{"id":66014,"date":"2025-07-29T19:55:08","date_gmt":"2025-07-29T10:55:08","guid":{"rendered":"https:\/\/monolith.law\/cs\/?p=66014"},"modified":"2025-08-21T14:59:23","modified_gmt":"2025-08-21T05:59:23","slug":"customer-harassment-mandatory","status":"publish","type":"post","link":"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory","title":{"rendered":"Povinn\u00e1 opat\u0159en\u00ed proti \"kasuhara\" - Vysv\u011btlen\u00ed na\u0159\u00edzen\u00ed Tokia a nezbytn\u00fdch opat\u0159en\u00ed pro podniky"},"content":{"rendered":"\n<p>Probl\u00e9mem, kter\u00fd je st\u00e1le v\u00edce vn\u00edm\u00e1n, je tzv. &#8220;customer harassment&#8221; (z\u00e1kaznick\u00fd obt\u011b\u017eov\u00e1n\u00ed), kdy z\u00e1va\u017en\u00e9 st\u00ed\u017enosti z\u00e1kazn\u00edk\u016f po\u0161kozuj\u00ed pracovn\u00ed prost\u0159ed\u00ed zam\u011bstnanc\u016f. Dne 11. b\u0159ezna Reiwa 7 (2025) byl p\u0159edlo\u017een n\u00e1vrh z\u00e1kona, kter\u00fd m\u00e1 pos\u00edlit opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed, a trendem je, \u017ee opat\u0159en\u00ed proti tomuto jevu se stanou povinn\u00fdmi pro podniky. O\u010dek\u00e1v\u00e1 se, \u017ee podniky budou muset p\u0159ijmout vhodn\u011bj\u0161\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed.<\/p>\n\n\n\n<p>Av\u0161ak mnoho podnik\u016f m\u016f\u017ee c\u00edtit nejistotu ohledn\u011b toho, jak se vypo\u0159\u00e1dat s opat\u0159en\u00edmi proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed, kter\u00e9 jsou povinn\u00e9 podle na\u0159\u00edzen\u00ed a z\u00e1kon\u016f.<\/p>\n\n\n\n<p>V tomto \u010dl\u00e1nku proto vysv\u011btl\u00edme obsah na\u0159\u00edzen\u00ed Tokijsk\u00e9 prefektury, kter\u00e9 jako prvn\u00ed v cel\u00e9m Japonsku zak\u00e1zalo z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed, a spole\u010dn\u011b s t\u00edm p\u0159edstav\u00edme opat\u0159en\u00ed, kter\u00e1 by podniky m\u011bly p\u0159ijmout s ohledem na nadch\u00e1zej\u00edc\u00ed zm\u011bny v legislativ\u011b. Informace o opat\u0159en\u00edch proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v\u00e1m mohou slou\u017eit jako u\u017eite\u010dn\u00fd zdroj.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_53 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Jake_opatreni_by_mely_podniky_v_Japonsku_prijmout_proti_zakaznickemu_obtezovani\" title=\"Jak\u00e9 opat\u0159en\u00ed by m\u011bly podniky v Japonsku p\u0159ijmout proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed?\">Jak\u00e9 opat\u0159en\u00ed by m\u011bly podniky v Japonsku p\u0159ijmout proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Povinna_opatreni_proti_obtezovani_zakazniku\" title=\"Povinn\u00e1 opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f\">Povinn\u00e1 opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Tokio_zavadi_narizeni_proti_obtezovani_zakazniku\" title=\"Tokio zav\u00e1d\u00ed na\u0159\u00edzen\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f\">Tokio zav\u00e1d\u00ed na\u0159\u00edzen\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Prvni_celostatni_narizeni_proti_zakaznickemu_obtezovani_v_Japonsku\" title=\"Prvn\u00ed celost\u00e1tn\u00ed na\u0159\u00edzen\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku\">Prvn\u00ed celost\u00e1tn\u00ed na\u0159\u00edzen\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Zakaz_customer_harassment_v_Tokiu\" title=\"Z\u00e1kaz customer harassment v Tokiu\">Z\u00e1kaz customer harassment v Tokiu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Povinnosti_metropole_zakazniku_zamestnancu_a_podnikatelu_podle_japonskeho_prava\" title=\"Povinnosti metropole, z\u00e1kazn\u00edk\u016f, zam\u011bstnanc\u016f a podnikatel\u016f podle japonsk\u00e9ho pr\u00e1va\">Povinnosti metropole, z\u00e1kazn\u00edk\u016f, zam\u011bstnanc\u016f a podnikatel\u016f podle japonsk\u00e9ho pr\u00e1va<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Smernice_pro_prevenci_zakaznickeho_obtezovani_stanovene_Tokiem\" title=\"Sm\u011brnice pro prevenci z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed stanoven\u00e9 Tokiem\">Sm\u011brnice pro prevenci z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed stanoven\u00e9 Tokiem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Opatreni_pozadovana_od_podnikatelu_podle_japonskeho_prava\" title=\"Opat\u0159en\u00ed po\u017eadovan\u00e1 od podnikatel\u016f podle japonsk\u00e9ho pr\u00e1va\">Opat\u0159en\u00ed po\u017eadovan\u00e1 od podnikatel\u016f podle japonsk\u00e9ho pr\u00e1va<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Rizika_zanedbani_opatreni_proti_zakaznickemu_obtezovani_v_Japonsku\" title=\"Rizika zanedb\u00e1n\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku\">Rizika zanedb\u00e1n\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Negativni_dopady_na_zamestnance\" title=\"Negativn\u00ed dopady na zam\u011bstnance\">Negativn\u00ed dopady na zam\u011bstnance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Negativni_dopady_na_firmu\" title=\"Negativn\u00ed dopady na firmu\">Negativn\u00ed dopady na firmu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Negativni_dopady_na_ostatni_zakazniky\" title=\"Negativn\u00ed dopady na ostatn\u00ed z\u00e1kazn\u00edky\">Negativn\u00ed dopady na ostatn\u00ed z\u00e1kazn\u00edky<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Opatreni_ktera_by_mely_firmy_v_Japonsku_prijmout_proti_zakaznickemu_obtezovani\" title=\"Opat\u0159en\u00ed, kter\u00e1 by m\u011bly firmy v Japonsku p\u0159ijmout proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed\">Opat\u0159en\u00ed, kter\u00e1 by m\u011bly firmy v Japonsku p\u0159ijmout proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Zretelne_stanovit_zakladni_politiku_a_informovat_o_ni_zamestnance\" title=\"Z\u0159eteln\u011b stanovit z\u00e1kladn\u00ed politiku a informovat o n\u00ed zam\u011bstnance\">Z\u0159eteln\u011b stanovit z\u00e1kladn\u00ed politiku a informovat o n\u00ed zam\u011bstnance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Zridit_system_pro_konzultace\" title=\"Z\u0159\u00eddit syst\u00e9m pro konzultace\">Z\u0159\u00eddit syst\u00e9m pro konzultace<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Stanovit_postup_pro_reseni_stiznosti_v_pripade_jejich_vzniku\" title=\"Stanovit postup pro \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed v p\u0159\u00edpad\u011b jejich vzniku\">Stanovit postup pro \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed v p\u0159\u00edpad\u011b jejich vzniku<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Poskytovat_zamestnancum_skoleni\" title=\"Poskytovat zam\u011bstnanc\u016fm \u0161kolen\u00ed\">Poskytovat zam\u011bstnanc\u016fm \u0161kolen\u00ed<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Jak_postupovat_pri_vyskytu_%E2%80%9Ckasuhara%E2%80%9D_v_Japonsku\" title=\"Jak postupovat p\u0159i v\u00fdskytu &#8220;kasuhara&#8221; v Japonsku\">Jak postupovat p\u0159i v\u00fdskytu &#8220;kasuhara&#8221; v Japonsku<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Dukladne_overte_skutecnosti\" title=\"D\u016fkladn\u011b ov\u011b\u0159te skute\u010dnosti\">D\u016fkladn\u011b ov\u011b\u0159te skute\u010dnosti<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Zajistete_opatreni_pro_zamestnance_postizene_%E2%80%9Ckasuhara%E2%80%9D\" title=\"Zajist\u011bte opat\u0159en\u00ed pro zam\u011bstnance posti\u017een\u00e9 &#8220;kasuhara&#8221;\">Zajist\u011bte opat\u0159en\u00ed pro zam\u011bstnance posti\u017een\u00e9 &#8220;kasuhara&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Pracujte_na_opatrenich_k_prevenci_recidivy\" title=\"Pracujte na opat\u0159en\u00edch k prevenci recidivy\">Pracujte na opat\u0159en\u00edch k prevenci recidivy<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Co_je_treba_zvazit_pri_zavadeni_opatreni_proti_zakaznickemu_obtezovani_v_Japonsku\" title=\"Co je t\u0159eba zv\u00e1\u017eit p\u0159i zav\u00e1d\u011bn\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku\">Co je t\u0159eba zv\u00e1\u017eit p\u0159i zav\u00e1d\u011bn\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Rychle_pochopit_situaci_pri_vyskytu_zakaznickeho_obtezovani\" title=\"Rychle pochopit situaci p\u0159i v\u00fdskytu z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed\">Rychle pochopit situaci p\u0159i v\u00fdskytu z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Nepodcenovat_zaznam_a_spravu_informaci\" title=\"Nepodce\u0148ovat z\u00e1znam a spr\u00e1vu informac\u00ed\">Nepodce\u0148ovat z\u00e1znam a spr\u00e1vu informac\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Pravidelne_prehodnocovat_obsah_opatreni\" title=\"Pravideln\u011b p\u0159ehodnocovat obsah opat\u0159en\u00ed\">Pravideln\u011b p\u0159ehodnocovat obsah opat\u0159en\u00ed<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Shrnuti_Opatreni_proti_obtezovani_zakazniku_ve_firmach_by_mela_byt_konzultovana_s_pravnikem\" title=\"Shrnut\u00ed: Opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f ve firm\u00e1ch by m\u011bla b\u00fdt konzultov\u00e1na s pr\u00e1vn\u00edkem\">Shrnut\u00ed: Opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f ve firm\u00e1ch by m\u011bla b\u00fdt konzultov\u00e1na s pr\u00e1vn\u00edkem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/monolith.law\/cs\/general-corporate\/customer-harassment-mandatory\/#Predstaveni_opatreni_nasi_kancelare\" title=\"P\u0159edstaven\u00ed opat\u0159en\u00ed na\u0161\u00ed kancel\u00e1\u0159e\">P\u0159edstaven\u00ed opat\u0159en\u00ed na\u0161\u00ed kancel\u00e1\u0159e<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jake_opatreni_by_mely_podniky_v_Japonsku_prijmout_proti_zakaznickemu_obtezovani\"><\/span>Jak\u00e9 opat\u0159en\u00ed by m\u011bly podniky v Japonsku p\u0159ijmout proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed, zn\u00e1m\u00e9 jako &#8220;kasuhara&#8221; z japonsk\u00e9ho v\u00fdrazu &#8220;kasut\u0101maharasumento&#8221;, je druh obt\u011b\u017eov\u00e1n\u00ed, kter\u00e9 po\u0161kozuje pracovn\u00ed prost\u0159ed\u00ed zam\u011bstnanc\u016f. V japonsk\u00e9m pr\u00e1vu neexistuje jasn\u00e1 definice z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed. Nicm\u00e9n\u011b, na z\u00e1klad\u011b informac\u00ed z pr\u016fzkum\u016f proveden\u00fdch mezi podniky, japonsk\u00e9 ministerstvo zdravotnictv\u00ed, pr\u00e1ce a soci\u00e1ln\u00edch v\u011bc\u00ed uv\u00e1d\u00ed, \u017ee z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed na pracovi\u0161ti m\u016f\u017ee b\u00fdt charakterizov\u00e1no n\u00e1sledovn\u011b:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>St\u00ed\u017enosti nebo chov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f, kter\u00e9, i kdy\u017e jsou posuzov\u00e1ny v kontextu opr\u00e1vn\u011bnosti po\u017eadavk\u016f, pou\u017e\u00edvaj\u00ed prost\u0159edky nebo zp\u016fsoby, kter\u00e9 jsou podle spole\u010densk\u00fdch norem nevhodn\u00e9 a tyto prost\u0159edky nebo zp\u016fsoby po\u0161kozuj\u00ed pracovn\u00ed prost\u0159ed\u00ed zam\u011bstnanc\u016f<\/p>\n<cite><a href=\"https:\/\/www.mhlw.go.jp\/content\/11900000\/000915233.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ministerstvo zdravotnictv\u00ed, pr\u00e1ce a soci\u00e1ln\u00edch v\u011bc\u00ed | Manu\u00e1l pro \u0159e\u0161en\u00ed z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed[ja]<\/a><\/cite><\/blockquote>\n\n\n\n<p>Ne v\u0161echny st\u00ed\u017enosti od z\u00e1kazn\u00edk\u016f nebo obchodn\u00edch partner\u016f v Japonsku se nutn\u011b t\u00fdkaj\u00ed z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed. Je d\u016fle\u017eit\u00e9 si uv\u011bdomit, \u017ee n\u011bkter\u00e9 st\u00ed\u017enosti mohou b\u00fdt legitimn\u00ed a mohou sm\u011b\u0159ovat k vylep\u0161en\u00ed produkt\u016f nebo slu\u017eeb.<\/p>\n\n\n\n<p>Existuj\u00ed v\u0161ak i p\u0159\u00edpady, kdy jsou vzneseny nadm\u011brn\u00e9 po\u017eadavky nebo kdy jsou produkty nebo slu\u017eby neopr\u00e1vn\u011bn\u011b kritizov\u00e1ny. Takov\u00e9 \u0161kodliv\u00e9 st\u00ed\u017enosti mohou b\u00fdt pova\u017eov\u00e1ny za z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed a vy\u017eaduj\u00ed se opat\u0159en\u00ed k ochran\u011b zam\u011bstnanc\u016f. Konkr\u00e9tn\u00ed p\u0159\u00edklady z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed a jak se proti nim br\u00e1nit jsou podrobn\u011b pops\u00e1ny v n\u00e1sleduj\u00edc\u00edm \u010dl\u00e1nku, kter\u00fd si ur\u010dit\u011b p\u0159e\u010dt\u011bte.<\/p>\n\n\n\n<p>Souvisej\u00edc\u00ed \u010dl\u00e1nek: <a href=\"https:\/\/monolith.law\/corporate\/customer-harassment-cases\" target=\"_blank\" rel=\"noreferrer noopener\">Jak\u00e9 p\u0159\u00edpady z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed existuj\u00ed? Vysv\u011btlen\u00ed kl\u00ed\u010dov\u00fdch bod\u016f pro \u0159e\u0161en\u00ed na z\u00e1klad\u011b soudn\u00edch p\u0159\u00edpad\u016f[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Povinna_opatreni_proti_obtezovani_zakazniku\"><\/span>Povinn\u00e1 opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2025\/05\/7210a4a41e2b3af04231ea03e0bc8057.jpg\" alt=\"Povinn\u00e1 opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f\" class=\"wp-image-137812\" \/><\/figure>\n\n\n\n<p>Podle z\u00e1kona se v Japonsku rod\u00ed trend, kter\u00fd \u010din\u00ed povinn\u00fdm pro firmy p\u0159ij\u00edmat opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f, zn\u00e1m\u00e9ho jako &#8220;kasuhara&#8221;. R\u00e1mec pro opat\u0159en\u00ed proti kasuhara je vypracov\u00e1v\u00e1n s pomoc\u00ed manu\u00e1l\u016f Ministerstva zdravotnictv\u00ed, pr\u00e1ce a soci\u00e1ln\u00edch v\u011bc\u00ed. Nicm\u00e9n\u011b je d\u016fle\u017eit\u00e9 si uv\u011bdomit, \u017ee japonsk\u00e1 vl\u00e1da se pohybuje sm\u011brem k legislativn\u00edm zm\u011bn\u00e1m, aby firmy mohly prov\u00e1d\u011bt \u00fa\u010dinn\u011bj\u0161\u00ed opat\u0159en\u00ed.<\/p>\n\n\n\n<p>N\u00e1vrh z\u00e1kona, kter\u00fd zahrnuje pos\u00edlen\u00ed opat\u0159en\u00ed proti kasuhara, byl p\u0159edlo\u017een japonsk\u00e9mu parlamentu dne 11. b\u0159ezna Reiwa 7 (2025). Pokud bude tento n\u00e1vrh z\u00e1kona schv\u00e1len, firmy budou povinny implementovat preventivn\u00ed opat\u0159en\u00ed proti kasuhara. Firmy by m\u011bly p\u0159edpokl\u00e1dat schv\u00e1len\u00ed t\u00e9to legislativn\u00ed zm\u011bny a za\u010d\u00edt p\u0159ij\u00edmat nezbytn\u00e1 opat\u0159en\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tokio_zavadi_narizeni_proti_obtezovani_zakazniku\"><\/span>Tokio zav\u00e1d\u00ed na\u0159\u00edzen\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Abychom pochopili, jak jsou preventivn\u00ed opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f regulov\u00e1na z\u00e1konem, pod\u00edv\u00e1me se na na\u0159\u00edzen\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f, kter\u00e9 zavedla tokijsk\u00e1 metropole v Japonsku.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Prvni_celostatni_narizeni_proti_zakaznickemu_obtezovani_v_Japonsku\"><\/span>Prvn\u00ed celost\u00e1tn\u00ed na\u0159\u00edzen\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>V tokijsk\u00e9m metropolitn\u00edm zastupitelstvu bylo schv\u00e1leno a n\u00e1sledn\u011b p\u0159ijato &#8216;<a href=\"https:\/\/www.reiki.metro.tokyo.lg.jp\/reiki\/reiki_honbun\/g101RG00005328.html\" target=\"_blank\" rel=\"noreferrer noopener\">Tokyo Metropolitan Customer Harassment Prevention Ordinance[ja]<\/a>&#8216;, co\u017e je prvn\u00ed takov\u00e9 na\u0159\u00edzen\u00ed v cel\u00e9m Japonsku. Toto na\u0159\u00edzen\u00ed je \u00fa\u010dinn\u00e9 od 1. dubna Reiwa 7 (2025). A\u010dkoli na\u0159\u00edzen\u00ed neobsahuje \u017e\u00e1dn\u00e9 sankce pro pachatele z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed, o\u010dek\u00e1v\u00e1 se, \u017ee jeho ustanoven\u00ed, kter\u00e1 jasn\u011b definuj\u00ed nez\u00e1konnost z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed, p\u0159isp\u011bj\u00ed k jeho zm\u00edrn\u011bn\u00ed.<\/p>\n\n\n\n<p>I p\u0159edt\u00edm existovaly z\u00e1kony, jako je ob\u010dansk\u00fd z\u00e1kon\u00edk nebo trestn\u00ed z\u00e1kon\u00edk, kter\u00e9 umo\u017e\u0148ovaly st\u00edhat nekal\u00e9 reklama\u010dn\u00ed praktiky jako nez\u00e1konn\u00e9. Nicm\u00e9n\u011b, tokijsk\u00e9 na\u0159\u00edzen\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed je v\u00fdznamn\u00e9 t\u00edm, \u017ee se poprv\u00e9 zam\u011b\u0159uje p\u0159\u00edmo na samotn\u00e9 z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed.<\/p>\n\n\n\n<p>Reference: <a href=\"https:\/\/www.reiki.metro.tokyo.lg.jp\/reiki\/reiki_honbun\/g101RG00005328.html\" target=\"_blank\" rel=\"noreferrer noopener\">Tokyo Metropolitan Customer Harassment Prevention Ordinance[ja]<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zakaz_customer_harassment_v_Tokiu\"><\/span>Z\u00e1kaz customer harassment v Tokiu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>V tokijsk\u00e9 vyhl\u00e1\u0161ce o z\u00e1kazu customer harassment (\u30ab\u30b9\u30cf\u30e9) je jasn\u011b stanoveno, \u017ee customer harassment je zak\u00e1z\u00e1n. Toto opat\u0159en\u00ed vych\u00e1z\u00ed z hlavn\u00edho principu, \u017ee customer harassment po\u0161kozuje pracovn\u00ed prost\u0159ed\u00ed zam\u011bstnanc\u016f a m\u016f\u017ee m\u00edt vliv na kontinuitu podnik\u00e1n\u00ed, a proto by se m\u011blo usilovat o jeho prevenci ve spole\u010dnosti jako celku.<\/p>\n\n\n\n<p>A\u010dkoli bylo jasn\u011b stanoveno, \u017ee customer harassment je nez\u00e1konn\u00fdm jedn\u00e1n\u00edm, nebyly stanoveny \u017e\u00e1dn\u00e9 sankce pro ty, kte\u0159\u00ed se ho dopust\u00ed. Lze \u0159\u00edci, \u017ee se jedn\u00e1 o ustanoven\u00ed, jeho\u017e c\u00edlem je nejprve zv\u00fd\u0161it pov\u011bdom\u00ed obyvatel Tokia o nez\u00e1konnosti customer harassment.<\/p>\n\n\n\n<p>Je v\u0161ak nutn\u00e9 d\u00e1vat pozor, aby nedo\u0161lo k neopr\u00e1vn\u011bn\u00e9mu poru\u0161en\u00ed pr\u00e1v z\u00e1kazn\u00edk\u016f. Nen\u00ed mo\u017en\u00e9 neopr\u00e1vn\u011bn\u00e9 po\u017eadavky nebo st\u00ed\u017enosti z\u00e1kazn\u00edk\u016f odm\u00edtat jako customer harassment. Je d\u016fle\u017eit\u00e9, aby z\u00e1kazn\u00edci a zam\u011bstnanci vz\u00e1jemn\u011b respektovali na rovnocenn\u00e9 \u00farovni.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Povinnosti_metropole_zakazniku_zamestnancu_a_podnikatelu_podle_japonskeho_prava\"><\/span>Povinnosti metropole, z\u00e1kazn\u00edk\u016f, zam\u011bstnanc\u016f a podnikatel\u016f podle japonsk\u00e9ho pr\u00e1va<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Podle tokijsk\u00e9 vyhl\u00e1\u0161ky o prevenci obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f (kasuhara) je metropole Tokio (Tokyo-to) povinna plnit n\u00e1sleduj\u00edc\u00ed povinnosti:<\/p>\n\n\n\n<ul>\n<li>Poskytov\u00e1n\u00ed informac\u00ed o prevenci obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>Osve\u0161\u0165ov\u00e1n\u00ed a vzd\u011bl\u00e1v\u00e1n\u00ed v oblasti prevence obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>Poradenstv\u00ed a pomoc p\u0159i \u0159e\u0161en\u00ed probl\u00e9m\u016f s obt\u011b\u017eov\u00e1n\u00edm z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>Spolupr\u00e1ce se speci\u00e1ln\u00edmi \u010dtvrt\u011bmi a obcemi p\u0159i implementaci opat\u0159en\u00ed<\/li>\n\n\n\n<li>Finan\u010dn\u00ed opat\u0159en\u00ed na podporu realizace strategi\u00ed<\/li>\n<\/ul>\n\n\n\n<p>Z\u00e1kazn\u00edci jsou povinni vyv\u00edjet n\u00e1sleduj\u00edc\u00ed \u00fasil\u00ed:<\/p>\n\n\n\n<ul>\n<li>Zv\u00fd\u0161it z\u00e1jem a porozum\u011bn\u00ed probl\u00e9mu obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>V\u011bnovat pot\u0159ebnou pozornost sv\u00e9mu chov\u00e1n\u00ed v\u016f\u010di zam\u011bstnanc\u016fm<\/li>\n\n\n\n<li>Spolupracovat s metropol\u00ed Tokio na opat\u0159en\u00edch proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n<\/ul>\n\n\n\n<p>Zam\u011bstnanci by m\u011bli usilovat o n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ul>\n<li>Zv\u00fd\u0161it z\u00e1jem a porozum\u011bn\u00ed probl\u00e9mu obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>Podnikat kroky vedouc\u00ed k prevenci obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>Spolupracovat s podnikatelem (zam\u011bstnavatelem) na opat\u0159en\u00edch proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n<\/ul>\n\n\n\n<p>Podnikatel\u00e9 jsou povinni vyv\u00edjet n\u00e1sleduj\u00edc\u00ed \u00fasil\u00ed:<\/p>\n\n\n\n<ul>\n<li>Aktivn\u011b a zodpov\u011bdn\u011b se v\u011bnovat prevenci obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>Spolupracovat s metropol\u00ed Tokio na opat\u0159en\u00edch proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f<\/li>\n\n\n\n<li>Zajistit bezpe\u010dnost zam\u011bstnanc\u016f, kte\u0159\u00ed byli obt\u011b\u017eov\u00e1ni z\u00e1kazn\u00edky<\/li>\n\n\n\n<li>P\u0159ijmout nezbytn\u00e1 a vhodn\u00e1 opat\u0159en\u00ed proti z\u00e1kazn\u00edk\u016fm, kte\u0159\u00ed se dopustili obt\u011b\u017eov\u00e1n\u00ed<\/li>\n\n\n\n<li>Zajistit, aby zam\u011bstnanci firmy jako z\u00e1kazn\u00edci neobt\u011b\u017eovali ostatn\u00ed<\/li>\n<\/ul>\n\n\n\n<p>Je z\u0159ejm\u00e9, \u017ee prevence obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f je \u00fakolem, kter\u00fd vy\u017eaduje \u00fasil\u00ed cel\u00e9 spole\u010dnosti.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Smernice_pro_prevenci_zakaznickeho_obtezovani_stanovene_Tokiem\"><\/span>Sm\u011brnice pro prevenci z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed stanoven\u00e9 Tokiem<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>V r\u00e1mci tokijsk\u00e9 vyhl\u00e1\u0161ky o prevenci z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed (kasuhara) stanovuje Tokio sm\u011brnice (guidelines) pro prevenci kasuhary. A\u010dkoli vyhl\u00e1\u0161ka neobsahuje sankce, sm\u011brnice maj\u00ed za c\u00edl zv\u00fd\u0161it \u00fa\u010dinnost opat\u0159en\u00ed proti kasuhare.<\/p>\n\n\n\n<p>Reference: <a href=\"https:\/\/www.hataraku.metro.tokyo.lg.jp\/plan\/kasuharashishin\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">Tokio | Sm\u011brnice pro prevenci z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed (guidelines)[ja]<\/a><\/p>\n\n\n\n<p>Obsah sm\u011brnic, kter\u00fd je p\u0159edm\u011btem z\u00e1jmu, zahrnuje n\u00e1sleduj\u00edc\u00ed:<\/p>\n\n\n\n<ul>\n<li>Podrobnosti t\u00fdkaj\u00edc\u00ed se obsahu kasuhary<\/li>\n\n\n\n<li>Z\u00e1le\u017eitosti t\u00fdkaj\u00edc\u00ed se povinnost\u00ed z\u00e1kazn\u00edk\u016f, zam\u011bstnanc\u016f a podnikatel\u016f<\/li>\n\n\n\n<li>Opat\u0159en\u00ed p\u0159ijat\u00e1 Tokiem<\/li>\n\n\n\n<li>Op\u011btovn\u00e9 z\u00e1vazky podnikatel\u016f<\/li>\n<\/ul>\n\n\n\n<p>D\u00e1le Tokio na z\u00e1klad\u011b t\u011bchto sm\u011brnic prov\u00e1d\u00ed n\u00e1sleduj\u00edc\u00ed opat\u0159en\u00ed proti kasuha\u0159e:<\/p>\n\n\n\n<ul>\n<li>Poskytov\u00e1n\u00ed informac\u00ed t\u00fdkaj\u00edc\u00edch se podnik\u00e1n\u00ed a dal\u0161\u00edch aktivit Tokia<\/li>\n\n\n\n<li>Podpora a vzd\u011bl\u00e1v\u00e1n\u00ed pro hlub\u0161\u00ed porozum\u011bn\u00ed prevenci kasuhary<\/li>\n\n\n\n<li>Konzultace a poradenstv\u00ed t\u00fdkaj\u00edc\u00ed se pracovn\u00edch a spot\u0159ebitelsk\u00fdch probl\u00e9m\u016f<\/li>\n\n\n\n<li>Konzultace a poradenstv\u00ed poskytovan\u00e9 odborn\u00edky pro mal\u00e9 a st\u0159edn\u00ed podniky<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Opatreni_pozadovana_od_podnikatelu_podle_japonskeho_prava\"><\/span>Opat\u0159en\u00ed po\u017eadovan\u00e1 od podnikatel\u016f podle japonsk\u00e9ho pr\u00e1va<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Podnikatel\u00e9 mus\u00ed podle sm\u011brnic metropole p\u0159ijmout n\u00e1sleduj\u00edc\u00ed opat\u0159en\u00ed:<\/p>\n\n\n\n<ul>\n<li>Zaveden\u00ed syst\u00e9mu pro adekv\u00e1tn\u00ed \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed<\/li>\n\n\n\n<li>Podnik\u00e1n\u00ed krok\u016f s ohledem na osoby posti\u017een\u00e9 z\u00e1kaznick\u00fdm obt\u011b\u017eov\u00e1n\u00edm (customer harassment)<\/li>\n\n\n\n<li>Vytvo\u0159en\u00ed manu\u00e1l\u016f a prov\u00e1d\u011bn\u00ed \u0161kolen\u00ed pro prevenci z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed<\/li>\n\n\n\n<li>Zaji\u0161t\u011bn\u00ed, aby zam\u011bstnanci spole\u010dnosti nevyv\u00edjeli z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed u obchodn\u00edch partner\u016f<\/li>\n<\/ul>\n\n\n\n<p>Zam\u011bstnanci by se m\u011bli sna\u017eit dodr\u017eovat manu\u00e1ly vytvo\u0159en\u00e9 podnikatelem.<\/p>\n\n\n\n<p>Kdo by cht\u011bl zjistit v\u00edce o tokijsk\u00e9 vyhl\u00e1\u0161ce proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed, m\u016f\u017ee se pod\u00edvat na n\u00e1sleduj\u00edc\u00ed materi\u00e1ly.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.metro.tokyo.lg.jp\/documents\/d\/tosei\/18_01_171\" target=\"_blank\" rel=\"noreferrer noopener\">Pr\u016fmyslov\u00fd a pracovn\u00ed \u00fa\u0159ad | Z\u00e1kladn\u00ed koncepce tokijsk\u00e9 vyhl\u00e1\u0161ky o prevenci z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed[ja]<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Rizika_zanedbani_opatreni_proti_zakaznickemu_obtezovani_v_Japonsku\"><\/span>Rizika zanedb\u00e1n\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pro pochopen\u00ed d\u016fle\u017eitosti implementace opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed (kazuhara) se zde zam\u011b\u0159\u00edme na rizika, kter\u00e1 p\u0159in\u00e1\u0161\u00ed jejich zanedb\u00e1n\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Negativni_dopady_na_zamestnance\"><\/span>Negativn\u00ed dopady na zam\u011bstnance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pokud firma zanedb\u00e1 opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed, m\u016f\u017ee to m\u00edt v\u00e1\u017en\u00e9 negativn\u00ed dopady na pracovn\u00ed prost\u0159ed\u00ed zam\u011bstnanc\u016f. V situaci, kdy jsou zam\u011bstnanci vystaveni neust\u00e1l\u00fdm neopr\u00e1vn\u011bn\u00fdm st\u00ed\u017enostem z\u00e1kazn\u00edk\u016f, m\u016f\u017ee doj\u00edt k poklesu jejich pracovn\u00edho v\u00fdkonu. V p\u0159\u00edpadech velk\u00e9ho psychick\u00e9ho tlaku mohou zam\u011bstnanci trp\u011bt nespavost\u00ed nebo dokonce psychick\u00fdmi onemocn\u011bn\u00edmi.<\/p>\n\n\n\n<p>Firmy maj\u00ed povinnost zajistit bezpe\u010dn\u00e9 pracovn\u00ed prost\u0159ed\u00ed pro sv\u00e9 zam\u011bstnance. Aby zam\u011bstnanci mohli pracovat v pohodln\u00e9m prost\u0159ed\u00ed, je nezbytn\u00e9 zav\u00e9st opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Negativni_dopady_na_firmu\"><\/span>Negativn\u00ed dopady na firmu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Bez opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed m\u016f\u017ee b\u00fdt firma vystavena v\u00e1\u017en\u00fdm negativn\u00edm dopad\u016fm. Pokud se firma neust\u00e1le pot\u00fdk\u00e1 s neopr\u00e1vn\u011bn\u00fdmi st\u00ed\u017enostmi, m\u016f\u017ee to v\u00e9st k finan\u010dn\u00edm ztr\u00e1t\u00e1m v d\u016fsledku vr\u00e1cen\u00ed zbo\u017e\u00ed, refundac\u00ed nebo n\u00e1rok\u016f na od\u0161kodn\u011bn\u00ed.<\/p>\n\n\n\n<p>Krom\u011b toho vy\u017eaduje \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed ur\u010dit\u00e9 mno\u017estv\u00ed person\u00e1lu a \u010dasu, co\u017e m\u016f\u017ee zp\u016fsobit probl\u00e9my v celkov\u00e9m chodu firmy.<\/p>\n\n\n\n<p>Pokud se st\u00ed\u017enosti ne\u0159e\u0161\u00ed a \u0161\u00ed\u0159\u00ed se \u0161patn\u00e1 pov\u011bst, m\u016f\u017ee to v\u00e9st k po\u0161kozen\u00ed brandu firmy.<\/p>\n\n\n\n<p>Abyste p\u0159ede\u0161li celkov\u00e9mu negativn\u00edmu dopadu na firmu zp\u016fsoben\u00e9mu z\u00e1kaznick\u00fdm obt\u011b\u017eov\u00e1n\u00edm, je d\u016fle\u017eit\u00e9 p\u0159ijmout preventivn\u00ed opat\u0159en\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Negativni_dopady_na_ostatni_zakazniky\"><\/span>Negativn\u00ed dopady na ostatn\u00ed z\u00e1kazn\u00edky<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pokud se z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed ne\u0159e\u0161\u00ed, m\u016f\u017ee to m\u00edt negativn\u00ed dopady i na ostatn\u00ed z\u00e1kazn\u00edky. P\u0159\u00edtomnost z\u00e1kazn\u00edk\u016f s neopr\u00e1vn\u011bn\u00fdmi st\u00ed\u017enostmi m\u016f\u017ee zhor\u0161it prost\u0159ed\u00ed pro ostatn\u00ed n\u00e1v\u0161t\u011bvn\u00edky. Kdy\u017e je person\u00e1l zam\u011bstn\u00e1n \u0159e\u0161en\u00edm st\u00ed\u017enost\u00ed, m\u016f\u017ee to v\u00e9st k nedostate\u010dn\u00e9mu poskytov\u00e1n\u00ed slu\u017eeb. Pokud se \u0161patn\u00e9 zku\u0161enosti z\u00e1kazn\u00edk\u016f za\u010dnou \u0161\u00ed\u0159it, m\u016f\u017ee to po\u0161kodit brand firmy.<\/p>\n\n\n\n<p>Pro zlep\u0161en\u00ed slu\u017eeb nab\u00edzen\u00fdch z\u00e1kazn\u00edk\u016fm je tedy nezbytn\u00e9 zav\u00e9st opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Opatreni_ktera_by_mely_firmy_v_Japonsku_prijmout_proti_zakaznickemu_obtezovani\"><\/span>Opat\u0159en\u00ed, kter\u00e1 by m\u011bly firmy v Japonsku p\u0159ijmout proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2025\/05\/815150543dfd4a2d00b77dd27891f9f3.jpg\" alt=\"Opat\u0159en\u00ed, kter\u00e1 by m\u011bly firmy v Japonsku p\u0159ijmout proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed\" class=\"wp-image-137811\" style=\"aspect-ratio:1.5;width:840px;height:auto\" \/><\/figure>\n\n\n\n<p>Zde vysv\u011btl\u00edme opat\u0159en\u00ed, kter\u00e1 by m\u011bly firmy v Japonsku p\u0159ijmout, aby byly p\u0159ipraveny na p\u0159\u00edpadn\u00e9 v\u00fdskyty z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zretelne_stanovit_zakladni_politiku_a_informovat_o_ni_zamestnance\"><\/span>Z\u0159eteln\u011b stanovit z\u00e1kladn\u00ed politiku a informovat o n\u00ed zam\u011bstnance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>P\u0159i budov\u00e1n\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed je nejprve d\u016fle\u017eit\u00e9 z\u0159eteln\u011b stanovit z\u00e1kladn\u00ed politiku a informovat o n\u00ed zam\u011bstnance. Pokud firma jasn\u011b vyj\u00e1d\u0159\u00ed z\u00e1kladn\u00ed politiku, postoj firmy k ochran\u011b zam\u011bstnanc\u016f bude zam\u011bstnanc\u016fm srozumiteln\u00fd. Kdy\u017e je postoj firmy jasn\u00fd, usnadn\u00ed to zam\u011bstnanc\u016fm pod\u00e1v\u00e1n\u00ed st\u00ed\u017enost\u00ed a v\u00fdm\u011bnu n\u00e1zor\u016f na t\u00e9ma z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed.<\/p>\n\n\n\n<p>Naopak, pokud zam\u011bstnanci nemaj\u00ed pocit jistoty, \u017ee je firma ochr\u00e1n\u00ed, m\u016f\u017ee se st\u00e1t, \u017ee se prost\u0159ed\u00ed pro pod\u00e1v\u00e1n\u00ed st\u00ed\u017enost\u00ed na z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed nevytvo\u0159\u00ed.<\/p>\n\n\n\n<p>Stanoven\u00ed z\u00e1kladn\u00ed politiky a uk\u00e1z\u00e1n\u00ed postoje firmy zam\u011bstnanc\u016fm je tedy kl\u00ed\u010dov\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zridit_system_pro_konzultace\"><\/span>Z\u0159\u00eddit syst\u00e9m pro konzultace<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Je d\u016fle\u017eit\u00e9 vytvo\u0159it prost\u0159ed\u00ed, ve kter\u00e9m mohou zam\u011bstnanci snadno konzultovat probl\u00e9my souvisej\u00edc\u00ed se z\u00e1kaznick\u00fdm obt\u011b\u017eov\u00e1n\u00edm. Kdy\u017e se zam\u011bstnanci na pracovi\u0161ti setkaj\u00ed se z\u00e1kaznick\u00fdm obt\u011b\u017eov\u00e1n\u00edm, m\u011bli by se nejprve obr\u00e1tit na sv\u00e9ho nad\u0159\u00edzen\u00e9ho nebo vedouc\u00edho pracovi\u0161t\u011b. Je d\u016fle\u017eit\u00e9 p\u0159edem ur\u010dit, na koho se zam\u011bstnanci v p\u0159\u00edpad\u011b probl\u00e9m\u016f maj\u00ed obr\u00e1tit. Tak\u00e9 je d\u016fle\u017eit\u00e9 vytvo\u0159it manu\u00e1l, kter\u00fd popisuje, jak by m\u011bl ten, kdo p\u0159ijme konzultaci, postupovat.<\/p>\n\n\n\n<p>Vytvo\u0159en\u00ed koordina\u010dn\u00edho syst\u00e9mu s p\u0159\u00edslu\u0161n\u00fdmi odd\u011blen\u00edmi a vn\u011bj\u0161\u00edmi institucemi (nap\u0159\u00edklad pr\u00e1vn\u00edky) tak\u00e9 p\u0159isp\u011bje k rychl\u00e9mu \u0159e\u0161en\u00ed probl\u00e9m\u016f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Stanovit_postup_pro_reseni_stiznosti_v_pripade_jejich_vzniku\"><\/span>Stanovit postup pro \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed v p\u0159\u00edpad\u011b jejich vzniku<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Aby bylo mo\u017en\u00e9 efektivn\u011b \u0159e\u0161it z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed, je nutn\u00e9 m\u00edt p\u0159edem stanoven\u00fd postup pro reakci. P\u0159i pl\u00e1nov\u00e1n\u00ed by m\u011bly b\u00fdt zv\u00e1\u017eeny n\u00e1sleduj\u00edc\u00ed body, p\u0159i\u010dem\u017e je t\u0159eba p\u0159edv\u00eddat konkr\u00e9tn\u00ed probl\u00e9my, kter\u00e9 mohou nastat.<\/p>\n\n\n\n<ul>\n<li>Po\u010det osob odpov\u011bdn\u00fdch za \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed<\/li>\n\n\n\n<li>Na\u010dasov\u00e1n\u00ed omluvy<\/li>\n\n\n\n<li>Proces sd\u00edlen\u00ed informac\u00ed<\/li>\n\n\n\n<li>Z\u00e1znam telefonn\u00edch hovor\u016f<\/li>\n\n\n\n<li>Kl\u00ed\u010dov\u00e9 body pro naslouch\u00e1n\u00ed po\u017eadavk\u016fm z\u00e1kazn\u00edk\u016f<\/li>\n<\/ul>\n\n\n\n<p>Konkr\u00e9tn\u00ed postup pro reakci se bude li\u0161it v z\u00e1vislosti na obsahu pr\u00e1ce a form\u011b podnik\u00e1n\u00ed. Obsah a zp\u016fsob \u0159e\u0161en\u00ed mo\u017en\u00e9ho z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed by m\u011bly b\u00fdt zv\u00e1\u017eeny s ohledem na slu\u017eby a person\u00e1ln\u00ed situaci va\u0161\u00ed firmy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Poskytovat_zamestnancum_skoleni\"><\/span>Poskytovat zam\u011bstnanc\u016fm \u0161kolen\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pro zv\u00fd\u0161en\u00ed \u00fa\u010dinnosti opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed je nezbytn\u00e9 poskytovat zam\u011bstnanc\u016fm \u0161kolen\u00ed. Pravideln\u00e1 \u0161kolen\u00ed pomohou prohloubit pochopen\u00ed zam\u011bstnanc\u016f ohledn\u011b z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed. Je vhodn\u00e9, aby \u0161kolen\u00ed absolvovali v\u0161ichni zam\u011bstnanci, kte\u0159\u00ed se pod\u00edlej\u00ed na z\u00e1kaznick\u00e9m servisu, nejen st\u00e1l\u00ed zam\u011bstnanci.<\/p>\n\n\n\n<p>D\u00edky podrobn\u00e9 znalosti konzulta\u010dn\u00edho syst\u00e9mu a postup\u016f pro reakci m\u016f\u017ee organizace dos\u00e1hnout rychl\u00e9 a adekv\u00e1tn\u00ed reakce.<\/p>\n\n\n\n<p>Krom\u011b zam\u011bstnanc\u016f na z\u00e1kaznick\u00e9m servisu je tak\u00e9 nezbytn\u00e9 vzd\u011bl\u00e1vat nad\u0159\u00edzen\u00e9 a vedouc\u00ed pracovi\u0161t\u011b, kte\u0159\u00ed budou konzultace p\u0159ij\u00edmat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Jak_postupovat_pri_vyskytu_%E2%80%9Ckasuhara%E2%80%9D_v_Japonsku\"><\/span>Jak postupovat p\u0159i v\u00fdskytu &#8220;kasuhara&#8221; v Japonsku<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2025\/05\/65a43bcb803c6bde2ad5f3fc27c6f871.jpg\" alt=\"Jak postupovat p\u0159i v\u00fdskytu kasuhara\" class=\"wp-image-137809\" \/><\/figure>\n\n\n\n<p>Zde vysv\u011btl\u00edme, jak postupovat, kdy\u017e dojde k p\u0159\u00edpadu &#8220;kasuhara&#8221; v Japonsku.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dukladne_overte_skutecnosti\"><\/span>D\u016fkladn\u011b ov\u011b\u0159te skute\u010dnosti<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pokud dojde k &#8220;kasuhara&#8221;, nejprve pe\u010dliv\u011b ov\u011b\u0159te skute\u010dnosti. Je d\u016fle\u017eit\u00e9 rozhodnout, zda jsou po\u017eadavky z\u00e1kazn\u00edka opr\u00e1vn\u011bn\u00e9 nebo se jedn\u00e1 o neopr\u00e1vn\u011bn\u00e9 st\u00ed\u017enosti. P\u0159i ur\u010dov\u00e1n\u00ed fakt\u016f je kl\u00ed\u010dov\u00e1 objektivita. Shroma\u017e\u010fujte informace \u0161iroce, v\u010detn\u011b sv\u011bdectv\u00ed od lid\u00ed mimo situaci a z\u00e1znam\u016f z kamer.<\/p>\n\n\n\n<p>Pokud ur\u010d\u00edte, \u017ee st\u00ed\u017enost z\u00e1kazn\u00edka je &#8220;kasuhara&#8221;, mus\u00ed spole\u010dnost p\u0159ijmout n\u00e1sleduj\u00edc\u00ed kroky:<\/p>\n\n\n\n<ul>\n<li>Po\u017e\u00e1dat st\u011b\u017eovatele, aby opustil prostor<\/li>\n\n\n\n<li>Zak\u00e1zat st\u011b\u017eovateli vstup<\/li>\n<\/ul>\n\n\n\n<p>Je d\u016fle\u017eit\u00e9 se vyvarovat un\u00e1hlen\u00fdch rozhodnut\u00ed, pokud nejsou skute\u010dnosti jasn\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zajistete_opatreni_pro_zamestnance_postizene_%E2%80%9Ckasuhara%E2%80%9D\"><\/span>Zajist\u011bte opat\u0159en\u00ed pro zam\u011bstnance posti\u017een\u00e9 &#8220;kasuhara&#8221;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pokud m\u00e1te zam\u011bstnance, kte\u0159\u00ed byli posti\u017eeni &#8220;kasuhara&#8221;, je nutn\u00e9 p\u0159ijmout opat\u0159en\u00ed. Pokud zam\u011bstnanci \u010del\u00ed n\u00e1sil\u00ed, verb\u00e1ln\u00edm \u00fatok\u016fm nebo sexu\u00e1ln\u00edmu obt\u011b\u017eov\u00e1n\u00ed, mus\u00edte okam\u017eit\u011b zajistit jejich bezpe\u010dnost. V n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017ee b\u00fdt vhodn\u00e9 kontaktovat pr\u00e1vn\u00edka nebo policii.<\/p>\n\n\n\n<p>Vzhledem k tomu, \u017ee mohou trp\u011bt i psychick\u00fdm stresem, je nezbytn\u00e9 zajistit n\u00e1slednou p\u00e9\u010di a kontroly stresu.<\/p>\n\n\n\n<p>Pokud se objev\u00ed p\u0159\u00edznaky du\u0161evn\u00edho onemocn\u011bn\u00ed, povzbuzujte je, aby vyhledali pomoc od odborn\u00edk\u016f nebo zdravotnick\u00fdch za\u0159\u00edzen\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pracujte_na_opatrenich_k_prevenci_recidivy\"><\/span>Pracujte na opat\u0159en\u00edch k prevenci recidivy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Kdy\u017e dojde k &#8220;kasuhara&#8221;, je d\u016fle\u017eit\u00e9 zv\u00e1\u017eit opat\u0159en\u00ed, aby se podobn\u00e9 probl\u00e9my neopakovaly. Sd\u00edlejte obsah probl\u00e9mu jako p\u0159\u00edpadovou studii a vyu\u017eijte ji k p\u0159ehodnocen\u00ed manu\u00e1l\u016f a \u0161kolen\u00ed.<\/p>\n\n\n\n<p>P\u0159ehodnocen\u00edm metod z\u00e1kaznick\u00e9ho servisu m\u016f\u017eete prohloubit porozum\u011bn\u00ed zam\u011bstnanc\u016f pro interakci se z\u00e1kazn\u00edky, co\u017e m\u016f\u017ee v\u00e9st k efektivn\u00ed prevenci.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Co_je_treba_zvazit_pri_zavadeni_opatreni_proti_zakaznickemu_obtezovani_v_Japonsku\"><\/span>Co je t\u0159eba zv\u00e1\u017eit p\u0159i zav\u00e1d\u011bn\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2025\/05\/5f51f29aaf70bcef69e0947ac5a05c4e.jpg\" alt=\"Co je t\u0159eba zv\u00e1\u017eit p\u0159i zav\u00e1d\u011bn\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed v Japonsku\" class=\"wp-image-137810\" \/><\/figure>\n\n\n\n<p>Vysv\u011btl\u00edme, na co si d\u00e1t pozor p\u0159i zav\u00e1d\u011bn\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed (tzv. &#8220;kasuhara&#8221;) v Japonsku.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Rychle_pochopit_situaci_pri_vyskytu_zakaznickeho_obtezovani\"><\/span>Rychle pochopit situaci p\u0159i v\u00fdskytu z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>P\u0159i zav\u00e1d\u011bn\u00ed opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed je d\u016fle\u017eit\u00e9 vytvo\u0159it syst\u00e9m, kter\u00fd umo\u017e\u0148uje rychle pochopit situaci, kdy\u017e k obt\u011b\u017eov\u00e1n\u00ed dojde. Nem\u011bli byste \u010dekat pouze na konzultace zam\u011bstnanc\u016f, ale aktivn\u011b shroma\u017e\u010fovat informace, co\u017e m\u016f\u017ee v\u00e9st k p\u0159edv\u00edd\u00e1n\u00ed p\u0159\u00edznak\u016f obt\u011b\u017eov\u00e1n\u00ed p\u0159edem.<\/p>\n\n\n\n<p>Nap\u0159\u00edklad m\u016f\u017eete zav\u00e9st n\u00e1sleduj\u00edc\u00ed opat\u0159en\u00ed:<\/p>\n\n\n\n<ul>\n<li>Real-time kontrola hovor\u016f pomoc\u00ed syst\u00e9mu pro p\u0159episov\u00e1n\u00ed hlasov\u00fdch z\u00e1znam\u016f<\/li>\n\n\n\n<li>P\u0159ed naps\u00e1n\u00edm nehodov\u00e9ho hl\u00e1\u0161en\u00ed podniknout rychlou reakci prost\u0159ednictv\u00edm e-mailu nebo telefonu<\/li>\n\n\n\n<li>Zajistit d\u016fkladn\u00e9 telefonick\u00e9 konzultace s nad\u0159\u00edzen\u00fdmi<\/li>\n<\/ul>\n\n\n\n<p>Je d\u016fle\u017eit\u00e9, aby se informace o v\u00fdskytu z\u00e1kaznick\u00e9ho obt\u011b\u017eov\u00e1n\u00ed okam\u017eit\u011b sd\u00edlely.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nepodcenovat_zaznam_a_spravu_informaci\"><\/span>Nepodce\u0148ovat z\u00e1znam a spr\u00e1vu informac\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ujist\u011bte se, \u017ee nezanedb\u00e1v\u00e1te z\u00e1znam a spr\u00e1vu informac\u00ed t\u00fdkaj\u00edc\u00edch se reakce na z\u00e1kaznick\u00e9 obt\u011b\u017eov\u00e1n\u00ed. Obsah st\u00ed\u017enost\u00ed a pr\u016fb\u011bh i v\u00fdsledky reakce by m\u011bly b\u00fdt p\u0159esn\u011b zaznamen\u00e1ny v reportech nebo denn\u00edch zpr\u00e1v\u00e1ch. Je d\u016fle\u017eit\u00e9, aby spr\u00e1vn\u00e9 informace byly sd\u00edleny a hl\u00e1\u0161eny p\u0159\u00edslu\u0161n\u00fdm odd\u011blen\u00edm. To usnad\u0148uje vyu\u017eit\u00ed p\u0159i zva\u017eov\u00e1n\u00ed opat\u0159en\u00ed proti op\u011btovn\u00e9mu v\u00fdskytu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pravidelne_prehodnocovat_obsah_opatreni\"><\/span>Pravideln\u011b p\u0159ehodnocovat obsah opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pro zv\u00fd\u0161en\u00ed \u00fa\u010dinnosti opat\u0159en\u00ed proti z\u00e1kaznick\u00e9mu obt\u011b\u017eov\u00e1n\u00ed je d\u016fle\u017eit\u00e9 pravideln\u011b p\u0159ehodnocovat obsah t\u011bchto opat\u0159en\u00ed. Kvalita st\u00ed\u017enost\u00ed se m\u016f\u017ee m\u011bnit v z\u00e1vislosti na spole\u010densk\u00fdch zm\u011bn\u00e1ch, pot\u0159eb\u00e1ch z\u00e1kazn\u00edk\u016f nebo zm\u011bn\u00e1ch ve form\u00e1ch poskytovan\u00fdch slu\u017eeb.<\/p>\n\n\n\n<p>Anal\u00fdza p\u0159\u00edpad\u016f a zva\u017eov\u00e1n\u00ed metod reakce by m\u011bly b\u00fdt pravideln\u011b aktualizov\u00e1ny.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Shrnuti_Opatreni_proti_obtezovani_zakazniku_ve_firmach_by_mela_byt_konzultovana_s_pravnikem\"><\/span>Shrnut\u00ed: Opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f ve firm\u00e1ch by m\u011bla b\u00fdt konzultov\u00e1na s pr\u00e1vn\u00edkem<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>V Japonsku se objevuje trend z\u00e1konn\u00e9 povinnosti firem p\u0159ij\u00edmat opat\u0159en\u00ed proti obt\u011b\u017eov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f, zn\u00e1m\u00e9mu jako &#8220;kasuhara&#8221;. V Tokiu (\u6771\u4eac\u90fd) byl ji\u017e zaveden prvn\u00ed celon\u00e1rodn\u00ed p\u0159edpis proti kasuhara, kter\u00fd tento typ obt\u011b\u017eov\u00e1n\u00ed jednozna\u010dn\u011b zakazuje.<\/p>\n\n\n\n<p>Vzhledem k tomu, \u017ee se o\u010dek\u00e1v\u00e1 z\u00e1konn\u00e1 povinnost zav\u00e9st opat\u0159en\u00ed proti kasuhara, je d\u016fle\u017eit\u00e9, aby firmy proaktivn\u011b zva\u017eovaly, jak chr\u00e1nit pracovn\u00ed prost\u0159ed\u00ed sv\u00fdch zam\u011bstnanc\u016f. Pokud m\u00e1te obavy, \u017ee va\u0161e vlastn\u00ed rozhodnut\u00ed ohledn\u011b opat\u0159en\u00ed proti kasuhara nemus\u00ed b\u00fdt dostate\u010dn\u00e9, doporu\u010dujeme konzultovat s pr\u00e1vn\u00edkem.<\/p>\n\n\n\n<p>Preventivn\u00ed konzultace s pr\u00e1vn\u00edkem v\u00e1m m\u016f\u017ee pomoci zajistit podporu v p\u0159\u00edpad\u011b, \u017ee dojde k probl\u00e9m\u016fm souvisej\u00edc\u00edm s kasuhara.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Predstaveni_opatreni_nasi_kancelare\"><\/span>P\u0159edstaven\u00ed opat\u0159en\u00ed na\u0161\u00ed kancel\u00e1\u0159e<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Pr\u00e1vn\u00ed kancel\u00e1\u0159 Monolith je pr\u00e1vn\u00ed firma specializuj\u00edc\u00ed se na IT, zejm\u00e9na na internet a pr\u00e1vo. Na\u0161e kancel\u00e1\u0159 poskytuje \u0161irokou \u0161k\u00e1lu pr\u00e1vn\u00edch slu\u017eeb a podpory, od tvorby a revize smluv a\u017e po komplexn\u00ed pr\u00e1vn\u00ed poradenstv\u00ed pro r\u016fzn\u00e9 klienty, v\u010detn\u011b firem k\u00f3tovan\u00fdch na Tokijsk\u00e9 burze a\u017e po startupov\u00e9 spole\u010dnosti. Pro v\u00edce informac\u00ed si pros\u00edm p\u0159e\u010dt\u011bte n\u00e1sleduj\u00edc\u00ed \u010dl\u00e1nek.<\/p>\n\n\n\n<p>Oblasti pr\u00e1ce pr\u00e1vn\u00ed kancel\u00e1\u0159e Monolith: <a href=\"https:\/\/monolith.law\/practices\/corporate\" target=\"_blank\" rel=\"noreferrer noopener\">Pr\u00e1vn\u00ed slu\u017eby pro IT a startupov\u00e9 spole\u010dnosti v Japonsku[ja]<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Probl\u00e9mem, kter\u00fd je st\u00e1le v\u00edce vn\u00edm\u00e1n, je tzv. &#8220;customer harassment&#8221; (z\u00e1kaznick\u00fd obt\u011b\u017eov\u00e1n\u00ed), kdy z\u00e1va\u017en\u00e9 st\u00ed\u017enosti z\u00e1kazn\u00edk\u016f po\u0161kozuj\u00ed pracovn\u00ed prost\u0159ed\u00ed zam\u011bstnanc\u016f. Dne 11. b\u0159ezna Reiwa [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":66198,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[24,28],"acf":[],"_links":{"self":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/66014"}],"collection":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/comments?post=66014"}],"version-history":[{"count":2,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/66014\/revisions"}],"predecessor-version":[{"id":66199,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/posts\/66014\/revisions\/66199"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media\/66198"}],"wp:attachment":[{"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/media?parent=66014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/categories?post=66014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monolith.law\/cs\/wp-json\/wp\/v2\/tags?post=66014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}