{"id":61492,"date":"2023-12-08T20:25:35","date_gmt":"2023-12-08T11:25:35","guid":{"rendered":"https:\/\/monolith.law\/cs\/?p=61492"},"modified":"2024-03-27T18:11:32","modified_gmt":"2024-03-27T09:11:32","slug":"amazon-review-evaluation-delete-2","status":"publish","type":"post","link":"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2","title":{"rendered":"Jak odstranit nespravedliv\u00e9 hodnocen\u00ed z recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu"},"content":{"rendered":"\n<p>Na Amazonu existuje n\u011bco, co se naz\u00fdv\u00e1 hodnocen\u00ed z\u00e1kazn\u00edk\u016f, kde m\u016f\u017eete zve\u0159ejnit a prohl\u00e9dnout si n\u00e1zory lid\u00ed, kte\u0159\u00ed dan\u00fd produkt skute\u010dn\u011b vyzkou\u0161eli. N\u011bkte\u0159\u00ed lid\u00e9 pou\u017e\u00edvaj\u00ed obsah t\u011bchto hodnocen\u00ed jako rozhodovac\u00ed krit\u00e9rium p\u0159i n\u00e1kupu produktu, zat\u00edmco jin\u00ed mohou vyhled\u00e1vat hodnocen\u00ed produkt\u016f nebo slu\u017eeb, kter\u00e9 ji\u017e vlastn\u00ed, nap\u0159\u00edklad knih, kter\u00e9 \u010detli, nebo film\u016f, kter\u00e9 vid\u011bli.<\/p>\n\n\n\n<p>A\u010dkoli hodnocen\u00ed z\u00e1kazn\u00edk\u016f nepochybn\u011b poskytuj\u00ed u\u017eite\u010dn\u00e9 informace, m\u016f\u017ee se st\u00e1t, \u017ee jsou n\u011bkter\u00e1 z nich nespravedliv\u011b hodnocena. V tomto \u010dl\u00e1nku vysv\u011btl\u00edme, jak m\u016f\u017eete odstranit nespravedliv\u00e9 hodnocen\u00ed z\u00e1kazn\u00edk\u016f na Amazonu.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_53 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Prehled_recenzi_zakazniku_na_Amazonu\" title=\"P\u0159ehled recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu\">P\u0159ehled recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Pozadavky_na_odstraneni_recenzi_zakazniku_na_Amazonu\" title=\"Po\u017eadavky na odstran\u011bn\u00ed recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu\">Po\u017eadavky na odstran\u011bn\u00ed recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Komunitni_pravidla_Amazonu\" title=\"Komunitn\u00ed pravidla Amazonu\">Komunitn\u00ed pravidla Amazonu<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Respektovani_nazoru_ostatnich\" title=\"Respektov\u00e1n\u00ed n\u00e1zor\u016f ostatn\u00edch\">Respektov\u00e1n\u00ed n\u00e1zor\u016f ostatn\u00edch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Promocni_a_reklamni_aktivity\" title=\"Promo\u010dn\u00ed a reklamn\u00ed aktivity\">Promo\u010dn\u00ed a reklamn\u00ed aktivity<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Prispevky_porusujici_prava\" title=\"P\u0159\u00edsp\u011bvky poru\u0161uj\u00edc\u00ed pr\u00e1va\">P\u0159\u00edsp\u011bvky poru\u0161uj\u00edc\u00ed pr\u00e1va<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Pravidla_pro_recenze_zakazniku\" title=\"Pravidla pro recenze z\u00e1kazn\u00edk\u016f\">Pravidla pro recenze z\u00e1kazn\u00edk\u016f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Jak_odstranit_nespravedlive_hodnoceni_z_recenzi_zakazniku_na_Amazonu\" title=\"Jak odstranit nespravedliv\u00e9 hodnocen\u00ed z recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu\">Jak odstranit nespravedliv\u00e9 hodnocen\u00ed z recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Podani_zadosti_o_odstraneni_na_zaklade_nezakonnosti\" title=\"Pod\u00e1n\u00ed \u017e\u00e1dosti o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti\">Pod\u00e1n\u00ed \u017e\u00e1dosti o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Zadost_o_odstraneni_na_zaklade_nezakonnosti_se_provadi_prostrednictvim_predbezneho_opatreni\" title=\"\u017d\u00e1dost o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti se prov\u00e1d\u00ed prost\u0159ednictv\u00edm p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed\">\u017d\u00e1dost o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti se prov\u00e1d\u00ed prost\u0159ednictv\u00edm p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Je_mozne_identifikovat_autora_recenze_zakaznika\" title=\"Je mo\u017en\u00e9 identifikovat autora recenze z\u00e1kazn\u00edka\">Je mo\u017en\u00e9 identifikovat autora recenze z\u00e1kazn\u00edka<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/monolith.law\/cs\/internet\/amazon-review-evaluation-delete-2\/#Shrnuti\" title=\"Shrnut\u00ed\">Shrnut\u00ed<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Prehled_recenzi_zakazniku_na_Amazonu\"><\/span>P\u0159ehled recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Amazon je internetov\u00fd obchod, kter\u00fd vznikl v USA a je provozov\u00e1n spole\u010dnost\u00ed Amazon.com. Jm\u00e9no je odvozeno od nejv\u011bt\u0161\u00ed \u0159eky na sv\u011bt\u011b, Amazonky, a podle toho tak\u00e9 nab\u00edz\u00ed obrovsk\u00e9 mno\u017estv\u00ed zbo\u017e\u00ed. Mezi v\u00edce ne\u017e 200 miliony polo\u017eek pat\u0159\u00ed knihy, hudba, elektronika, oble\u010den\u00ed, d\u011btsk\u00e9 pot\u0159eby, potraviny a mnoho dal\u0161\u00edho. Amazon je tak\u00e9 zn\u00e1m\u00fd jako p\u016fvodn\u00ed knihkupectv\u00ed a poskytuje n\u00e1stroje pro nab\u00eddku elektronick\u00fdch knih (za poplatek i zdarma).<\/p>\n\n\n\n<p>Mezi internetov\u00fdmi obchody je tak\u00e9 zn\u00e1m\u00fd konkurent Rakuten, ale velk\u00fd rozd\u00edl mezi Rakutenem a Amazonem spo\u010d\u00edv\u00e1 v tom, zda dr\u017e\u00ed skladov\u00e9 z\u00e1soby. Amazon nakupuje zbo\u017e\u00ed od obchod\u016f, kter\u00e9 se u n\u011bj prezentuj\u00ed, a spravuje je jako skladov\u00e9 z\u00e1soby. Na druhou stranu, Rakuten neskladuje zbo\u017e\u00ed, ale poskytuje pouze prostor pro jeho nab\u00eddku. Amazon tak\u00e9 zah\u00e1jil slu\u017ebu Merchant@amazon.co.jp, kter\u00e1 umo\u017e\u0148uje i b\u011b\u017en\u00fdm podnikatel\u016fm nab\u00edzet sv\u00e9 zbo\u017e\u00ed, co\u017e vede k dal\u0161\u00edmu n\u00e1r\u016fstu po\u010dtu polo\u017eek.<\/p>\n\n\n\n<p>P\u0159i v\u00fdb\u011bru a rozhodov\u00e1n\u00ed o n\u00e1kupu na Amazonu budou m\u00edt velk\u00fd vliv mno\u017estv\u00ed a obsah recenz\u00ed z\u00e1kazn\u00edk\u016f. V internetov\u00e9m obchod\u011b nem\u016f\u017eete zbo\u017e\u00ed vz\u00edt do ruky nebo ho vyzkou\u0161et, tak\u017ee fotografie a hodnocen\u00ed z\u00e1kazn\u00edk\u016f na str\u00e1nce produktu p\u0159\u00edmo ovliv\u0148uj\u00ed n\u00e1kupn\u00ed chov\u00e1n\u00ed.<\/p>\n\n\n\n<p>Ale abych byl up\u0159\u00edmn\u00fd, obsah recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu nelze pova\u017eovat za d\u016fv\u011bryhodn\u00fd. D\u016fvodem je, \u017ee Amazon neprov\u00e1d\u00ed p\u0159edb\u011b\u017enou kontrolu obsahu recenz\u00ed z\u00e1kazn\u00edk\u016f. To je nevyhnuteln\u00e9, pokud vezmeme v \u00favahu obrovsk\u00e9 mno\u017estv\u00ed zbo\u017e\u00ed.<\/p>\n\n\n\n<p>Mezi recenzenty jsou i ti, kte\u0159\u00ed d\u00e1vaj\u00ed n\u00edzk\u00e9 hodnocen\u00ed nebo kritizuj\u00ed v\u011bci, kter\u00e9 nemaj\u00ed nic spole\u010dn\u00e9ho s produktem, kv\u016fli osobn\u00ed z\u00e1\u0161ti v\u016f\u010di prodejci nebo spole\u010dnosti. N\u011bkte\u0159\u00ed lid\u00e9 se tak\u00e9 stresuj\u00ed t\u00edm, \u017ee d\u00e1vaj\u00ed \u0161patn\u00e9 hodnocen\u00ed, i kdy\u017e produkt skute\u010dn\u011b nepou\u017e\u00edvaj\u00ed.<\/p>\n\n\n\n<p>Vzhledem k tomu, \u017ee obsah recenz\u00ed z\u00e1kazn\u00edk\u016f m\u00e1 velk\u00fd vliv na n\u00e1kupn\u00ed chov\u00e1n\u00ed, je t\u011b\u017ek\u00e9 ignorovat negativn\u00ed p\u0159\u00edsp\u011bvky o produktech. Pokud dojde k re\u00e1ln\u00fdm \u0161kod\u00e1m, jako je pokles prodeje, m\u011blo by se zv\u00e1\u017eit jejich odstran\u011bn\u00ed.<\/p>\n\n\n\n<p>Jak bylo uvedeno v\u00fd\u0161e, Amazon je slu\u017eba provozovan\u00e1 americkou spole\u010dnost\u00ed. Proto, kdy\u017e se v Japonsku pod\u00e1v\u00e1 \u017ealoba proti u\u017eivateli, kter\u00fd je pova\u017eov\u00e1n za Japonce, st\u00e1v\u00e1 se to soudn\u00edm \u0159\u00edzen\u00edm proti zahrani\u010dn\u00ed spole\u010dnosti, co\u017e vy\u017eaduje anglick\u00fd p\u0159eklad dokument\u016f a n\u011bkter\u00fdch d\u016fkaz\u016f. Nav\u00edc je nutn\u00e9 z\u00edskat registraci americk\u00e9 spole\u010dnosti.<\/p>\n\n\n\n<p>Je dobr\u00e9 v\u011bd\u011bt, \u017ee jen tyto postupy mohou zv\u00fd\u0161it n\u00e1klady o p\u0159ibli\u017en\u011b 200 000 jen\u016f.<\/p>\n\n\n\n<p>Pokud chcete v\u011bd\u011bt v\u00edce o \u0161kod\u00e1ch na pov\u011bsti zp\u016fsoben\u00fdch recenzemi z\u00e1kazn\u00edk\u016f na Amazonu, pod\u00edvejte se na tento \u010dl\u00e1nek.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/amazon-customers-reviews\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/amazon-customers-reviews[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pozadavky_na_odstraneni_recenzi_zakazniku_na_Amazonu\"><\/span>Po\u017eadavky na odstran\u011bn\u00ed recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pro odstran\u011bn\u00ed recenze z\u00e1kazn\u00edk\u016f na Amazonu je t\u0159eba prok\u00e1zat, \u017ee do\u0161lo k poru\u0161en\u00ed pravidel. Vysv\u011btl\u00edme, v jak\u00fdch p\u0159\u00edpadech m\u016f\u017ee doj\u00edt k poru\u0161en\u00ed pravidel, a to na z\u00e1klad\u011b obsahu komunitn\u00edch pravidel Amazonu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Komunitni_pravidla_Amazonu\"><\/span>Komunitn\u00ed pravidla Amazonu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>P\u0159i vyu\u017e\u00edv\u00e1n\u00ed recenz\u00ed z\u00e1kazn\u00edk\u016f, v\u010detn\u011b jejich prohl\u00ed\u017een\u00ed, je t\u0159eba dodr\u017eovat komunitn\u00ed pravidla Amazonu. Pokud dojde k poru\u0161en\u00ed t\u011bchto pravidel, m\u016f\u017ee b\u00fdt p\u0159\u00edsp\u011bvek odstran\u011bn spr\u00e1vcem.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Respektovani_nazoru_ostatnich\"><\/span>Respektov\u00e1n\u00ed n\u00e1zor\u016f ostatn\u00edch<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Amazon respektuje r\u016fznorodost n\u00e1zor\u016f a nesouhlas s tvrzen\u00edmi ostatn\u00edch p\u0159isp\u011bvatel\u016f nen\u00ed pova\u017eov\u00e1n za poru\u0161en\u00ed pravidel. Nicm\u00e9n\u011b, z hlediska respektov\u00e1n\u00ed r\u016fznorodosti n\u00e1zor\u016f jsou n\u00e1sleduj\u00edc\u00ed \u010dinnosti zak\u00e1z\u00e1ny:<\/p>\n\n\n\n<ul>\n<li>P\u0159\u00edsp\u011bvky obsahuj\u00edc\u00ed pomluvy, ur\u00e1\u017eky, obt\u011b\u017eov\u00e1n\u00ed, v\u00fdhr\u016f\u017eky, podn\u011bcov\u00e1n\u00ed, obsc\u00e9nnost, ne\u0159est, nebo nemravn\u00fd obsah<\/li>\n\n\n\n<li>P\u0159\u00edsp\u011bvky, kter\u00e9 poru\u0161uj\u00ed soukrom\u00ed ostatn\u00edch z\u00e1kazn\u00edk\u016f (nap\u0159\u00edklad telefonn\u00ed \u010d\u00edsla, e-mailov\u00e9 adresy, adresy atd.)<\/li>\n\n\n\n<li>P\u0159edst\u00edr\u00e1n\u00ed, \u017ee jste n\u011bkdo jin\u00fd ne\u017e vy nebo organizace<\/li>\n\n\n\n<li>Ma\u017een\u00ed p\u0159\u00edsp\u011bvk\u016f ostatn\u00edch z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>\u00da\u010dast na pomluv\u00e1ch nebo \u00fatoc\u00edch na ostatn\u00ed<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Promocni_a_reklamni_aktivity\"><\/span>Promo\u010dn\u00ed a reklamn\u00ed aktivity<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Z hlediska zachov\u00e1n\u00ed spravedlnosti v komunit\u011b je zak\u00e1z\u00e1na reklama a promo\u010dn\u00ed aktivity pro konkr\u00e9tn\u00ed produkty. Nap\u0159\u00edklad n\u00e1sleduj\u00edc\u00ed p\u0159\u00edsp\u011bvky jsou zak\u00e1z\u00e1ny:<\/p>\n\n\n\n<ul>\n<li>P\u0159\u00edsp\u011bvky t\u00fdkaj\u00edc\u00ed se produkt\u016f nebo slu\u017eeb v\u00e1s nebo va\u0161ich bl\u00edzk\u00fdch (p\u0159\u00edbuzn\u00fdch, p\u0159\u00e1tel, koleg\u016f)<\/li>\n\n\n\n<li>P\u0159\u00edsp\u011bvky t\u00fdkaj\u00edc\u00ed se produkt\u016f nebo slu\u017eeb va\u0161ich konkurent\u016f<\/li>\n\n\n\n<li>Aktivity, kdy p\u0159ij\u00edm\u00e1te \u017e\u00e1dosti od ostatn\u00edch lid\u00ed za \u00faplatu, \u017e\u00e1d\u00e1te o p\u0159\u00edsp\u011bvky za \u00faplatu, nebo po\u017eadujete \u00faplatu za p\u0159\u00edsp\u011bvky<\/li>\n\n\n\n<li>Reklama nebo nab\u00eddky<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Prispevky_porusujici_prava\"><\/span>P\u0159\u00edsp\u011bvky poru\u0161uj\u00edc\u00ed pr\u00e1va<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Zak\u00e1z\u00e1ny jsou tak\u00e9 p\u0159\u00edsp\u011bvky, kter\u00e9 poru\u0161uj\u00ed du\u0161evn\u00ed vlastnictv\u00ed nebo vlastnick\u00e1 pr\u00e1va. Nap\u0159\u00edklad, pokud zkop\u00edrujete recenzi z osobn\u00edho blogu a p\u0159\u00edmo ji zve\u0159ejn\u00edte jako sv\u016fj n\u00e1zor, je velmi pravd\u011bpodobn\u00e9, \u017ee dojde k poru\u0161en\u00ed autorsk\u00fdch pr\u00e1v.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pravidla_pro_recenze_zakazniku\"><\/span>Pravidla pro recenze z\u00e1kazn\u00edk\u016f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Krom\u011b v\u00fd\u0161e uveden\u00e9ho existuj\u00ed tak\u00e9 specifick\u00e1 pravidla pro recenze z\u00e1kazn\u00edk\u016f, jak je uvedeno n\u00ed\u017ee:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u30fbPokud je recenze odstran\u011bna nebo odm\u00edtnuta kv\u016fli poru\u0161en\u00ed pravidel, nap\u0159\u00edklad kv\u016fli komer\u010dn\u00edm \u00fa\u010del\u016fm, nelze ji znovu odeslat, i kdy\u017e byl obsah upraven.<\/p>\n\n\n\n<p>\u30fbV recenzi m\u016f\u017eete uv\u00e9st pouze URL nebo odkaz na produkt prod\u00e1van\u00fd na Amazonu.<\/p>\n\n\n\n<p>\u30fbJe zak\u00e1z\u00e1no, aby \u010dlenov\u00e9 stejn\u00e9 dom\u00e1cnosti opakovan\u011b recenzovali stejn\u00fd produkt.<\/p>\n\n\n\n<p>\u30fbPokud naraz\u00edme na neobvykl\u00e9 recenze, m\u016f\u017eeme omezit mo\u017enost p\u0159isp\u00edvat recenzemi k dan\u00e9mu produktu, aby byl zachov\u00e1n nejlep\u0161\u00ed n\u00e1kupn\u00ed z\u00e1\u017eitek.<\/p>\n<cite><a href=\"https:\/\/www.amazon.co.jp\/gp\/help\/customer\/display.html\/?nodeId=201929730\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.amazon.co.jp\/gp\/help\/customer\/display.html\/?nodeId=201929730<\/a> <\/cite><\/blockquote>\n\n\n\n<p>Pokud byla va\u0161e recenze jednou odstran\u011bna kv\u016fli poru\u0161en\u00ed pravidel, ji\u017e nebude mo\u017en\u00e9 k dan\u00e9mu produktu p\u0159idat dal\u0161\u00ed recenzi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_odstranit_nespravedlive_hodnoceni_z_recenzi_zakazniku_na_Amazonu\"><\/span>Jak odstranit nespravedliv\u00e9 hodnocen\u00ed z recenz\u00ed z\u00e1kazn\u00edk\u016f na Amazonu<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/06\/3-1-1024x635.jpg\" alt=\"\" class=\"wp-image-10488\" \/><\/figure>\n\n\n\n<p>Recenze, kter\u00e9 poru\u0161uj\u00ed v\u00fd\u0161e uveden\u00e9 komunitn\u00ed sm\u011brnice, mohou b\u00fdt odstran\u011bny, pokud nahl\u00e1s\u00edte jejich poru\u0161en\u00ed. Ka\u017ed\u00fd p\u0159\u00edsp\u011bvek m\u00e1 odkaz pro nahl\u00e1\u0161en\u00ed poru\u0161en\u00ed, tak\u017ee klikn\u011bte na tento odkaz, zadejte d\u016fvod a ode\u0161lete. (Pro nahl\u00e1\u0161en\u00ed poru\u0161en\u00ed je nutn\u00e9 se p\u0159ihl\u00e1sit do sv\u00e9ho \u00fa\u010dtu na Amazonu)<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2020\/06\/1.png\" alt=\"\" class=\"wp-image-10484\" \/><\/figure>\n\n\n\n<p>Pokud nen\u00ed odkaz pro nahl\u00e1\u0161en\u00ed poru\u0161en\u00ed k dispozici, po\u0161lete e-mail na &#8216;community-help@amazon.co.jp&#8217;. Popi\u0161te, kter\u00fd p\u0159\u00edsp\u011bvek podle v\u00e1s poru\u0161uje pravidla, a uve\u010fte tak\u00e9 d\u016fvod poru\u0161en\u00ed. T\u00edmto zp\u016fsobem m\u016f\u017eete nahl\u00e1sit poru\u0161en\u00ed.<\/p>\n\n\n\n<p>Mimochodem, odstran\u011bn\u00ed hodnocen\u00ed prodejce se prov\u00e1d\u00ed jin\u00fdm zp\u016fsobem. Metoda odstran\u011bn\u00ed, kterou jsme p\u0159edstavili, se t\u00fdk\u00e1 pouze odstran\u011bn\u00ed recenz\u00ed z\u00e1kazn\u00edk\u016f, tak\u017ee bu\u010fte opatrn\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Podani_zadosti_o_odstraneni_na_zaklade_nezakonnosti\"><\/span>Pod\u00e1n\u00ed \u017e\u00e1dosti o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>P\u0159i prohl\u00ed\u017een\u00ed internetu se \u010dasto setk\u00e1v\u00e1me s tvrzen\u00edm, \u017ee odstran\u011bn\u00ed recenze z\u00e1kazn\u00edka na Amazonu je obt\u00ed\u017en\u00e9. Pokud se v\u00e1m nepoda\u0159ilo po\u017e\u00e1dat o odstran\u011bn\u00ed z webu, zva\u017ete pod\u00e1n\u00ed \u017e\u00e1dosti o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti jako dal\u0161\u00ed krok. Odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti znamen\u00e1 tvrzen\u00ed, \u017ee recenze z\u00e1kazn\u00edka poru\u0161uje z\u00e1kon, a po\u017e\u00e1d\u00e1n\u00ed soudu, aby vydal p\u0159\u00edkaz k odstran\u011bn\u00ed webu.<\/p>\n\n\n\n<p>P\u0159i tvrzen\u00ed nez\u00e1konnosti v online recenz\u00edch se \u010dasto uplat\u0148uje n\u00e1rok na pomluvu. Podm\u00ednky pro pomluvu jsou &#8220;ve\u0159ejn\u00e9 p\u0159edlo\u017een\u00ed skute\u010dnost\u00ed a jedn\u00e1n\u00ed, kter\u00e9 sni\u017euje soci\u00e1ln\u00ed hodnocen\u00ed jednotlivc\u016f nebo organizac\u00ed&#8221;. Nap\u0159\u00edklad, pokud je v recenzi kosmetick\u00e9ho v\u00fdrobku naps\u00e1no, \u017ee &#8220;tento produkt obsahuje l\u00e1tky \u0161kodliv\u00e9 pro lidsk\u00e9 t\u011blo&#8221;. Pokud je tato informace bezd\u016fvodn\u00e1, je pravd\u011bpodobn\u00e9, \u017ee bude pova\u017eov\u00e1na za pomluvu, proto\u017ee reputace spole\u010dnosti, kter\u00e1 je zn\u00e1ma jako prodejce \u0161kodliv\u00fdch l\u00e1tek pro lidsk\u00e9 t\u011blo, nepochybn\u011b klesne.<\/p>\n\n\n\n<p>Av\u0161ak, pokud je tato informace pravdiv\u00e1 (tj. kosmetick\u00fd v\u00fdrobek skute\u010dn\u011b obsahuje \u0161kodliv\u00e9 l\u00e1tky), je pravd\u011bpodobn\u00e9, \u017ee se vyhnete pomluv\u011b, proto\u017ee tento p\u0159\u00edsp\u011bvek m\u00e1 ve\u0159ejn\u00fd z\u00e1jem. Bez ohledu na to, jak moc recenze sni\u017euje soci\u00e1ln\u00ed hodnocen\u00ed, nem\u016f\u017ee b\u00fdt trest\u00e1na, pokud slou\u017e\u00ed ve\u0159ejn\u00e9mu z\u00e1jmu t\u00edm, \u017ee to oznamuje.<\/p>\n\n\n\n<p>Je tak\u00e9 mo\u017en\u00e9 tvrdit nez\u00e1konnost, pokud jsou v recenzi uvedeny osobn\u00ed \u00fadaje, jako je telefonn\u00ed \u010d\u00edslo nebo adresa, na z\u00e1klad\u011b poru\u0161en\u00ed soukrom\u00ed. Nicm\u00e9n\u011b, poru\u0161en\u00ed soukrom\u00ed je tak\u00e9 zak\u00e1z\u00e1no v komunitn\u00edch sm\u011brnic\u00edch Amazonu. Bez ohledu na to, jak n\u00edzk\u00e1 je pravd\u011bpodobnost odstran\u011bn\u00ed, pokud jsou osobn\u00ed \u00fadaje spr\u00e1vn\u011b uvedeny, web by m\u011bl reagovat na odstran\u011bn\u00ed.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/defamation\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/defamation[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zadost_o_odstraneni_na_zaklade_nezakonnosti_se_provadi_prostrednictvim_predbezneho_opatreni\"><\/span>\u017d\u00e1dost o odstran\u011bn\u00ed na z\u00e1klad\u011b nez\u00e1konnosti se prov\u00e1d\u00ed prost\u0159ednictv\u00edm p\u0159edb\u011b\u017en\u00e9ho opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pokud chcete podat \u017e\u00e1dost o odstran\u011bn\u00ed z\u00e1kaznick\u00e9 recenze na z\u00e1klad\u011b tvrzen\u00ed o nez\u00e1konnosti, p\u0159edstav\u00edme v\u00e1m, jak\u00fd postup je t\u0159eba podniknout. Jedn\u00e1 se o postup prost\u0159ednictv\u00edm soudu, ale v tomto p\u0159\u00edpad\u011b se nejedn\u00e1 o soudn\u00ed \u0159\u00edzen\u00ed, ale o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed.<\/p>\n\n\n\n<p>P\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed znamen\u00e1 dosa\u017een\u00ed po\u017eadovan\u00e9ho stavu p\u0159edt\u00edm, ne\u017e se v soudn\u00edm \u0159\u00edzen\u00ed provede podstatn\u00e9 zkoum\u00e1n\u00ed. P\u0159edb\u011b\u017en\u00fd p\u0159\u00edkaz k odstran\u011bn\u00ed recenze je vyd\u00e1n p\u0159ed soudem. I kdy\u017e se jedn\u00e1 o p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed, je to form\u00e1ln\u00ed p\u0159\u00edkaz od soudu, tak\u017ee strana webu pravd\u011bpodobn\u011b vyhov\u00ed po\u017eadavku na odstran\u011bn\u00ed. Postup vy\u017eaduje pr\u016fm\u011brn\u011b 1 a\u017e 2 m\u011bs\u00edce, co\u017e je rychlej\u0161\u00ed ne\u017e soudn\u00ed \u0159\u00edzen\u00ed, a proto je to metoda \u010dasto pou\u017e\u00edvan\u00e1 p\u0159i odstra\u0148ov\u00e1n\u00ed recenz\u00ed na internetu.<\/p>\n\n\n\n<p>Av\u0161ak, aby bylo p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed uzn\u00e1no, je nutn\u00e9, aby bylo uzn\u00e1no, \u017ee tato recenze je nez\u00e1konn\u00e1. Je t\u0159eba pr\u00e1vn\u00ed diskuse o tom, jak\u00e1 pr\u00e1va jsou poru\u0161ov\u00e1na a na jak\u00fdch skute\u010dnostech lze tvrdit, \u017ee do\u0161lo k poru\u0161en\u00ed. Tyto argumenty jsou pro laiky t\u011b\u017ek\u00e9, tak\u017ee byste m\u011bli po\u017e\u00e1dat o pomoc pr\u00e1vn\u00edho profesion\u00e1la, advok\u00e1ta. Na\u0161e kancel\u00e1\u0159 m\u00e1 advok\u00e1ty, kte\u0159\u00ed jsou odborn\u00edky na internetov\u00e9 pomluvy, tak\u017ee pokud m\u00e1te probl\u00e9my s nespravedliv\u00fdmi hodnocen\u00edmi z\u00e1kaznick\u00fdch recenz\u00ed, budeme r\u00e1di, kdy\u017e se na n\u00e1s obr\u00e1t\u00edte.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/provisional-disposition\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/provisional-disposition[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Je_mozne_identifikovat_autora_recenze_zakaznika\"><\/span>Je mo\u017en\u00e9 identifikovat autora recenze z\u00e1kazn\u00edka<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>V p\u0159edb\u011b\u017en\u00e9m opat\u0159en\u00ed je mo\u017en\u00e9 nejen odstranit, ale tak\u00e9 identifikovat autora nespr\u00e1vn\u00e9ho p\u0159\u00edsp\u011bvku. Obvykle, kdy\u017e se sna\u017e\u00edme identifikovat autora anonymn\u00edho p\u0159\u00edsp\u011bvku, nejprve provedeme p\u0159edb\u011b\u017en\u00e9 opat\u0159en\u00ed, kde po\u017eadujeme od provozovatele str\u00e1nky odhalen\u00ed IP adresy, a pot\u00e9 pod\u00e1me \u017ealobu na odhalen\u00ed informac\u00ed o odes\u00edlateli, jako je adresa a jm\u00e9no, poskytovateli, kter\u00fd byl identifikov\u00e1n z IP adresy.<\/p>\n\n\n\n<p>Av\u0161ak, Amazon m\u00e1 svou specifi\u010dnost jako e-shop, proto\u017ee nejen\u017ee uchov\u00e1v\u00e1 IP adresy, ale tak\u00e9 uchov\u00e1v\u00e1 informace o u\u017eivatel\u00edch (jm\u00e9no, adresa, e-mailov\u00e1 adresa) jako informace o \u00fa\u010dtu. To znamen\u00e1, \u017ee je mo\u017en\u00e9 po\u017e\u00e1dat p\u0159\u00edmo str\u00e1nku o odhalen\u00ed adresy a jm\u00e9na, ani\u017e by bylo nutn\u00e9 po\u017eadovat odhalen\u00ed IP adresy.<\/p>\n\n\n\n<p>\u017d\u00e1dost o odhalen\u00ed jm\u00e9na a adresy vy\u017eaduje soudn\u00ed \u0159\u00edzen\u00ed. Tyto informace jsou d\u016fle\u017eit\u00e9 osobn\u00ed \u00fadaje, a proto je tak\u00e9 nutn\u00e9 respektovat po\u017eadavky na ochranu soukrom\u00ed autora. Je vy\u017eadov\u00e1na opatrn\u011bj\u0161\u00ed diskuse, a proto je nutn\u00e9 to d\u016fkladn\u011b projednat u soudu.<\/p>\n\n\n\n<p><a href=\"https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/monolith.law\/reputation\/disclosure-of-the-senders-information[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Shrnuti\"><\/span>Shrnut\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>P\u0159edstavili jsme zp\u016fsob, jak odstranit nespravedliv\u00e9 p\u0159\u00edsp\u011bvky v recenz\u00edch z\u00e1kazn\u00edk\u016f na Amazonu. Pokud dok\u00e1\u017eete, \u017ee do\u0161lo k poru\u0161en\u00ed pravidel komunity Amazonu, m\u016f\u017eete po\u017e\u00e1dat str\u00e1nku o odstran\u011bn\u00ed recenze. Za\u010dn\u011bte t\u00edm, \u017ee vyu\u017eijete mo\u017enost &#8220;Nahl\u00e1sit poru\u0161en\u00ed&#8221; u ka\u017ed\u00e9ho p\u0159\u00edsp\u011bvku a pod\u00e1te \u017e\u00e1dost o odstran\u011bn\u00ed.<\/p>\n\n\n\n<p>Pokud se v\u00e1m neda\u0159\u00ed, a pokud je dan\u00fd p\u0159\u00edsp\u011bvek nez\u00e1konn\u00fd, je tak\u00e9 mo\u017en\u00e9 z\u00edskat p\u0159\u00edkaz k jeho odstran\u011bn\u00ed prost\u0159ednictv\u00edm soudu. V tomto p\u0159\u00edpad\u011b je v\u0161ak nutn\u00e9, abyste tvrdili a dok\u00e1zali, \u017ee do\u0161lo k poru\u0161en\u00ed z\u00e1kona, proto\u017ee se jedn\u00e1 o proces prost\u0159ednictv\u00edm soudu.<\/p>\n\n\n\n<p>Je t\u011b\u017ek\u00e9 tvrdit pr\u00e1vn\u00ed obsah bez pomoci odborn\u00edka na pr\u00e1vo. V na\u0161\u00ed kancel\u00e1\u0159i m\u00e1me pr\u00e1vn\u00edky, kte\u0159\u00ed jsou odborn\u00edky na internetov\u00e9 pomluvy, tak\u017ee n\u00e1s nev\u00e1hejte kontaktovat.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Na Amazonu existuje n\u011bco, co se naz\u00fdv\u00e1 hodnocen\u00ed z\u00e1kazn\u00edk\u016f, kde m\u016f\u017eete zve\u0159ejnit a prohl\u00e9dnout si n\u00e1zory lid\u00ed, kte\u0159\u00ed dan\u00fd produkt skute\u010dn\u011b vyzkou\u0161eli. N\u011bkte\u0159\u00ed lid\u00e9 pou\u017e\u00edvaj\u00ed obsah t\u011bchto hodnocen\u00ed jak [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":63563,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[21,41],"acf":[],"_links":{"self":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61492"}],"collection":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/comments?post=61492"}],"version-history":[{"count":2,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61492\/revisions"}],"predecessor-version":[{"id":63564,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/61492\/revisions\/63564"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media\/63563"}],"wp:attachment":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media?parent=61492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/categories?post=61492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/tags?post=61492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}