{"id":61340,"date":"2023-12-08T20:25:30","date_gmt":"2023-12-08T11:25:30","guid":{"rendered":"https:\/\/monolith.law\/cs\/?p=61340"},"modified":"2024-03-26T17:53:38","modified_gmt":"2024-03-26T08:53:38","slug":"deletion-reviews-rakuten-travel","status":"publish","type":"post","link":"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel","title":{"rendered":"Jak odstranit recenze na Rakuten Travel"},"content":{"rendered":"\n<p>Rakuten Travel je str\u00e1nka, na kter\u00e9 m\u016f\u017eete vyhled\u00e1vat a rezervovat pl\u00e1ny pro dom\u00e1c\u00ed i zahrani\u010dn\u00ed cesty, v\u010detn\u011b ubytovac\u00edch za\u0159\u00edzen\u00ed. Na Rakuten Travel je tak\u00e9 funkce, kter\u00e1 umo\u017e\u0148uje u\u017eivatel\u016fm zve\u0159ej\u0148ovat recenze (n\u00e1zory z\u00e1kazn\u00edk\u016f) na hotely atd., tak\u017ee u\u017eivatel\u00e9 mohou vyb\u00edrat hotely, ve kter\u00fdch se cht\u011bj\u00ed ubytovat, na z\u00e1klad\u011b t\u011bchto recenz\u00ed. Mezi t\u011bmito recenzemi mohou b\u00fdt i negativn\u00ed koment\u00e1\u0159e, jako nap\u0159\u00edklad &#8220;Person\u00e1l hotelu XX je naprosto nepou\u017eiteln\u00fd&#8221; nebo &#8220;\u0158editel hotelu YY se ob\u010das objevuje v televizi, ale zd\u00e1 se, \u017ee m\u00e1 trestn\u00ed z\u00e1znam&#8221;. V takov\u00fdch p\u0159\u00edpadech existuje riziko, \u017ee u\u017eivatel\u00e9 hledaj\u00edc\u00ed hotely nebo t\u00fary na vyhled\u00e1va\u010d\u00edch jako Google, Yahoo nebo na samotn\u00e9m Rakuten Travel naraz\u00ed na tyto negativn\u00ed recenze. Je mo\u017en\u00e9 po\u017e\u00e1dat o odstran\u011bn\u00ed takov\u00fdch recenz\u00ed, pokud jsou na Rakuten Travel zve\u0159ejn\u011bny negativn\u00ed koment\u00e1\u0159e? A v jak\u00fdch p\u0159\u00edpadech byste m\u011bli konzultovat pr\u00e1vn\u00edka?<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_53 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Co_je_Rakuten_Travel\" title=\"Co je Rakuten Travel\">Co je Rakuten Travel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Co_jsou_negativni_recenze_publikovane_na_Rakuten_Travel\" title=\"Co jsou negativn\u00ed recenze publikovan\u00e9 na Rakuten Travel\">Co jsou negativn\u00ed recenze publikovan\u00e9 na Rakuten Travel<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Recenze_uvadejici_skutecne_jmeno_personalu_hotelu\" title=\"Recenze uv\u00e1d\u011bj\u00edc\u00ed skute\u010dn\u00e9 jm\u00e9no person\u00e1lu hotelu\">Recenze uv\u00e1d\u011bj\u00edc\u00ed skute\u010dn\u00e9 jm\u00e9no person\u00e1lu hotelu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Recenze_tvrdici_ze_%E2%80%9Cmanazer_hotelu_%E2%96%B3%E2%96%B3_ktery_se_obcas_objevuje_v_televizi_pry_ma_trestni_zaznam%E2%80%9D\" title=\"Recenze tvrd\u00edc\u00ed, \u017ee &#8220;mana\u017eer hotelu \u25b3\u25b3, kter\u00fd se ob\u010das objevuje v televizi, pr\u00fd m\u00e1 trestn\u00ed z\u00e1znam&#8221;\">Recenze tvrd\u00edc\u00ed, \u017ee &#8220;mana\u017eer hotelu \u25b3\u25b3, kter\u00fd se ob\u010das objevuje v televizi, pr\u00fd m\u00e1 trestn\u00ed z\u00e1znam&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Ostatni_zcela_neopodstatnene_pomlouvacne_prispevky_nebo_prispevky_sirici_famy\" title=\"Ostatn\u00ed, zcela neopodstatn\u011bn\u00e9 pomlouva\u010dn\u00e9 p\u0159\u00edsp\u011bvky nebo p\u0159\u00edsp\u011bvky \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my\">Ostatn\u00ed, zcela neopodstatn\u011bn\u00e9 pomlouva\u010dn\u00e9 p\u0159\u00edsp\u011bvky nebo p\u0159\u00edsp\u011bvky \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Jak_pozadat_o_odstraneni_poruseni_podminek_pouziti_na_Rakuten_Travel_%E2%80%9EHlas_zakazniku%E2%80%9C\" title=\"Jak po\u017e\u00e1dat o odstran\u011bn\u00ed poru\u0161en\u00ed podm\u00ednek pou\u017eit\u00ed na Rakuten Travel \u201eHlas z\u00e1kazn\u00edk\u016f\u201c\">Jak po\u017e\u00e1dat o odstran\u011bn\u00ed poru\u0161en\u00ed podm\u00ednek pou\u017eit\u00ed na Rakuten Travel \u201eHlas z\u00e1kazn\u00edk\u016f\u201c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Zadost_o_odstraneni_na_zaklade_nezakonnosti\" title=\"\u017d\u00e1dost o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti\">\u017d\u00e1dost o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Odstraneni_prostrednictvim_predbezneho_opatreni\" title=\"Odstran\u011bn\u00ed prost\u0159ednictv\u00edm p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed\">Odstran\u011bn\u00ed prost\u0159ednictv\u00edm p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Identifikace_autora_prispevku_pomoci_predbezneho_opatreni\" title=\"Identifikace autora p\u0159\u00edsp\u011bvku pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed\">Identifikace autora p\u0159\u00edsp\u011bvku pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/monolith.law\/cs\/internet\/deletion-reviews-rakuten-travel\/#Shrnuti\" title=\"Shrnut\u00ed\">Shrnut\u00ed<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_je_Rakuten_Travel\"><\/span>Co je Rakuten Travel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Rakuten Travel (Japonsk\u00e1 cestovn\u00ed slu\u017eba) v\u00e1m umo\u017e\u0148uje hledat a rezervovat hotely, ryokany (japonsk\u00e9 tradi\u010dn\u00ed ubytov\u00e1n\u00ed), t\u016fry a dal\u0161\u00ed na z\u00e1klad\u011b kl\u00ed\u010dov\u00fdch slov, mapy nebo data. Krom\u011b toho m\u016f\u017eete ps\u00e1t a \u010d\u00edst recenze ubytovac\u00edch za\u0159\u00edzen\u00ed (n\u00e1zory z\u00e1kazn\u00edk\u016f).<br> Pokud jsou na Rakuten Travel naps\u00e1ny negativn\u00ed recenze na ubytovac\u00ed za\u0159\u00edzen\u00ed, existuje riziko, \u017ee u\u017eivatel\u00e9, kte\u0159\u00ed hledaj\u00ed ubytovac\u00ed za\u0159\u00edzen\u00ed nebo cestovn\u00ed t\u016fry na vyhled\u00e1va\u010d\u00edch jako je Google nebo na Rakuten Travel, mohou v\u00e1hat s rezervac\u00ed v dan\u00e9m za\u0159\u00edzen\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_jsou_negativni_recenze_publikovane_na_Rakuten_Travel\"><\/span>Co jsou negativn\u00ed recenze publikovan\u00e9 na Rakuten Travel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/03\/shutterstock_1547945183-1024x683.jpg\" alt=\"\" class=\"wp-image-8005\" \/><figcaption class=\"wp-element-caption\">P\u0159\u00edklady negativn\u00edch recenz\u00ed, kter\u00e9 se mohou objevit na Rakuten Travel.<\/figcaption><\/figure>\n\n\n\n<p>P\u0159i hled\u00e1n\u00ed ubytovac\u00edch za\u0159\u00edzen\u00ed, jako jsou hotely nebo ryokany na Rakuten Travel, m\u016f\u017eete \u010d\u00edst hodnocen\u00ed a recenze t\u00fdkaj\u00edc\u00ed se slu\u017eeb, polohy a j\u00eddla. Mezi nimi se mohou objevit i negativn\u00ed recenze, v\u010detn\u011b pomluv. Jak\u00e9 typy negativn\u00edch recenz\u00ed se mohou objevit na Rakuten Travel? N\u00ed\u017ee uv\u00e1d\u00edme n\u011bkolik p\u0159\u00edklad\u016f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recenze_uvadejici_skutecne_jmeno_personalu_hotelu\"><\/span>Recenze uv\u00e1d\u011bj\u00edc\u00ed skute\u010dn\u00e9 jm\u00e9no person\u00e1lu hotelu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jedn\u00e1 se o p\u0159\u00edpad, kdy host hotelu publikuje recenzi jako &#8220;Person\u00e1l A v hotelu \u25cb\u25cb je naprosto nepou\u017eiteln\u00fd&#8221;. Mohlo doj\u00edt k nedorozum\u011bn\u00ed mezi hostem a person\u00e1lem hotelu, na z\u00e1klad\u011b kter\u00e9ho byla takov\u00e1 recenze naps\u00e1na. Existuje riziko, \u017ee takov\u00e9 negativn\u00ed recenze mohou m\u00edt \u0161kodliv\u00fd dopad na hotel, nap\u0159\u00edklad sn\u00ed\u017een\u00ed po\u010dtu host\u016f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recenze_tvrdici_ze_%E2%80%9Cmanazer_hotelu_%E2%96%B3%E2%96%B3_ktery_se_obcas_objevuje_v_televizi_pry_ma_trestni_zaznam%E2%80%9D\"><\/span>Recenze tvrd\u00edc\u00ed, \u017ee &#8220;mana\u017eer hotelu \u25b3\u25b3, kter\u00fd se ob\u010das objevuje v televizi, pr\u00fd m\u00e1 trestn\u00ed z\u00e1znam&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Jedn\u00e1 se o p\u0159\u00edpad, kdy byla publikov\u00e1na recenze tvrd\u00edc\u00ed, \u017ee &#8220;mana\u017eer hotelu \u25b3\u25b3, kter\u00fd se ob\u010das objevuje v televizi, pr\u00fd m\u00e1 trestn\u00ed z\u00e1znam&#8221;. Mohlo doj\u00edt k omylu autora recenze, kter\u00fd zam\u011bnil mana\u017eera hotelu s n\u011bk\u00fdm jin\u00fdm se stejn\u00fdm jm\u00e9nem nebo podobn\u00fdm \u017eivotopisem, kter\u00fd m\u00e1 trestn\u00ed z\u00e1znam. V takov\u00e9m p\u0159\u00edpad\u011b m\u016f\u017ee hotel utrp\u011bt \u0161kody, jako je sn\u00ed\u017een\u00ed po\u010dtu host\u016f, kv\u016fli dopadu takov\u00e9 recenze.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ostatni_zcela_neopodstatnene_pomlouvacne_prispevky_nebo_prispevky_sirici_famy\"><\/span>Ostatn\u00ed, zcela neopodstatn\u011bn\u00e9 pomlouva\u010dn\u00e9 p\u0159\u00edsp\u011bvky nebo p\u0159\u00edsp\u011bvky \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Na Rakuten Travel mohou b\u00fdt publikov\u00e1ny recenze, kter\u00e9 p\u0159esahuj\u00ed \u00farove\u0148 spokojenosti s ubytovac\u00edm za\u0159\u00edzen\u00edm a obsahuj\u00ed pomlouva\u010dn\u00e9 nebo f\u00e1mov\u00e9 koment\u00e1\u0159e na adresu dan\u00e9ho ubytovac\u00edho za\u0159\u00edzen\u00ed nebo jeho person\u00e1lu. Takov\u00e9 recenze by m\u011bly b\u00fdt odstran\u011bny, stejn\u011b jako pomlouva\u010dn\u00e9 nebo f\u00e1mov\u00e9 p\u0159\u00edsp\u011bvky na anonymn\u00edch diskusn\u00edch f\u00f3rech jako 5chan (d\u0159\u00edve 2chan). Podrobnosti o tom, jak po\u017e\u00e1dat o odstran\u011bn\u00ed p\u0159\u00edsp\u011bvk\u016f z 5chan (d\u0159\u00edve 2chan), jsou vysv\u011btleny v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/deletionrequest-for-2chand5ch\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/deletionrequest-for-2chand5ch[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_pozadat_o_odstraneni_poruseni_podminek_pouziti_na_Rakuten_Travel_%E2%80%9EHlas_zakazniku%E2%80%9C\"><\/span>Jak po\u017e\u00e1dat o odstran\u011bn\u00ed poru\u0161en\u00ed podm\u00ednek pou\u017eit\u00ed na Rakuten Travel \u201eHlas z\u00e1kazn\u00edk\u016f\u201c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pokud se domn\u00edv\u00e1te, \u017ee byla zve\u0159ejn\u011bna recenze, kter\u00e1 poru\u0161uje podm\u00ednky pou\u017eit\u00ed \u201eHlasu z\u00e1kazn\u00edk\u016f\u201c, m\u016f\u017eete ji nahl\u00e1sit pomoc\u00ed tla\u010d\u00edtka \u201eNahl\u00e1sit nevhodnou recenzi\u201c v prav\u00e9m doln\u00edm rohu recenze.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/03\/8b3f9ac7dc2fc8e72b4deddebcfd3f14-1024x568.png\" alt=\"\" class=\"wp-image-8000\" \/><figcaption class=\"wp-element-caption\">Obrazovka tla\u010d\u00edtka pro nahl\u00e1\u0161en\u00ed recenze na Rakuten Travel<\/figcaption><\/figure>\n\n\n\n<p>Po stisknut\u00ed tla\u010d\u00edtka \u201eNahl\u00e1sit nevhodnou recenzi\u201c a p\u0159ihl\u00e1\u0161en\u00ed se na Rakuten Travel se objev\u00ed n\u00e1sleduj\u00edc\u00ed obrazovka. Stisknut\u00edm tla\u010d\u00edtka \u201eNahl\u00e1sit\u201c na t\u00e9to obrazovce m\u016f\u017eete nahl\u00e1sit nevhodnou recenzi. Av\u0161ak podle upozorn\u011bn\u00ed v horn\u00ed \u010d\u00e1sti, nahl\u00e1\u0161en\u00ed recenze nezaru\u010duje jej\u00ed odstran\u011bn\u00ed.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/03\/32121acaa1e299ccbe932dd6afb81ad6-854x1024.png\" alt=\"\" class=\"wp-image-8001\" \/><figcaption class=\"wp-element-caption\">V\u00fd\u0148atek z obrazovky pro nahl\u00e1\u0161en\u00ed recenze na Rakuten Travel<\/figcaption><\/figure>\n\n\n\n<p>Podle podm\u00ednek pou\u017eit\u00ed \u201eHlasu z\u00e1kazn\u00edk\u016f\u201c na Rakuten Travel, pokud se rozhodne, \u017ee zve\u0159ejn\u011bn\u00e9 informace poru\u0161uj\u00ed podm\u00ednky, mohou b\u00fdt tyto informace odstran\u011bny. Podle \u010dl\u00e1nku 7, odstavec 1 podm\u00ednek pou\u017eit\u00ed \u201eHlasu z\u00e1kazn\u00edk\u016f\u201c na Rakuten Travel je zak\u00e1z\u00e1no zve\u0159ej\u0148ovat n\u00e1sleduj\u00edc\u00ed informace:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p> (1) Informace, kter\u00e9 obsahuj\u00ed n\u00e1zvy ubytovac\u00edch a dopravn\u00edch za\u0159\u00edzen\u00ed, kter\u00e9 nejsou p\u0159edm\u011btem, \u010d\u00edsla pokoj\u016f, jm\u00e9na a dal\u0161\u00ed informace, kter\u00e9 umo\u017e\u0148uj\u00ed identifikaci konkr\u00e9tn\u00ed osoby<br> (2) Hodnocen\u00ed, kritika nebo n\u00e1zory na jin\u00e9 zve\u0159ejn\u011bn\u00e9 informace<br> (3) Informace, kter\u00e9 jsou v rozporu se skute\u010dnost\u00ed<br> (4) Informace obsahuj\u00edc\u00ed reklamn\u00ed \u00fa\u010dely<br> (5) Informace, kter\u00e9 poru\u0161uj\u00ed z\u00e1kony a dobr\u00e9 mravy<br> (6) Informace obsahuj\u00edc\u00ed pomluvy, ur\u00e1\u017eky, diskrimina\u010dn\u00ed v\u00fdrazy, po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti, poru\u0161en\u00ed soukrom\u00ed, poru\u0161en\u00ed autorsk\u00fdch pr\u00e1v atd.<br> (7) Informace obsahuj\u00edc\u00ed nevhodn\u00e9 nebo obsc\u00e9nn\u00ed v\u00fdrazy<br> (8) Jin\u00e9 informace, kter\u00e9 spole\u010dnost pova\u017euje za nevhodn\u00e9<\/p>\n<cite><a href=\"https:\/\/web.travel.rakuten.co.jp\/portal\/my\/toukou.guideline_display\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/web.travel.rakuten.co.jp\/portal\/my\/toukou.guideline_display[ja]<\/a><\/cite><\/blockquote>\n\n\n\n<p>Podle t\u011bchto podm\u00ednek pou\u017eit\u00ed lze recenzi typu \u201eZam\u011bstnanec A hotelu XX je naprosto nepou\u017eiteln\u00fd\u201c pova\u017eovat za \u201einformace, kter\u00e9 obsahuj\u00ed n\u00e1zvy ubytovac\u00edch a dopravn\u00edch za\u0159\u00edzen\u00ed, kter\u00e9 nejsou p\u0159edm\u011btem, \u010d\u00edsla pokoj\u016f, jm\u00e9na a dal\u0161\u00ed informace, kter\u00e9 umo\u017e\u0148uj\u00ed identifikaci konkr\u00e9tn\u00ed osoby\u201c a m\u016f\u017ee b\u00fdt nahl\u00e1\u0161ena.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zadost_o_odstraneni_na_zaklade_nezakonnosti\"><\/span>\u017d\u00e1dost o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/03\/shutterstock_1573812025-1024x614.jpg\" alt=\"\" class=\"wp-image-8007\" \/><figcaption class=\"wp-element-caption\">V p\u0159\u00edpad\u011b nez\u00e1konn\u00fdch p\u0159\u00edsp\u011bvk\u016f byste m\u011bli co nejd\u0159\u00edve po\u017e\u00e1dat o jejich odstran\u011bn\u00ed.<\/figcaption><\/figure>\n\n\n\n<p>Podle \u010dl\u00e1nku 7 odstavec 1 bod 6 Japonsk\u00fdch podm\u00ednek pou\u017eit\u00ed slu\u017eby &#8220;Rakuten Travel Customer Reviews&#8221; (Japonsk\u00e9 podm\u00ednky pou\u017eit\u00ed slu\u017eby &#8220;Hlas z\u00e1kazn\u00edk\u016f Rakuten Travel&#8221;), kter\u00fd se t\u00fdk\u00e1 &#8220;v\u00fdrok\u016f obsahuj\u00edc\u00edch pomluvy, ur\u00e1\u017eky, diskrimina\u010dn\u00ed v\u00fdrazy, po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti, poru\u0161en\u00ed soukrom\u00ed, poru\u0161en\u00ed autorsk\u00fdch pr\u00e1v atd.&#8221;, byste m\u011bli zv\u00e1\u017eit mo\u017enost po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti (poru\u0161en\u00ed pr\u00e1va na dobr\u00e9 jm\u00e9no). Po\u017eadavky na po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti jsou n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ul>\n<li>Ve\u0159ejn\u011b<\/li>\n\n\n\n<li>Uk\u00e1zat skute\u010dnost<\/li>\n\n\n\n<li>Po\u0161kodit dobr\u00e9 jm\u00e9no osoby<\/li>\n<\/ul>\n\n\n\n<p>Jako v p\u0159\u00edkladu v\u00fd\u0161e, pokud je naps\u00e1na recenze, kter\u00e1 \u0159\u00edk\u00e1 &#8220;Mana\u017eer hotelu XX, ob\u010das se objevuje v televizi, ale zd\u00e1 se, \u017ee m\u00e1 trestn\u00ed z\u00e1znam&#8221;, takov\u00e9 tvrzen\u00ed, \u017ee &#8220;Mana\u017eer hotelu XX, ob\u010das se objevuje v televizi, ale zd\u00e1 se, \u017ee m\u00e1 trestn\u00ed z\u00e1znam&#8221;, m\u00e1 konkr\u00e9tn\u00ed v\u00fdznam a je nev\u00fdhodn\u00e9 pro dan\u00fd hotel, pokud je pova\u017eov\u00e1n za hotel, kter\u00fd zam\u011bstn\u00e1v\u00e1 mana\u017eera s trestn\u00edm z\u00e1znamem. Tvrd\u00edte, \u017ee dan\u00fd mana\u017eer nem\u00e1 trestn\u00ed z\u00e1znam a mohl b\u00fdt zam\u011bn\u011bn s n\u011bk\u00fdm jin\u00fdm se stejn\u00fdm jm\u00e9nem, kter\u00fd m\u00e1 trestn\u00ed z\u00e1znam. Av\u0161ak, i kdy\u017e jsou spln\u011bny po\u017eadavky na po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti, pokud jsou spln\u011bny n\u00e1sleduj\u00edc\u00ed podm\u00ednky, po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti nen\u00ed zalo\u017eeno, tak\u017ee je t\u0159eba b\u00fdt opatrn\u00fd.<\/p>\n\n\n\n<ul>\n<li>Existuje ve\u0159ejn\u00fd z\u00e1jem<\/li>\n\n\n\n<li>Existuje ve\u0159ejn\u00fd prosp\u011bch<\/li>\n\n\n\n<li>Je to pravda nebo je uzn\u00e1na pravdivost<\/li>\n<\/ul>\n\n\n\n<p>Nejen v p\u0159\u00edkladu v\u00fd\u0161e, ale tak\u00e9 u jin\u00fdch pomlouva\u010dn\u00fdch recenz\u00ed a recenz\u00ed \u0161\u00ed\u0159\u00edc\u00edch f\u00e1my byste m\u011bli zv\u00e1\u017eit, zda odpov\u00eddaj\u00ed po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti. Av\u0161ak, vyjedn\u00e1v\u00e1n\u00ed o odstran\u011bn\u00ed na z\u00e1klad\u011b t\u011bchto argument\u016f a pr\u00e1vn\u00edch diskus\u00ed m\u016f\u017ee b\u00fdt obt\u00ed\u017en\u00e9, pokud nejste dob\u0159e obezn\u00e1meni s pr\u00e1vem. Konzultace s pr\u00e1vn\u00edkem s bohat\u00fdmi znalostmi m\u016f\u017ee v n\u011bkter\u00fdch p\u0159\u00edpadech v\u00e9st k hladk\u00e9mu odstran\u011bn\u00ed. Po\u017eadavky na po\u0161kozen\u00ed dobr\u00e9 pov\u011bsti jsou podrobn\u011b vysv\u011btleny v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/defamation\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/defamation[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Odstraneni_prostrednictvim_predbezneho_opatreni\"><\/span>Odstran\u011bn\u00ed prost\u0159ednictv\u00edm p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pokud se recenze neodstran\u00ed i po nahl\u00e1\u0161en\u00ed prost\u0159ednictv\u00edm tla\u010d\u00edtka pro hl\u00e1\u0161en\u00ed, budete muset po\u017e\u00e1dat o odstran\u011bn\u00ed prost\u0159ednictv\u00edm soudu. Recenze na Rakuten Travel lze odstranit prost\u0159ednictv\u00edm procesu zvan\u00e9ho p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed, ani\u017e by bylo nutn\u00e9 podat \u017ealobu. Soudn\u00ed \u0159\u00edzen\u00ed obvykle trv\u00e1 3-12 m\u011bs\u00edc\u016f, i kdy\u017e prob\u00edh\u00e1 hladce, a v n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017ee trvat d\u00e9le ne\u017e rok. Na druhou stranu, p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed m\u016f\u017ee b\u00fdt \u010dasto provedeno za 2-3 m\u011bs\u00edce, pokud se porad\u00edte s pr\u00e1vn\u00edkem, kter\u00fd je zku\u0161en\u00fd v oblasti \u0161kod zp\u016fsoben\u00fdch \u0161patnou pov\u011bst\u00ed. Postup p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed je n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ul>\n<li>Pod\u00e1n\u00ed \u017e\u00e1dosti o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed<\/li>\n\n\n\n<li>\u0160et\u0159en\u00ed (proces podobn\u00fd \u00fastn\u00edmu jedn\u00e1n\u00ed)<\/li>\n\n\n\n<li>Zaplacen\u00ed z\u00e1lohy<\/li>\n\n\n\n<li>Vyd\u00e1n\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/li>\n\n\n\n<li>Proveden\u00ed<\/li>\n<\/ul>\n\n\n\n<p>V p\u0159\u00edpad\u011b p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed je t\u0159eba nejen pr\u00e1vn\u00ed argumentace, ale tak\u00e9 d\u016fkazy podporuj\u00edc\u00ed tuto argumentaci. Nap\u0159\u00edklad v p\u0159\u00edpad\u011b, kdy bylo naps\u00e1no &#8220;Mana\u017eer hotelu XX, kter\u00fd ob\u010das vystupuje v televizi, se zd\u00e1 m\u00edt trestn\u00ed z\u00e1znam&#8221;, by bylo t\u0159eba p\u0159edlo\u017eit jako d\u016fkazy:<\/p>\n\n\n\n<ul>\n<li>Dokument popisuj\u00edc\u00ed kari\u00e9ru dan\u00e9ho mana\u017eera<\/li>\n\n\n\n<li>Dokument potvrzuj\u00edc\u00ed, \u017ee osoba se jm\u00e9nem podobn\u00fdm jm\u00e9nu dan\u00e9ho mana\u017eera m\u00e1 trestn\u00ed z\u00e1znam<\/li>\n<\/ul>\n\n\n\n<p>a argumentovat, \u017ee &#8220;mana\u017eer na\u0161eho hotelu nem\u00e1 trestn\u00ed z\u00e1znam a m\u016f\u017ee b\u00fdt zam\u011bn\u011bn s osobou se stejn\u00fdm jm\u00e9nem, kter\u00e1 m\u00e1 trestn\u00ed z\u00e1znam&#8221;. Nicm\u00e9n\u011b, je velmi obt\u00ed\u017en\u00e9 prov\u00e9st takov\u00e9 argumenty a jejich d\u016fkazy bez pomoci pr\u00e1vn\u00edka. Podrobn\u011bj\u0161\u00ed vysv\u011btlen\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed pro odstran\u011bn\u00ed naleznete v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/provisional-disposition\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/provisional-disposition[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Identifikace_autora_prispevku_pomoci_predbezneho_opatreni\"><\/span>Identifikace autora p\u0159\u00edsp\u011bvku pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/03\/shutterstock_388002568-1-1024x576.jpg\" alt=\"\" class=\"wp-image-8011\" \/><figcaption class=\"wp-element-caption\">Pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed m\u016f\u017ee b\u00fdt mo\u017en\u00e9 identifikovat autora p\u0159\u00edsp\u011bvku.<\/figcaption><\/figure>\n\n\n\n<p>Pokud jsou po dlouhou dobu publikov\u00e1ny pomlouva\u010dn\u00e9 recenze nebo recenze \u0161\u00ed\u0159\u00edc\u00ed f\u00e1my bez jak\u00e9hokoli d\u016fvodu, je mo\u017en\u00e9 po\u017e\u00e1dat pr\u00e1vn\u00edka, aby podal \u017e\u00e1dost o zve\u0159ejn\u011bn\u00ed informac\u00ed o odes\u00edlateli. \u017d\u00e1dost o zve\u0159ejn\u011bn\u00ed informac\u00ed o odes\u00edlateli je postup zalo\u017een\u00fd na \u010dl\u00e1nku 4 odstavec 1 japonsk\u00e9ho z\u00e1kona o omezen\u00ed odpov\u011bdnosti poskytovatel\u016f (Provider Liability Limitation Act). Tento postup umo\u017e\u0148uje po\u017eadovat zve\u0159ejn\u011bn\u00ed informac\u00ed, jako je IP adresa, jm\u00e9no a adresa autora pomlouva\u010dn\u00fdch recenz\u00ed nebo recenz\u00ed \u0161\u00ed\u0159\u00edc\u00edch f\u00e1my. Rakuten Travel m\u00e1 stanoven\u00e9 podm\u00ednky pou\u017eit\u00ed k zabr\u00e1n\u011bn\u00ed pomlouva\u010dn\u00fdm recenz\u00edm, ale m\u016f\u017ee se st\u00e1t, \u017ee n\u011bkdo, kdo m\u00e1 n\u011bco proti ur\u010dit\u00e9mu ubytovac\u00edmu za\u0159\u00edzen\u00ed nebo zam\u011bstnanci, publikuje neopodstatn\u011bn\u00e9 pomluvy nebo recenze. V takov\u00e9m p\u0159\u00edpad\u011b, pokud zn\u00e1me IP adresu autora, m\u016f\u017eeme odes\u00edlatele identifikovat. Postup identifikace odes\u00edlatele je n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ol>\n<li>\u017d\u00e1dost o zve\u0159ejn\u011bn\u00ed informac\u00ed poskytovateli obsahu\/slu\u017eeb<\/li>\n\n\n\n<li>Pod\u00e1n\u00ed \u017e\u00e1dosti o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed pro zve\u0159ejn\u011bn\u00ed informac\u00ed o odes\u00edlateli<\/li>\n\n\n\n<li>Identifikace poskytovatele, p\u0159es kter\u00e9ho byly informace odesl\u00e1ny<\/li>\n\n\n\n<li>Pod\u00e1n\u00ed \u017e\u00e1dosti o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed k zamezen\u00ed vymaz\u00e1n\u00ed informac\u00ed o odes\u00edlateli poskytovateli<\/li>\n\n\n\n<li>Soudn\u00ed spor o zve\u0159ejn\u011bn\u00ed informac\u00ed o odes\u00edlateli<\/li>\n\n\n\n<li>Identifikace odes\u00edlatele na z\u00e1klad\u011b rozhodnut\u00ed soudu<br><\/li>\n<\/ol>\n\n\n\n<p>Po dokon\u010den\u00ed v\u00fd\u0161e uveden\u00fdch krok\u016f a identifikaci autora p\u0159\u00edsp\u011bvku je mo\u017en\u00e9 po\u017eadovat od autora n\u00e1hradu n\u00e1klad\u016f na pr\u00e1vn\u00edka a od\u0161kodn\u011bn\u00ed, kter\u00e9 byly pot\u0159ebn\u00e9 k jeho identifikaci. Podrobn\u011bj\u0161\u00ed informace o \u017e\u00e1dosti o zve\u0159ejn\u011bn\u00ed informac\u00ed o odes\u00edlateli naleznete v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Shrnuti\"><\/span>Shrnut\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Rakuten Travel je u\u017eite\u010dn\u00fd web, kde m\u016f\u017eete vyhled\u00e1vat ubytovac\u00ed za\u0159\u00edzen\u00ed a t\u00fary na internetu a tak\u00e9 je rezervovat. Nicm\u00e9n\u011b, nen\u00ed vylou\u010deno, \u017ee se zde objev\u00ed \u0161kodliv\u00e9 recenze nebo recenze po\u0161kozuj\u00edc\u00ed pov\u011bst, kter\u00e9 jsou zalo\u017eeny na nedorozum\u011bn\u00edch nebo zl\u00fdch \u00famyslech. V p\u0159\u00edpad\u011b takov\u00fdch \u0161kodliv\u00fdch p\u0159\u00edsp\u011bvk\u016f m\u016f\u017ee b\u00fdt vhodn\u00e9 podat hl\u00e1\u0161en\u00ed o poru\u0161en\u00ed Rakuten Travel, po\u017e\u00e1dat soud o odstran\u011bn\u00ed nebo identifikaci autora p\u0159\u00edsp\u011bvku. Pr\u00e1vn\u00ed n\u00e1roky, jako je pomluva, \u010dasto hladce prob\u00edhaj\u00ed, pokud se obr\u00e1t\u00edte na pr\u00e1vn\u00edka. Pokud m\u00e1te probl\u00e9my s pomlouva\u010dn\u00fdmi recenzemi nebo recenzemi po\u0161kozuj\u00edc\u00edmi pov\u011bst, je d\u016fle\u017eit\u00e9 se co nejd\u0159\u00edve poradit s pr\u00e1vn\u00edkem, kter\u00fd m\u00e1 bohat\u00e9 zku\u0161enosti.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rakuten Travel je str\u00e1nka, na kter\u00e9 m\u016f\u017eete vyhled\u00e1vat a rezervovat pl\u00e1ny pro dom\u00e1c\u00ed i zahrani\u010dn\u00ed cesty, v\u010detn\u011b ubytovac\u00edch za\u0159\u00edzen\u00ed. Na Rakuten Travel je tak\u00e9 funkce, kter\u00e1 umo\u017e\u0148uje u\u017eivatel\u016fm zve\u0159ej\u0148 [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":63393,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[39,21],"acf":[],"_links":{"self":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61340"}],"collection":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/comments?post=61340"}],"version-history":[{"count":2,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61340\/revisions"}],"predecessor-version":[{"id":63394,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61340\/revisions\/63394"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media\/63393"}],"wp:attachment":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media?parent=61340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/categories?post=61340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/tags?post=61340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}