohly m\u00edt negativn\u00ed dopad na podniky a jejich\u017e obsah je t\u011b\u017eko ov\u011b\u0159iteln\u00fd.<\/p>\n\n\n\n<p>\u203b Na str\u00e1nce &#8220;Hodnocen\u00ed poh\u0159ebn\u00edch slu\u017eeb&#8221; neov\u011b\u0159ujeme, zda je obsah zve\u0159ejn\u011bn\u00fdch p\u0159\u00edsp\u011bvk\u016f pravdiv\u00fd. Pokud n\u00e1m v\u0161ak jin\u00ed u\u017eivatel\u00e9 nebo podniky sd\u011bl\u00ed, \u017ee obsah p\u0159\u00edsp\u011bvku je nepravdiv\u00fd, a pokud se po ov\u011b\u0159en\u00ed na z\u00e1klad\u011b p\u0159ijat\u00fdch informac\u00ed uk\u00e1\u017ee, \u017ee p\u0159\u00edsp\u011bvek poru\u0161uje tato pravidla, m\u016f\u017ee b\u00fdt tento p\u0159\u00edsp\u011bvek odstran\u011bn. Pros\u00edme o pochopen\u00ed. \u017d\u00e1dosti o \u00fapravu nebo odstran\u011bn\u00ed p\u0159\u00edsp\u011bvk\u016f mus\u00ed b\u00fdt pod\u00e1ny na formul\u00e1\u0159i, kter\u00fd stanov\u00edme. Po pod\u00e1n\u00ed formul\u00e1\u0159e ov\u011b\u0159\u00edme jeho obsah a provedeme jeho posouzen\u00ed. O p\u0159ijet\u00ed \u017e\u00e1dosti budeme informovat pouze \u017eadatele e-mailem.<\/p>\n<cite>URL pravidel hodnocen\u00ed poh\u0159ebn\u00edch slu\u017eeb: <a href=\"https:\/\/soogi.jp\/guidelines\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/soogi.jp\/guidelines\/[ja]<\/a><\/cite><\/blockquote>\n\n\n\n<p>Podle v\u00fd\u0161e uveden\u00e9ho v\u00fd\u0148atku z pravidel hodnocen\u00ed by p\u0159\u00edsp\u011bvek typu &#8220;Zam\u011bstnanec A v s\u00e1le XX zach\u00e1zel s rakv\u00ed nedbale, co\u017e ve mn\u011b vyvolalo velmi nep\u0159\u00edjemn\u00e9 pocity&#8221; mohl b\u00fdt nahl\u00e1\u0161en jako &#8220;p\u0159\u00edsp\u011bvek, kter\u00fd by mohl m\u00edt negativn\u00ed dopad na podnik a jeho\u017e obsah je t\u011b\u017eko ov\u011b\u0159iteln\u00fd&#8221;. Pravidla hodnocen\u00ed uv\u00e1d\u011bj\u00ed, \u017ee &#8220;\u017e\u00e1dosti o \u00fapravu nebo odstran\u011bn\u00ed p\u0159\u00edsp\u011bvk\u016f mus\u00ed b\u00fdt pod\u00e1ny na formul\u00e1\u0159i, kter\u00fd stanov\u00edme&#8221;, ale tento formul\u00e1\u0159 nen\u00ed na str\u00e1nce k dispozici, tak\u017ee se zd\u00e1, \u017ee jej m\u016f\u017eete obdr\u017eet po kontaktov\u00e1n\u00ed n\u00e1s prost\u0159ednictv\u00edm v\u00fd\u0161e uveden\u00e9ho kontaktn\u00edho formul\u00e1\u0159e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Priklady_zadosti_o_odstraneni_na_zaklade_nezakonnosti\"><\/span>P\u0159\u00edklady \u017e\u00e1dost\u00ed o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/shutterstock_155973887-1024x683.jpg\" alt=\"\" class=\"wp-image-8501\" \/><figcaption class=\"wp-element-caption\"> P\u0159i \u017e\u00e1dosti o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti m\u016f\u017ee b\u00fdt zva\u017eov\u00e1na pomluva.<\/figcaption><\/figure>\n\n\n\n<p>U sm\u011brnice 6. pro hodnocen\u00ed &#8220;Zakazuje se pomlouv\u00e1n\u00ed jednotlivc\u016f, kategorick\u00e1 kritika firem a nevhodn\u00e9 v\u00fdrazy&#8221; je t\u0159eba zv\u00e1\u017eit pomluvu (poru\u0161en\u00ed pr\u00e1va na dobr\u00e9 jm\u00e9no). Kdy je pomluva zalo\u017eena? Jej\u00ed po\u017eadavky jsou n\u00e1sleduj\u00edc\u00ed t\u0159i:<\/p>\n\n\n\n<ul>\n<li>Ve\u0159ejn\u011b<\/li>\n\n\n\n<li>Uk\u00e1zat skute\u010dnost<\/li>\n\n\n\n<li>Po\u0161kodit dobr\u00e9 jm\u00e9no osoby<\/li>\n<\/ul>\n\n\n\n<p>Jako v p\u0159\u00edkladu v\u00fd\u0161e, pokud je zve\u0159ejn\u011bna recenze, kter\u00e1 tvrd\u00ed, \u017ee &#8220;\u0159editel se zd\u00e1 b\u00fdt da\u0148ov\u00fdm podvodn\u00edkem&#8221;, pak byste m\u011bli argumentovat, \u017ee:<\/p>\n\n\n\n<ol>\n<li>Uveden\u00ed, \u017ee &#8220;\u0159editel se zd\u00e1 b\u00fdt da\u0148ov\u00fdm podvodn\u00edkem&#8221;, m\u00e1 konkr\u00e9tn\u00ed v\u00fdznam,<\/li>\n\n\n\n<li>Je nev\u00fdhodn\u00e9 pro danou poh\u0159ebn\u00ed slu\u017ebu b\u00fdt pova\u017eov\u00e1na za firmu, jej\u00ed\u017e \u0159editel je da\u0148ov\u00fd podvodn\u00edk,<\/li>\n\n\n\n<li>Neexistuje \u017e\u00e1dn\u00fd d\u016fkaz, \u017ee \u0159editel je da\u0148ov\u00fd podvodn\u00edk, a m\u016f\u017ee doj\u00edt k z\u00e1m\u011bn\u011b s \u0159editelem jin\u00e9 poh\u0159ebn\u00ed slu\u017eby, o kter\u00e9m bylo hl\u00e1\u0161eno, \u017ee je da\u0148ov\u00fd podvodn\u00edk.<\/li>\n<\/ol>\n\n\n\n<p>V\u0161imn\u011bte si, \u017ee i kdy\u017e jsou spln\u011bny po\u017eadavky na pomluvu, pomluva nebude zalo\u017eena, pokud jsou spln\u011bny n\u00e1sleduj\u00edc\u00ed podm\u00ednky:<\/p>\n\n\n\n<ul>\n<li>Existuje ve\u0159ejn\u00fd z\u00e1jem<\/li>\n\n\n\n<li>Existuje ve\u0159ejn\u00fd prosp\u011bch<\/li>\n\n\n\n<li>Je to pravda nebo je uzn\u00e1na pravdivost<\/li>\n<\/ul>\n\n\n\n<p>Nejen v p\u0159\u00edkladu v\u00fd\u0161e, ale tak\u00e9 u jin\u00fdch pomlouva\u010dn\u00fdch recenz\u00ed a recenz\u00ed \u0161\u00ed\u0159\u00edc\u00edch f\u00e1my byste m\u011bli zv\u00e1\u017eit, zda odpov\u00eddaj\u00ed pomluv\u011b. Nicm\u00e9n\u011b, vyjedn\u00e1v\u00e1n\u00ed o odstran\u011bn\u00ed na z\u00e1klad\u011b t\u011bchto argument\u016f a pr\u00e1vn\u00edch diskus\u00ed m\u016f\u017ee b\u00fdt obt\u00ed\u017en\u00e9, pokud nejste dob\u0159e obezn\u00e1meni s pr\u00e1vem. Konzultace s pr\u00e1vn\u00edkem s bohat\u00fdmi zku\u0161enostmi \u010dasto vede k hladk\u00e9mu odstran\u011bn\u00ed. Po\u017eadavky na zalo\u017een\u00ed pomluvy jsou podrobn\u011b vysv\u011btleny v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<br><\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/defamation\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/defamation[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Odstraneni_pomoci_predbezneho_opatreni\"><\/span>Odstran\u011bn\u00ed pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Co kdy\u017e se recenze neodstran\u00ed, i kdy\u017e jste se pokusili kontaktovat p\u0159es kontaktn\u00ed formul\u00e1\u0159? V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017eete po\u017e\u00e1dat o odstran\u011bn\u00ed prost\u0159ednictv\u00edm soudu. Recenze o poh\u0159ebn\u00edch slu\u017eb\u00e1ch mohou b\u00fdt odstran\u011bny pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed, ani\u017e by bylo nutn\u00e9 podat \u017ealobu. Soudn\u00ed \u0159\u00edzen\u00ed m\u016f\u017ee trvat 3-12 m\u011bs\u00edc\u016f, i kdy\u017e prob\u00edh\u00e1 hladce, a v n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017ee trvat v\u00edce ne\u017e rok. Na druhou stranu, p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed m\u016f\u017ee b\u00fdt dokon\u010deno za 2-3 m\u011bs\u00edce, pokud se porad\u00edte s pr\u00e1vn\u00edkem, kter\u00fd je odborn\u00edkem na \u0161kody zp\u016fsoben\u00e9 \u0161patnou pov\u011bst\u00ed.<br>Proces p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed je n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ul>\n<li>Pod\u00e1n\u00ed \u017e\u00e1dosti o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed<\/li>\n\n\n\n<li>\u0160et\u0159en\u00ed (proces podobn\u00fd \u00fastn\u00edmu jedn\u00e1n\u00ed)<\/li>\n\n\n\n<li>Zaplacen\u00ed z\u00e1lohy<\/li>\n\n\n\n<li>Vyd\u00e1n\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/li>\n\n\n\n<li>Proveden\u00ed<\/li>\n<\/ul>\n\n\n\n<p>V p\u0159\u00edpad\u011b p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed je t\u0159eba krom\u011b pr\u00e1vn\u00ed argumentace tak\u00e9 d\u016fkaz\u016f, kter\u00e9 tuto argumentaci podporuj\u00ed. Nap\u0159\u00edklad v p\u0159\u00edpad\u011b, kdy byla zve\u0159ejn\u011bna recenze, \u017ee &#8220;\u0159editel poh\u0159ebn\u00ed slu\u017eby se zd\u00e1 b\u00fdt da\u0148ov\u00fdm podvodn\u00edkem&#8221;, by bylo t\u0159eba p\u0159edlo\u017eit jako d\u016fkazy:<\/p>\n\n\n\n<ul>\n<li>Dokumenty t\u00fdkaj\u00edc\u00ed se da\u0148ov\u00e9ho p\u0159izn\u00e1n\u00ed \u0159editele dan\u00e9 poh\u0159ebn\u00ed slu\u017eby<\/li>\n\n\n\n<li>Dokumenty o zpr\u00e1v\u00e1ch o da\u0148ov\u00e9m \u00faniku \u0159editele poh\u0159ebn\u00ed slu\u017eby v bl\u00edzkosti<\/li>\n<\/ul>\n\n\n\n<p>a argumentovat, \u017ee &#8220;neexistuje \u017e\u00e1dn\u00fd d\u016fkaz, \u017ee by \u0159editel dan\u00e9 poh\u0159ebn\u00ed slu\u017eby byl da\u0148ov\u00fd podvodn\u00edk, a je mo\u017en\u00e9, \u017ee byl zam\u011bn\u011bn s \u0159editelem poh\u0159ebn\u00ed slu\u017eby v bl\u00edzkosti, o kter\u00e9m bylo hl\u00e1\u0161eno, \u017ee je da\u0148ov\u00fd podvodn\u00edk&#8221;. Nicm\u00e9n\u011b, je velmi obt\u00ed\u017en\u00e9 prov\u00e9st takovou argumentaci a d\u016fkazy bez pomoci pr\u00e1vn\u00edka. Podrobn\u011bj\u0161\u00ed informace o odstran\u011bn\u00ed pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed naleznete v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/provisional-disposition\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/provisional-disposition[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Identifikace_autora_prispevku_pomoci_predbezneho_opatreni\"><\/span>Identifikace autora p\u0159\u00edsp\u011bvku pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pokud jsou po dlouhou dobu publikov\u00e1ny mnoh\u00e9 neopodstatn\u011bn\u00e9 pomlouva\u010dn\u00e9 recenze nebo recenze po\u0161kozuj\u00edc\u00ed pov\u011bst, m\u016f\u017eete se obr\u00e1tit na pr\u00e1vn\u00edka a po\u017e\u00e1dat o odhalen\u00ed informac\u00ed o odes\u00edlateli. \u017d\u00e1dost o odhalen\u00ed informac\u00ed o odes\u00edlateli je postup podle \u010dl\u00e1nku 4 odstavec 1 z\u00e1kona o omezen\u00ed odpov\u011bdnosti poskytovatel\u016f slu\u017eeb (japonsk\u00fd Provider Liability Limitation Act). Tento postup umo\u017e\u0148uje po\u017eadovat odhalen\u00ed informac\u00ed, jako je IP adresa, jm\u00e9no a adresa osoby, kter\u00e1 publikuje pomlouva\u010dn\u00e9 recenze nebo recenze po\u0161kozuj\u00edc\u00ed pov\u011bst.<br> Pro recenze poh\u0159ebn\u00edch slu\u017eeb existuj\u00ed sm\u011brnice pro recenze, kter\u00e9 maj\u00ed zabr\u00e1nit pomlouva\u010dn\u00fdm recenz\u00edm, ale nelze vylou\u010dit mo\u017enost, \u017ee n\u011bkdo, kdo m\u00e1 n\u011bco proti konkr\u00e9tn\u00ed poh\u0159ebn\u00ed slu\u017eb\u011b nebo jej\u00edm zam\u011bstnanc\u016fm, publikuje recenze, kter\u00e9 jsou neopodstatn\u011bn\u00e9 pomluvy nebo pomlouva\u010dn\u00e9. V takov\u00e9m p\u0159\u00edpad\u011b, pokud zn\u00e1me informace, jako je IP adresa autora p\u0159\u00edsp\u011bvku, m\u016f\u017eeme autora identifikovat. Postup pro identifikaci odes\u00edlatele je n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ul>\n<li>\u017d\u00e1dost o odhalen\u00ed informac\u00ed poskytovateli obsahu nebo slu\u017eeb<\/li>\n\n\n\n<li>\u017d\u00e1dost o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed pro odhalen\u00ed informac\u00ed o odes\u00edlateli<\/li>\n\n\n\n<li>Identifikace poskytovatele slu\u017eeb, p\u0159es kter\u00e9ho byla zpr\u00e1va odesl\u00e1na<\/li>\n\n\n\n<li>\u017d\u00e1dost o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed zakazuj\u00edc\u00ed poskytovateli slu\u017eeb smaz\u00e1n\u00ed informac\u00ed o odes\u00edlateli<\/li>\n\n\n\n<li>Soudn\u00ed spor o odhalen\u00ed informac\u00ed o odes\u00edlateli<\/li>\n\n\n\n<li>Identifikace odes\u00edlatele na z\u00e1klad\u011b rozhodnut\u00ed soudu<\/li>\n<\/ul>\n\n\n\n<p>Pokud se v\u00e1m poda\u0159\u00ed identifikovat autora p\u0159\u00edsp\u011bvku po proveden\u00ed v\u00fd\u0161e uveden\u00fdch krok\u016f, m\u016f\u017eete po\u017eadovat od\u0161kodn\u011bn\u00ed za pr\u00e1vn\u00ed n\u00e1klady a bolestn\u00e9, kter\u00e9 byly nutn\u00e9 pro identifikaci autora p\u0159\u00edsp\u011bvku. Podrobn\u011bj\u0161\u00ed informace o \u017e\u00e1dosti o odhalen\u00ed informac\u00ed o odes\u00edlateli naleznete v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Shrnuti\"><\/span>Shrnut\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Recenze poh\u0159ebn\u00edch slu\u017eeb je web, kde m\u016f\u017eete vyhled\u00e1vat poh\u0159ebn\u00ed slu\u017eby a z\u00edskat z\u00e1kladn\u00ed informace jako je dostupnost a recenze. Na str\u00e1nce s recenzemi poh\u0159ebn\u00edch slu\u017eeb jsou recenze zve\u0159ejn\u011bny a\u017e po ov\u011b\u0159en\u00ed obsahu na\u0161\u00edm t\u00fdmem, tak\u017ee jich nemus\u00ed b\u00fdt mnoho. Nicm\u00e9n\u011b, nelze vylou\u010dit, \u017ee se zde neobjev\u00ed recenze zalo\u017een\u00e9 na nedorozum\u011bn\u00ed nebo zl\u00fdch \u00famyslech, jako jsou pomlouva\u010dn\u00e9 recenze nebo recenze po\u0161kozuj\u00edc\u00ed pov\u011bst. V p\u0159\u00edpad\u011b takov\u00fdch \u0161kodliv\u00fdch p\u0159\u00edsp\u011bvk\u016f m\u016f\u017ee b\u00fdt vhodn\u00e9 podat hl\u00e1\u0161en\u00ed prost\u0159ednictv\u00edm kontaktn\u00edho formul\u00e1\u0159e nebo, pokud p\u0159\u00edsp\u011bvek nebyl odstran\u011bn, po\u017e\u00e1dat o odstran\u011bn\u00ed nebo identifikaci autora prost\u0159ednictv\u00edm soudu. Pr\u00e1vn\u00ed n\u00e1roky, jako je nap\u0159\u00edklad n\u00e1rok na ochranu cti, mohou b\u00fdt obt\u00ed\u017en\u00e9 prosadit bez pomoci pr\u00e1vn\u00edka. Pokud m\u00e1te probl\u00e9my s pomlouva\u010dn\u00fdmi recenzemi nebo recenzemi po\u0161kozuj\u00edc\u00edmi va\u0161i pov\u011bst, je d\u016fle\u017eit\u00e9 se co nejd\u0159\u00edve poradit s pr\u00e1vn\u00edkem, kter\u00fd m\u00e1 bohat\u00e9 znalosti v t\u00e9to oblasti.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recenze poh\u0159ebn\u00edch slu\u017eeb jsou webov\u00e9 str\u00e1nky, kde m\u016f\u017eete naj\u00edt informace o poh\u0159ebn\u00edch slu\u017eb\u00e1ch, ob\u0159adn\u00edch s\u00e1lech a krematori\u00edch. Na recenz\u00edch poh\u0159ebn\u00edch slu\u017eeb m\u016f\u017eete tak\u00e9 p\u0159id\u00e1vat vlastn\u00ed recenze, t [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":63433,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[21,41],"acf":[],"_links":{"self":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61337"}],"collection":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/comments?post=61337"}],"version-history":[{"count":2,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61337\/revisions"}],"predecessor-version":[{"id":63434,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61337\/revisions\/63434"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media\/63433"}],"wp:attachment":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media?parent=61337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/categories?post=61337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/tags?post=61337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}