{"id":61404,"date":"2023-12-08T20:25:32","date_gmt":"2023-12-08T11:25:32","guid":{"rendered":"https:\/\/monolith.law\/cs\/?p=61404"},"modified":"2024-03-27T12:05:57","modified_gmt":"2024-03-27T03:05:57","slug":"delethion-request-yelp-posts","status":"publish","type":"post","link":"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts","title":{"rendered":"Jak odstranit recenze na Yelpu (\u30a4\u30a7\u30eb\u30d7), kter\u00e9 vedou k po\u0161kozen\u00ed pov\u011bsti?"},"content":{"rendered":"\n<p>Yelp (\u30a4\u30a7\u30eb\u30d7) je glob\u00e1ln\u00ed platforma pro recenze. V zemi sv\u00e9ho p\u016fvodu, Spojen\u00fdch st\u00e1tech, se stala n\u00e1rodn\u00edm n\u00e1strojem pou\u017e\u00edvan\u00fdm mnoha lidmi. Tak\u00e9 v Japonsku se za\u010dala rozv\u00edjet slu\u017eba, kter\u00e1 je d\u00edky sv\u00e9 jedine\u010dnosti st\u0159edem pozornosti. Nicm\u00e9n\u011b, kv\u016fli obrovsk\u00e9mu mno\u017estv\u00ed recenz\u00ed a u\u017eivatel\u016f po cel\u00e9m sv\u011bt\u011b, je to tak\u00e9 str\u00e1nka s velk\u00fdm rizikem vzniku \u0161kod zp\u016fsoben\u00fdch \u0161patnou pov\u011bst\u00ed. V tomto \u010dl\u00e1nku vysv\u011btl\u00edme, co d\u011blat, pokud se stanete ob\u011bt\u00ed pomluvy na Yelpu.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_53 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Co_je_Yelp_za_recenzni_web\" title=\"Co je Yelp za recenzn\u00ed web?\">Co je Yelp za recenzn\u00ed web?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Obsah_mozne_skody_na_povesti_na_Yelpu\" title=\"Obsah mo\u017en\u00e9 \u0161kody na pov\u011bsti na Yelpu\">Obsah mo\u017en\u00e9 \u0161kody na pov\u011bsti na Yelpu<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Recenze_poukazujici_na_nizkou_kvalitu_sluzeb\" title=\"Recenze poukazuj\u00edc\u00ed na n\u00edzkou kvalitu slu\u017eeb\">Recenze poukazuj\u00edc\u00ed na n\u00edzkou kvalitu slu\u017eeb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Obsah_poukazujici_na_spatny_pristup_personalu\" title=\"Obsah poukazuj\u00edc\u00ed na \u0161patn\u00fd p\u0159\u00edstup person\u00e1lu\">Obsah poukazuj\u00edc\u00ed na \u0161patn\u00fd p\u0159\u00edstup person\u00e1lu<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Jak_pozadat_o_odstraneni_recenze_na_Yelpu\" title=\"Jak po\u017e\u00e1dat o odstran\u011bn\u00ed recenze na Yelpu?\">Jak po\u017e\u00e1dat o odstran\u011bn\u00ed recenze na Yelpu?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Kriteria_pro_odstraneni_recenzi_na_Yelpu\" title=\"Krit\u00e9ria pro odstran\u011bn\u00ed recenz\u00ed na Yelpu\">Krit\u00e9ria pro odstran\u011bn\u00ed recenz\u00ed na Yelpu<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Jak_odstranit_recenze_z_Yelpu\" title=\" Jak odstranit recenze z Yelpu \"> Jak odstranit recenze z Yelpu <\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Jednou_z_moznosti_je_take_prima_komunikace_s_autorem_prispevku_a_pozadat_ho_o_jeho_odstraneni\" title=\"Jednou z mo\u017enost\u00ed je tak\u00e9 p\u0159\u00edm\u00e1 komunikace s autorem p\u0159\u00edsp\u011bvku a po\u017e\u00e1dat ho o jeho odstran\u011bn\u00ed\">Jednou z mo\u017enost\u00ed je tak\u00e9 p\u0159\u00edm\u00e1 komunikace s autorem p\u0159\u00edsp\u011bvku a po\u017e\u00e1dat ho o jeho odstran\u011bn\u00ed<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Jak_zadat_o_odstraneni_recenze_na_Yelpu_s_odvolanim_na_nezakonnost\" title=\"Jak \u017e\u00e1dat o odstran\u011bn\u00ed recenze na Yelpu s odvol\u00e1n\u00edm na nez\u00e1konnost\">Jak \u017e\u00e1dat o odstran\u011bn\u00ed recenze na Yelpu s odvol\u00e1n\u00edm na nez\u00e1konnost<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Jak_pozadat_o_odstraneni_recenzi_na_Yelpu_pomoci_predbezneho_opatreni\" title=\"Jak po\u017e\u00e1dat o odstran\u011bn\u00ed recenz\u00ed na Yelpu pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed\">Jak po\u017e\u00e1dat o odstran\u011bn\u00ed recenz\u00ed na Yelpu pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Jak_identifikovat_autora_recenze_na_Yelpu_pomoci_predbezneho_opatreni\" title=\"Jak identifikovat autora recenze na Yelpu pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed\">Jak identifikovat autora recenze na Yelpu pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/monolith.law\/cs\/internet\/delethion-request-yelp-posts\/#Shrnuti\" title=\"Shrnut\u00ed\">Shrnut\u00ed<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_je_Yelp_za_recenzni_web\"><\/span>Co je Yelp za recenzn\u00ed web?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/3f4d07dca4aa86b0e712d8d95aeed22a.png\" alt=\"\" class=\"wp-image-8764\" \/><figcaption class=\"wp-element-caption\">Hlavn\u00ed str\u00e1nka Yelpu<\/figcaption><\/figure>\n\n\n\n<p>Yelp je glob\u00e1ln\u00ed recenzn\u00ed web pro m\u00edstn\u00ed podniky, kter\u00fd provozuje americk\u00e1 spole\u010dnost Yelp, Inc. Yelp poskytuje sv\u00e9 slu\u017eby ve v\u00edce ne\u017e 30 zem\u00edch po cel\u00e9m sv\u011bt\u011b a v Japonsku byl spu\u0161t\u011bn v roce 2014 (Gregorian calendar year). V Japonsku je \u010dasto srovn\u00e1v\u00e1n s Tabelogem, ale Yelp pokr\u00fdv\u00e1 nejen restaurace, ale tak\u00e9 zuba\u0159e, kade\u0159nictv\u00ed, nemocnice, fitness centra a dal\u0161\u00ed m\u00edstn\u00ed podniky.<\/p>\n\n\n\n<p>Jednou z jeho charakteristik je tak\u00e9 doporu\u010den\u00ed k registraci \u00fa\u010dtu pod skute\u010dn\u00fdm jm\u00e9nem a s fotografi\u00ed. Mnoho lid\u00ed jej pou\u017e\u00edv\u00e1 v propojen\u00ed s Facebookem, kter\u00fd tak\u00e9 doporu\u010duje pou\u017eit\u00ed skute\u010dn\u00e9ho jm\u00e9na, co\u017e umo\u017e\u0148uje identifikovat, kdo recenzi napsal, a t\u00edm zaji\u0161\u0165uje jej\u00ed d\u016fv\u011bryhodnost. (Registrace pod skute\u010dn\u00fdm jm\u00e9nem nen\u00ed povinn\u00e1) Nav\u00edc, Yelp zavedl takzvan\u00fd doporu\u010dovac\u00ed software, kter\u00fd se sna\u017e\u00ed je\u0161t\u011b v\u00edce zv\u00fd\u0161it d\u016fv\u011bryhodnost recenz\u00ed. Tento software pe\u010dliv\u011b prov\u011b\u0159uje obsah p\u0159\u00edsp\u011bvk\u016f a informace o autorovi a rozli\u0161uje mezi doporu\u010den\u00fdmi a nedoporu\u010den\u00fdmi recenzemi. Pokud je recenze pova\u017eov\u00e1na za nedoporu\u010denou, je mo\u017en\u00e9 ji zobrazit, ale pouze po kliknut\u00ed na ni, a nen\u00ed zahrnuta do celkov\u00e9ho hodnocen\u00ed. Pr\u016fm\u011brn\u011b se zd\u00e1, \u017ee asi 75% v\u0161ech recenz\u00ed je doporu\u010den\u00fdch.<\/p>\n\n\n\n<p>Yelp je tak\u00e9 zn\u00e1m\u00fd svou vynikaj\u00edc\u00ed vyhled\u00e1vac\u00ed funkc\u00ed. Umo\u017e\u0148uje vyhled\u00e1vat podniky, kter\u00e9 jsou pr\u00e1v\u011b otev\u0159en\u00e9, nebo podniky v ur\u010dit\u00e9 vzd\u00e1lenosti, co\u017e umo\u017e\u0148uje naj\u00edt podniky odpov\u00eddaj\u00edc\u00ed va\u0161im pot\u0159eb\u00e1m i v m\u00edstech, kde jste poprv\u00e9. M\u00e1 tak\u00e9 funkci kamery nazvanou &#8220;Monokl&#8221;, kter\u00e1 zobrazuje informace o podnic\u00edch v bl\u00edzkosti, kdy\u017e nato\u010d\u00edte sv\u016fj smartphone v ur\u010dit\u00e9m sm\u011bru. Nav\u00edc, umo\u017e\u0148uje ozn\u00e1men\u00ed ud\u00e1lost\u00ed a konverzaci mezi u\u017eivateli, co\u017e p\u0159id\u00e1v\u00e1 prvky soci\u00e1ln\u00edch s\u00edt\u00ed. V Japonsku je st\u00e1le m\u00e1lo u\u017eivatel\u016f a v\u011bt\u0161ina recenz\u00ed poch\u00e1z\u00ed od zahrani\u010dn\u00edch u\u017eivatel\u016f, ale s o\u010dek\u00e1van\u00fdm n\u00e1r\u016fstem po\u010dtu zahrani\u010dn\u00edch turist\u016f se o\u010dek\u00e1v\u00e1, \u017ee se jeho popularita v Japonsku roz\u0161\u00ed\u0159\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Obsah_mozne_skody_na_povesti_na_Yelpu\"><\/span>Obsah mo\u017en\u00e9 \u0161kody na pov\u011bsti na Yelpu<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/shutterstock_1503721238-1024x683.jpg\" alt=\"\" class=\"wp-image-8763\" \/><figcaption class=\"wp-element-caption\">Vysv\u011btl\u00edme, jak\u00e9 recenze mohou v\u00e9st k \u0161kod\u011b na pov\u011bsti na Yelpu.<\/figcaption><\/figure>\n\n\n\n<p>Na Yelpu je mo\u017en\u00e9 publikovat nejen pozitivn\u00ed, ale i negativn\u00ed obsah. Je to proto, \u017ee se domn\u00edv\u00e1me, \u017ee poskytov\u00e1n\u00ed podrobn\u00fdch fakt\u016f, bez ohledu na jejich obsah, je pro u\u017eivatele u\u017eite\u010dn\u00e9. Proto existuje riziko vzniku n\u00e1sleduj\u00edc\u00edch druh\u016f pomlouva\u010dn\u00fdch recenz\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recenze_poukazujici_na_nizkou_kvalitu_sluzeb\"><\/span>Recenze poukazuj\u00edc\u00ed na n\u00edzkou kvalitu slu\u017eeb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nap\u0159\u00edklad, v p\u0159\u00edpad\u011b kade\u0159nictv\u00ed by mohlo j\u00edt o recenzi typu &#8220;Byl jsem ost\u0159\u00edh\u00e1n hrub\u011b a v\u00fdsledek se v\u016fbec neshoduje s t\u00edm, co jsem cht\u011bl&#8221;, v pek\u00e1rn\u011b &#8220;Fritovan\u00fd chl\u00e9b byl mastn\u00fd a v\u016fbec nechutn\u00fd&#8221;, v nemocnici &#8220;Sestra mi \u0161patn\u011b p\u00edchla injekci a musela to n\u011bkolikr\u00e1t opakovat&#8221;. V obchodech poskytuj\u00edc\u00edch odborn\u00e9 slu\u017eby je technick\u00e1 dovednost velk\u00fdm l\u00e1kadlem. Pokud se zve\u0159ejn\u00ed recenze poukazuj\u00edc\u00ed na n\u00edzkou kvalitu, je velk\u00e1 pravd\u011bpodobnost, \u017ee po\u010det z\u00e1kazn\u00edk\u016f klesne a t\u00edm i tr\u017eby.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Obsah_poukazujici_na_spatny_pristup_personalu\"><\/span>Obsah poukazuj\u00edc\u00ed na \u0161patn\u00fd p\u0159\u00edstup person\u00e1lu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>&#8220;Obsluha byla nep\u0159\u00edjemn\u00e1 a c\u00edtil jsem se nepohodln\u011b&#8221;, &#8220;L\u00e9ka\u0159 se po celou dobu usm\u00edval a m\u011bl jsem pocit, \u017ee se mi sm\u011bje&#8221;, &#8220;Kade\u0159n\u00edk mi \u0159ekl n\u011bco nep\u0159\u00edjemn\u00e9ho&#8221; &#8211; takov\u00fd obsah poukazuj\u00edc\u00ed na \u0161patn\u00fd p\u0159\u00edstup person\u00e1lu je tak\u00e9 mo\u017en\u00fd. Mnoho lid\u00ed nechce chodit do obchod\u016f, kde je \u0161patn\u00e1 obsluha, tak\u017ee v oblasti slu\u017eeb m\u016f\u017ee b\u00fdt takov\u00fd obsah fat\u00e1ln\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_pozadat_o_odstraneni_recenze_na_Yelpu\"><\/span>Jak po\u017e\u00e1dat o odstran\u011bn\u00ed recenze na Yelpu?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Na Yelpu je mo\u017en\u00e9 odstranit recenze, kter\u00e9 poru\u0161uj\u00ed pravidla obsahu nebo podm\u00ednky slu\u017eby.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Kriteria_pro_odstraneni_recenzi_na_Yelpu\"><\/span>Krit\u00e9ria pro odstran\u011bn\u00ed recenz\u00ed na Yelpu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>V pravidlech pro recenze se od u\u017eivatel\u016f vy\u017eaduje, aby p\u0159i psan\u00ed recenz\u00ed brali v \u00favahu n\u00e1sleduj\u00edc\u00ed t\u0159i body:<\/p>\n\n\n\n<ul>\n<li>Osobn\u00ed zku\u0161enosti: Nep\u0159ij\u00edmaj\u00ed se p\u0159\u00edb\u011bhy sly\u0161en\u00e9 od jin\u00fdch lid\u00ed, obecn\u00e9 teorie nebo zv\u011bsti<\/li>\n\n\n\n<li>P\u0159esnost: P\u0159eh\u00e1n\u011bn\u00ed nebo zkreslov\u00e1n\u00ed fakt\u016f je nep\u0159ijateln\u00e9<\/li>\n\n\n\n<li>Aktualizace recenz\u00ed: Opakovan\u00e9 p\u0159\u00edsp\u011bvky stejn\u00e9ho obsahu jsou nep\u0159ijateln\u00e9<\/li>\n<\/ul>\n\n\n\n<p>Je mo\u017en\u00e9, \u017ee obsah, kter\u00fd poru\u0161uje v\u00fd\u0161e uveden\u00e9 t\u0159i body, m\u016f\u017ee b\u00fdt odstran\u011bn spr\u00e1vcem webu. Nicm\u00e9n\u011b, jak bylo uvedeno v\u00fd\u0161e, recenze zve\u0159ejn\u011bn\u00e9 na Yelpu jsou automaticky rozd\u011bleny na doporu\u010den\u00e9 recenze a ostatn\u00ed. Recenze, kter\u00e9 nebyly doporu\u010deny, jsou zobrazeny na m\u00e9n\u011b viditeln\u00fdch m\u00edstech webu, ale nejsou odstran\u011bny. To znamen\u00e1, \u017ee pokud neza\u017e\u00e1d\u00e1me o odstran\u011bn\u00ed, je mo\u017en\u00e9, \u017ee recenze poru\u0161uj\u00edc\u00ed pravidla z\u016fstanou zve\u0159ejn\u011bn\u00e9.<\/p>\n\n\n\n<p>D\u00e1le jsou v podm\u00ednk\u00e1ch slu\u017eby stanoveny n\u00e1sleduj\u00edc\u00ed zak\u00e1zan\u00e9 \u010dinnosti. Tyto mohou b\u00fdt tak\u00e9 pou\u017eity jako krit\u00e9ria pro odstran\u011bn\u00ed.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u2161 Zve\u0159ej\u0148ov\u00e1n\u00ed nepravdiv\u00fdch nebo ur\u00e1\u017eliv\u00fdch recenz\u00ed, v\u00fdm\u011bna recenz\u00ed s ostatn\u00edmi, platba nebo p\u0159ij\u00edm\u00e1n\u00ed odm\u011bny za zve\u0159ejn\u011bn\u00ed, zru\u0161en\u00ed nebo odstran\u011bn\u00ed recenze<br>\u2162 Poru\u0161ov\u00e1n\u00ed pr\u00e1v t\u0159et\u00edch stran, v\u010detn\u011b pr\u00e1v na dobr\u00e9 jm\u00e9no, autorsk\u00e1 pr\u00e1va, ochrann\u00e9 zn\u00e1mky, patenty, obchodn\u00ed tajemstv\u00ed, mor\u00e1ln\u00ed pr\u00e1va autora, pr\u00e1va na soukrom\u00ed, pr\u00e1va na obraz nebo jin\u00e1 pr\u00e1va na du\u0161evn\u00ed vlastnictv\u00ed nebo vlastnick\u00e1 pr\u00e1va<br>\u2163 Vyhr\u016f\u017eky ostatn\u00edm, stalking, zp\u016fsobov\u00e1n\u00ed \u0161kody, obt\u011b\u017eov\u00e1n\u00ed nebo podpora p\u0159edsudk\u016f nebo diskriminace<\/p>\n<cite> <a href=\"https:\/\/terms.yelp.com\/tos\/ja_jp\/20200101_ja_jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Podm\u00ednky slu\u017eby Yelp [ja]<\/a><\/cite><\/blockquote>\n\n\n\n<p>Pokud se prok\u00e1\u017ee, \u017ee do\u0161lo k poru\u0161en\u00ed v\u00fd\u0161e uveden\u00fdch zak\u00e1zan\u00fdch \u010dinnost\u00ed nebo pravidel, je mo\u017en\u00e9, \u017ee odstran\u011bn\u00ed bude \u00fasp\u011b\u0161n\u00e9. Co se t\u00fd\u010de zak\u00e1zan\u00e9 \u010dinnosti \u2161, Yelp zakazuje u\u017eivatel\u016fm, aby v\u00fdm\u011bnou za psan\u00ed recenze dost\u00e1vali n\u011bco zdarma od hodnocen\u00e9ho podniku. Tato praxe je nep\u0159ijateln\u00e1, proto\u017ee podn\u011bcuje kladn\u00e9 recenze a naru\u0161uje p\u0159esnost a spravedlnost.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_odstranit_recenze_z_Yelpu\"><\/span> Jak odstranit recenze z Yelpu <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/shutterstock_663499627-1024x680.jpg\" alt=\"\" class=\"wp-image-8766\" \/><figcaption class=\"wp-element-caption\">Vysv\u011btl\u00edme v\u00e1m postup, pokud na Yelpu dostanete \u0161kodlivou recenzi.<\/figcaption><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/yelpotoiawase-2.png\" alt=\"\" class=\"wp-image-8773\" \/><figcaption class=\"wp-element-caption\">Z obrazovky kontaktn\u00edho formul\u00e1\u0159e Yelp<\/figcaption><\/figure><\/div>\n\n\n<p>Vyu\u017eijte kontaktn\u00ed formul\u00e1\u0159 na webu a polo\u017ete dotaz. V checkboxu pro v\u00fdb\u011br t\u00e9matu vyberte &#8220;Podez\u0159el\u00fd obsah&#8221; a zvolte mo\u017enost &#8220;Vyberte tuto mo\u017enost, pokud se domn\u00edv\u00e1te, \u017ee obsah poru\u0161uje va\u0161e pr\u00e1vn\u00ed pr\u00e1va (nap\u0159\u00edklad poru\u0161en\u00ed autorsk\u00fdch pr\u00e1v, naru\u0161en\u00ed soukrom\u00ed atd.)&#8221;. Pot\u00e9 vypl\u0148te po\u017eadovan\u00e9 informace, jako je jm\u00e9no, adresa, podrobnosti o poru\u0161en\u00ed atd. Jak je uvedeno v textu, pravd\u011bpodobnost \u00fasp\u011b\u0161n\u00e9ho odstran\u011bn\u00ed je vysok\u00e1, pokud dok\u00e1\u017eete, \u017ee byla poru\u0161ena va\u0161e pr\u00e1vn\u00ed pr\u00e1va, nap\u0159\u00edklad pomluva nebo poru\u0161en\u00ed autorsk\u00fdch pr\u00e1v. Proto lze \u0159\u00edci, \u017ee \u00fasp\u011b\u0161n\u00e9 odstran\u011bn\u00ed je obt\u00ed\u017en\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jednou_z_moznosti_je_take_prima_komunikace_s_autorem_prispevku_a_pozadat_ho_o_jeho_odstraneni\"><\/span>Jednou z mo\u017enost\u00ed je tak\u00e9 p\u0159\u00edm\u00e1 komunikace s autorem p\u0159\u00edsp\u011bvku a po\u017e\u00e1dat ho o jeho odstran\u011bn\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Na Yelpu je mo\u017en\u00e9 odeslat odpov\u011b\u010f na recenzi va\u0161eho podniku. Pokud se spr\u00e1vn\u011b postar\u00e1te a zm\u00edrn\u00edte nespokojenost autora p\u0159\u00edsp\u011bvku, existuje mo\u017enost, \u017ee s\u00e1m odstran\u00ed sv\u016fj negativn\u00ed p\u0159\u00edsp\u011bvek. Pokud vyj\u00e1d\u0159\u00edte up\u0159\u00edmnou omluvu a \u00fasil\u00ed o zlep\u0161en\u00ed, autor p\u0159\u00edsp\u011bvku, kter\u00fd je tak\u00e9 \u010dlov\u011bk, m\u016f\u017ee c\u00edtit, \u017ee p\u0159ehnal a m\u016f\u017ee sv\u016fj p\u0159\u00edsp\u011bvek st\u00e1hnout. D\u016fle\u017eit\u00e9 je, \u017ee byste nikdy nem\u011bli polemizovat. Polemika by mohla p\u0159il\u00edt olej do ohn\u011b a mohlo by doj\u00edt k eskalaci pomlouva\u010dn\u00fdch p\u0159\u00edsp\u011bvk\u016f. Komunikaci mohou sledovat v\u0161ichni u\u017eivatel\u00e9 Yelpu. Va\u0161e polemika s n\u00e1mitkami m\u016f\u017ee vyvolat odpor i u lid\u00ed, kte\u0159\u00ed nikdy do va\u0161eho podniku nezav\u00edtali.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_zadat_o_odstraneni_recenze_na_Yelpu_s_odvolanim_na_nezakonnost\"><\/span>Jak \u017e\u00e1dat o odstran\u011bn\u00ed recenze na Yelpu s odvol\u00e1n\u00edm na nez\u00e1konnost<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pokud nedos\u00e1hnete po\u017eadovan\u00fdch v\u00fdsledk\u016f t\u00edm, \u017ee po\u017e\u00e1d\u00e1te str\u00e1nku o odstran\u011bn\u00ed, mo\u017en\u00e1 budete muset po\u017e\u00e1dat soud. Kdy\u017e tvrd\u00edte, \u017ee n\u011bco je nez\u00e1konn\u00e9, obvykle se jedn\u00e1 o tvrzen\u00ed o pomluv\u011b. Pomluva je definov\u00e1na jako &#8220;ve\u0159ejn\u00e9 p\u0159edlo\u017een\u00ed skute\u010dnost\u00ed, kter\u00e9 po\u0161kozuj\u00ed ciz\u00ed pov\u011bst&#8221;. Zde se term\u00edn &#8220;skute\u010dnost&#8221; nevztahuje na pravdu, ale na konkr\u00e9tn\u00ed z\u00e1le\u017eitosti. Jin\u00fdmi slovy, pokud se d\u00e1 prok\u00e1zat, \u017ee jste sn\u00ed\u017eili soci\u00e1ln\u00ed hodnocen\u00ed jin\u00e9 osoby t\u00edm, \u017ee jste p\u0159edlo\u017eili konkr\u00e9tn\u00ed z\u00e1le\u017eitost, m\u016f\u017ee b\u00fdt pomluva potvrzena.<\/p>\n\n\n\n<p>Nav\u00edc, tato &#8220;skute\u010dnost&#8221; mus\u00ed b\u00fdt nepravdiv\u00e1. Nap\u0159\u00edklad, p\u0159edstavte si, \u017ee n\u011bkdo napsal: &#8220;Tato firma je \u010dern\u00e1 firma, kter\u00e1 nut\u00ed sv\u00e9 zam\u011bstnance k p\u0159es\u010das\u016fm&#8221;. Av\u0161ak, zda je firma \u010dern\u00e1 firma nebo ne, je diskutabiln\u00ed, proto\u017ee neexistuj\u00ed jasn\u00e9 krit\u00e9ria pro \u010dern\u00e9 firmy. V tomto p\u0159\u00edpad\u011b, i kdyby byla pravda, \u017ee firma nut\u00ed sv\u00e9 zam\u011bstnance k p\u0159es\u010das\u016fm, nemus\u00ed to b\u00fdt pova\u017eov\u00e1no za skute\u010dnost a pomluva nemus\u00ed b\u00fdt potvrzena.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/defamation\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/defamation[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_pozadat_o_odstraneni_recenzi_na_Yelpu_pomoci_predbezneho_opatreni\"><\/span>Jak po\u017e\u00e1dat o odstran\u011bn\u00ed recenz\u00ed na Yelpu pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/04\/shutterstock_1510324820-1024x664.jpg\" alt=\"\" class=\"wp-image-8768\" \/><figcaption class=\"wp-element-caption\">V p\u0159\u00edpad\u011b Yelpu je \u010dasto zbyte\u010dn\u00e9 identifikovat autora recenze, proto\u017ee je jasn\u00e9, kdo ji napsal.<br><\/figcaption><\/figure>\n\n\n\n<p>Kdy\u017e se \u0159ekne, \u017ee se obr\u00e1t\u00edme na soud, mnoz\u00ed si p\u0159edstav\u00ed pod\u00e1n\u00ed \u017ealoby. Av\u0161ak v p\u0159\u00edpad\u011b odstran\u011bn\u00ed recenz\u00ed, proces m\u016f\u017ee trvat dlouho, ne\u017e je vyd\u00e1n p\u0159\u00edkaz, a proto je pod\u00e1n\u00ed \u017ealoby m\u00e9n\u011b \u010dast\u00e9. V tomto p\u0159\u00edpad\u011b je b\u011b\u017en\u011bj\u0161\u00ed postupovat pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed, co\u017e je rychlej\u0161\u00ed proces ne\u017e soud. P\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed je postup, kter\u00fd umo\u017e\u0148uje dos\u00e1hnout po\u017eadovan\u00e9ho stavu p\u0159ed soudn\u00edm \u0159\u00edzen\u00edm. Obvykle trv\u00e1 1-2 m\u011bs\u00edce, ne\u017e je vyd\u00e1n p\u0159\u00edkaz k p\u0159edb\u011b\u017en\u00e9mu opat\u0159en\u00ed. I kdy\u017e je to jen do\u010dasn\u00fd p\u0159\u00edkaz, je vyd\u00e1n soudem, tak\u017ee str\u00e1nka pravd\u011bpodobn\u011b vyhov\u00ed po\u017eadavku na odstran\u011bn\u00ed. P\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed nezahrnuje soudn\u00ed \u0159\u00edzen\u00ed, ale st\u00e1le je t\u0159eba v\u00e9st pr\u00e1vn\u00ed diskusi. Mus\u00edte jasn\u011b uv\u00e9st, jak\u00e1 pr\u00e1vn\u00ed pr\u00e1va jsou poru\u0161ov\u00e1na a pro\u010d jsou poru\u0161ov\u00e1na. Tato argumentace m\u016f\u017ee b\u00fdt pro laiky obt\u00ed\u017en\u00e1, proto doporu\u010dujeme po\u017e\u00e1dat o pomoc pr\u00e1vn\u00edka, kter\u00fd je zku\u0161en\u00fd v \u0159e\u0161en\u00ed pomluv na internetu.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/provisional-disposition\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/provisional-disposition[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_identifikovat_autora_recenze_na_Yelpu_pomoci_predbezneho_opatreni\"><\/span>Jak identifikovat autora recenze na Yelpu pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>P\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed umo\u017e\u0148uje nejen po\u017eadovat odstran\u011bn\u00ed, ale tak\u00e9 identifikovat autora p\u0159\u00edsp\u011bvku. Nicm\u00e9n\u011b, v p\u0159\u00edpad\u011b Yelpu, na rozd\u00edl od mnoha jin\u00fdch recenzn\u00edch str\u00e1nek, je mo\u017en\u00e9 zjistit, kdo recenzi napsal. Z tohoto d\u016fvodu je proces identifikace autora v\u011bt\u0161inou nepot\u0159ebn\u00fd. Pro jistotu vysv\u011btl\u00edme postup identifikace autora pomoc\u00ed p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed. Nejprve po\u017e\u00e1d\u00e1te str\u00e1nku o zve\u0159ejn\u011bn\u00ed IP adresy autora. Pokud je va\u0161e \u017e\u00e1dost schv\u00e1lena a z\u00edsk\u00e1te IP adresu, pot\u00e9 se obr\u00e1t\u00edte na poskytovatele internetov\u00e9ho p\u0159ipojen\u00ed, kter\u00fd poskytl prost\u0159ed\u00ed pro p\u0159\u00edsp\u011bvek, a po\u017e\u00e1d\u00e1te o zve\u0159ejn\u011bn\u00ed osobn\u00edch \u00fadaj\u016f autora. Jin\u00fdmi slovy, je nutn\u00e9 prov\u00e9st dvoustup\u0148ov\u00fd proces. I kdy\u017e se to m\u016f\u017ee zd\u00e1t obt\u00ed\u017en\u00e9, pokud chcete po\u017eadovat n\u00e1hradu \u0161kody, identifikace autora je nezbytn\u00fdm krokem.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Shrnuti\"><\/span>Shrnut\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Vysv\u011btlili jsme, jak se vypo\u0159\u00e1dat s pomluvami a \u0161kodou na pov\u011bsti zp\u016fsobenou recenzemi na Yelpu. Na Yelpu je povoleno zve\u0159ej\u0148ovat i negativn\u00ed obsah, tak\u017ee riziko pomlouvac\u00edch recenz\u00ed je vysok\u00e9. Nejprve vyu\u017eijte kontaktn\u00ed formul\u00e1\u0159 na webu a po\u017e\u00e1dejte o odstran\u011bn\u00ed. Pokud v\u00e1m web nepom\u016f\u017ee, tvr\u010fte po\u0161kozen\u00ed va\u0161\u00ed cti a zahajte proces odstran\u011bn\u00ed nebo identifikace autora p\u0159\u00edsp\u011bvku. Proto\u017ee je vy\u017eadov\u00e1no pr\u00e1vn\u00ed tvrzen\u00ed, doporu\u010dujeme se obr\u00e1tit na pr\u00e1vn\u00edka, kter\u00fd je zku\u0161en\u00fd v \u0159e\u0161en\u00ed pomluv na internetu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yelp (\u30a4\u30a7\u30eb\u30d7) je glob\u00e1ln\u00ed platforma pro recenze. V zemi sv\u00e9ho p\u016fvodu, Spojen\u00fdch st\u00e1tech, se stala n\u00e1rodn\u00edm n\u00e1strojem pou\u017e\u00edvan\u00fdm mnoha lidmi. Tak\u00e9 v Japonsku se za\u010dala rozv\u00edjet slu\u017eba, kter\u00e1 je d\u00edky sv\u00e9  [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":63451,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[21,41],"acf":[],"_links":{"self":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61404"}],"collection":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/comments?post=61404"}],"version-history":[{"count":2,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61404\/revisions"}],"predecessor-version":[{"id":63452,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61404\/revisions\/63452"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media\/63451"}],"wp:attachment":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media?parent=61404"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/categories?post=61404"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/tags?post=61404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}