{"id":58605,"date":"2023-11-07T15:45:52","date_gmt":"2023-11-07T06:45:52","guid":{"rendered":"https:\/\/monolith.law\/zh-tw\/?p=58605"},"modified":"2023-11-07T15:45:53","modified_gmt":"2023-11-07T06:45:53","slug":"customer-complaint-return-legal-effect","status":"publish","type":"post","link":"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect","title":{"rendered":"\u300c\u7121\u7570\u8b70\u3001\u7121\u9000\u8ca8\u300d\u8868\u793a\u7d55\u5c0d\u4e0d\u80fd\u9000\u8ca8\uff1f\u89e3\u91cb\u5176\u6cd5\u5f8b\u6548\u529b"},"content":{"rendered":"\n<p>\u5728\u7db2\u8def\u62cd\u8ce3\u7db2\u7ad9\u6216\u662f\u4e8c\u624b\u4ea4\u6613\u61c9\u7528\u7a0b\u5f0f\u4e0a\uff0c\u672c\u6240\u5e38\u5e38\u53ef\u4ee5\u770b\u5230\u300c\u8acb\u7406\u89e3\u70ba\u7121\u7570\u8b70\u3001\u7121\u9000\u8ca8\u300d\u7b49\u7684\u8aaa\u660e\u3002\u5982\u679c\u5546\u54c1\u7684\u6982\u8981\u6b04\u4f4d\u4e2d\u6709\u9019\u6a23\u7684\u8aaa\u660e\uff0c\u90a3\u9ebc\u8cb7\u5bb6\u662f\u5426\u5c31\u7d55\u5c0d\u4e0d\u80fd\u5c0d\u5546\u54c1\u63d0\u51fa\u7570\u8b70\u6216\u8981\u6c42\u9000\u8ca8\u5462\uff1f<\/p>\n\n\n\n<p><strong>\u5728\u9019\u88e1\uff0c\u672c\u6240\u5c07\u89e3\u91cb\u300c\u7121\u7570\u8b70\u3001\u7121\u9000\u8ca8\u300d\u9019\u6a23\u7684\u8aaa\u660e\u5728\u6cd5\u5f8b\u4e0a\u7684\u6548\u529b\u3002<\/strong><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_53 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E7%89%B9%E7%B4%84%E7%9A%84%E6%95%88%E5%8A%9B%E9%9C%80%E6%B3%A8%E6%84%8F\" title=\"\u7279\u7d04\u7684\u6548\u529b\u9700\u6ce8\u610f\">\u7279\u7d04\u7684\u6548\u529b\u9700\u6ce8\u610f<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E6%9C%89%E6%95%88%E7%9A%84%E6%83%85%E6%B3%81\" title=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u6709\u6548\u7684\u60c5\u6cc1\">\u7121\u7570\u8b70\u7121\u9000\u8ca8\u6709\u6548\u7684\u60c5\u6cc1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E8%88%87%E5%90%88%E7%B4%84%E4%B8%8D%E7%AC%A6\" title=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u5408\u7d04\u4e0d\u7b26\">\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u5408\u7d04\u4e0d\u7b26<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E8%B3%A3%E4%B8%BB%E5%92%8C%E8%B2%B7%E4%B8%BB%E6%87%89%E6%B3%A8%E6%84%8F%E7%9A%84%E4%BA%8B%E9%A0%85\" title=\"\u8ce3\u4e3b\u548c\u8cb7\u4e3b\u61c9\u6ce8\u610f\u7684\u4e8b\u9805\">\u8ce3\u4e3b\u548c\u8cb7\u4e3b\u61c9\u6ce8\u610f\u7684\u4e8b\u9805<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E8%88%87%E8%B3%A3%E4%B8%BB\" title=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u8ce3\u4e3b\">\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u8ce3\u4e3b<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E7%9A%84%E6%B3%A8%E6%84%8F%E4%BA%8B%E9%A0%85\" title=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u6ce8\u610f\u4e8b\u9805\">\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u6ce8\u610f\u4e8b\u9805<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E7%B8%BD%E7%B5%90_%E7%94%A8%E6%88%B6%E9%96%93%E4%BA%A4%E6%98%93%E6%9C%9F%E6%9C%9B%E8%83%BD%E9%80%B2%E8%A1%8C%E9%9B%99%E6%96%B9%E9%83%BD%E8%83%BD%E6%BB%BF%E6%84%8F%E7%9A%84%E4%BA%A4%E6%98%93\" title=\"\u7e3d\u7d50:\u7528\u6236\u9593\u4ea4\u6613\u671f\u671b\u80fd\u9032\u884c\u96d9\u65b9\u90fd\u80fd\u6eff\u610f\u7684\u4ea4\u6613\">\u7e3d\u7d50:\u7528\u6236\u9593\u4ea4\u6613\u671f\u671b\u80fd\u9032\u884c\u96d9\u65b9\u90fd\u80fd\u6eff\u610f\u7684\u4ea4\u6613<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/monolith.law\/zh-tw\/general-corporate\/customer-complaint-return-legal-effect\/#%E7%95%B6%E4%BA%8B%E5%8B%99%E6%89%80%E6%8F%90%E4%BE%9B%E7%9A%84%E5%B0%8D%E7%AD%96%E4%BB%8B%E7%B4%B9\" title=\"\u7576\u4e8b\u52d9\u6240\u63d0\u4f9b\u7684\u5c0d\u7b56\u4ecb\u7d39\">\u7576\u4e8b\u52d9\u6240\u63d0\u4f9b\u7684\u5c0d\u7b56\u4ecb\u7d39<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"\u7279\u7d04\u7684\u6548\u529b\u9700\u6ce8\u610f\"><span class=\"ez-toc-section\" id=\"%E7%89%B9%E7%B4%84%E7%9A%84%E6%95%88%E5%8A%9B%E9%9C%80%E6%B3%A8%E6%84%8F\"><\/span>\u7279\u7d04\u7684\u6548\u529b\u9700\u6ce8\u610f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u6709\u6548\u7684\u60c5\u6cc1\"><span class=\"ez-toc-section\" id=\"%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E6%9C%89%E6%95%88%E7%9A%84%E6%83%85%E6%B3%81\"><\/span>\u7121\u7570\u8b70\u7121\u9000\u8ca8\u6709\u6548\u7684\u60c5\u6cc1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u7576\u8ce3\u5bb6\u5c0d\u65bc\u51fa\u552e\u7269\u54c1\u9032\u884c\u300c\u7121\u7570\u8b70\u7121\u9000\u8ca8\u300d\u7684\u8868\u793a\u6642\uff0c\u4e00\u822c\u4f86\u8aaa\uff0c\u53ea\u63a5\u53d7\u540c\u610f\u300c\u5c0d\u5546\u54c1\u4e0d\u63d0\u51fa\u4efb\u4f55\u7570\u8b70\uff0c\u4e5f\u4e0d\u63a5\u53d7\u9000\u8ca8\u300d\u7684\u4eba\u7684\u7533\u8acb\uff0c\u9019\u88ab\u8a8d\u70ba\u662f\u8ce3\u5bb6\u7684\u610f\u9858\u8868\u793a\u3002\u9019\u53ef\u4ee5\u88ab\u8996\u70ba\u8ce3\u5bb6\u300c\u4e0d\u627f\u64d4\u4fdd\u8b49\u8cac\u4efb\u7684\u7279\u7d04\u300d\uff08\u65e5\u672c\u6c11\u6cd5\u7b2c572\u689d\uff09\u3002<\/p>\n\n\n\n<p>\u4e0d\u627f\u64d4\u4fdd\u8b49\u8cac\u4efb\u610f\u5473\u8457\uff0c\u5982\u679c\u76ee\u6a19\u5546\u54c1\u5728\u7a2e\u985e\u3001\u54c1\u8cea\u3001\u6578\u91cf\u7b49\u65b9\u9762\u4e0d\u7b26\u5408\u5408\u7d04\u5167\u5bb9\uff0c\u8ce3\u5bb6\uff08\u51fa\u54c1\u8005\uff09\u7684\u8cac\u4efb\u5c07\u88ab\u514d\u9664\u3002\u4f8b\u5982\uff0c\u53ef\u80fd\u6703\u6709\u300c\u56e0\u70ba\u662f\u5ee2\u54c1\uff0c\u6240\u4ee5\u8acb\u7121\u7570\u8b70\u7121\u9000\u8ca8\u300d\u6216\u300c\u56e0\u70ba\u662f\u4e8c\u624b\u5546\u54c1\u4e14\u5df2\u7d93\u4f7f\u7528\u4e86\u4e00\u6bb5\u6642\u9593\uff0c\u6240\u4ee5\u8acb\u7121\u7570\u8b70\u7121\u9000\u8ca8\u300d\u7b49\u8868\u793a\uff0c\u6216\u8005\u50c5\u50c5\u8868\u793a\u300c\u8acb\u7121\u7570\u8b70\u7121\u9000\u8ca8\u300d\u3002<strong>\u8a2d\u5b9a\u9019\u7a2e\u7279\u7d04\u672c\u8eab\uff0c\u539f\u5247\u4e0a\u662f\u6709\u6548\u7684\u3002\u5982\u679c\u8868\u793a\u300c\u56e0\u70ba\u662f\u5ee2\u54c1\uff0c\u6240\u4ee5\u8acb\u7121\u7570\u8b70\u7121\u9000\u8ca8\u300d\uff0c\u8ce3\u5bb6\u53ef\u80fd\u53ef\u4ee5\u514d\u9664\u56e0\u5546\u54c1\u7121\u6cd5\u6b63\u5e38\u904b\u4f5c\u800c\u7522\u751f\u7684\u8cac\u4efb\u3002<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2022\/02\/customer-complaint-return-legal-effect-3.jpg\" alt=\"\" class=\"wp-image-42952\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u5408\u7d04\u4e0d\u7b26\"><span class=\"ez-toc-section\" id=\"%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E8%88%87%E5%90%88%E7%B4%84%E4%B8%8D%E7%AC%A6\"><\/span>\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u5408\u7d04\u4e0d\u7b26<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u7136\u800c\uff0c\u50c5\u56e0\u70ba\u8868\u793a\u4e86\u7121\u7570\u8b70\u7121\u9000\u8ca8\uff0c\u4e26\u4e0d\u610f\u5473\u8457\u9019\u500b\u7279\u7d04\u7e3d\u662f\u6709\u6548\u7684\uff0c\u5176\u6548\u529b\u9700\u8981\u6839\u64da\u5177\u9ad4\u60c5\u6cc1\u4f86\u5224\u65b7\u3002<\/p>\n\n\n\n<p>\u57282020\u5e744\u67081\u65e5\u5be6\u65bd\u7684\u4fee\u8a02\u65e5\u672c\u6c11\u6cd5\u4e2d\uff0c\u300c\u7455\u75b5\u300d\u7684\u8a9e\u8a5e\u88ab\u522a\u9664\uff0c\u53d6\u800c\u4ee3\u4e4b\u7684\u662f\u300c\u5408\u7d04\u4e0d\u7b26\u300d\u3002\u96d6\u7136\u300c\u7455\u75b5\u300d\u7684\u5b9a\u7fa9\u662f\u300c\u4e0d\u5177\u5099\u901a\u5e38\u61c9\u5177\u5099\u7684\u54c1\u8cea\u6216\u6027\u80fd\uff0c\u6216\u8005\u4e0d\u5177\u5099\u5408\u7d04\u9810\u5b9a\u7684\u54c1\u8cea\u6216\u6027\u80fd\u300d\uff0c\u4f46\u300c\u5408\u7d04\u4e0d\u7b26\u300d\u662f\u6307\u300c\u5728\u7a2e\u985e\u3001\u54c1\u8cea\u6216\u6578\u91cf\u4e0a\u4e0d\u7b26\u5408\u5408\u7d04\u5167\u5bb9\u7684\u7269\u54c1\u300d\u3002\u56e0\u6b64\uff0c\u5be6\u8cea\u5167\u5bb9\u5e7e\u4e4e\u76f8\u540c\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u65e5\u672c\u6c11\u6cd5\uff08\u8cb7\u4e3b\u7684\u8ffd\u52a0\u5c65\u884c\u8acb\u6c42\u6b0a\uff09<\/p>\n\n\n\n<p>\u7b2c562\u689d\u3000\u7576\u4ea4\u4ed8\u7684\u76ee\u6a19\u7269\u5728\u7a2e\u985e\u3001\u54c1\u8cea\u6216\u6578\u91cf\u4e0a\u4e0d\u7b26\u5408\u5408\u7d04\u5167\u5bb9\u6642\uff0c\u8cb7\u4e3b\u53ef\u4ee5\u8981\u6c42\u8ce3\u5bb6\u9032\u884c\u76ee\u6a19\u7269\u7684\u4fee\u88dc\u3001\u4ea4\u4ed8\u66ff\u4ee3\u7269\u6216\u4ea4\u4ed8\u4e0d\u8db3\u90e8\u5206\u4ee5\u5b8c\u6210\u5c65\u884c\u3002\u7136\u800c\uff0c\u8ce3\u5bb6\u53ef\u4ee5\u4ee5\u8207\u8cb7\u4e3b\u8acb\u6c42\u7684\u65b9\u5f0f\u4e0d\u540c\u7684\u65b9\u5f0f\u5b8c\u6210\u5c65\u884c\uff0c\u53ea\u8981\u4e0d\u5c0d\u8cb7\u4e3b\u9020\u6210\u4e0d\u5408\u7406\u7684\u8ca0\u64d4\u3002<\/p>\n<\/blockquote>\n\n\n\n<p>\u56e0\u6b64\uff0c<strong>\u5f9e\u6cd5\u5f8b\u89d2\u5ea6\u4f86\u770b\uff0c\u901a\u5e38\u5728\u5546\u54c1\u8cb7\u8ce3\u5408\u7d04\u7de0\u7d50\u6642\uff0c\u8ce3\u5bb6\u9700\u8981\u627f\u64d4\u300c\u5408\u7d04\u4e0d\u7b26\u300d\u7684\u8cac\u4efb\u3002<\/strong>\u5177\u9ad4\u4f86\u8aaa\uff0c\u5982\u679c\u8ce3\u5bb6\u6c92\u6709\u5145\u5206\u8aaa\u660e\u92b7\u552e\u5546\u54c1\u7684\u54c1\u8cea\uff08\u4f8b\u5982\u8ce3\u5bb6\u81ea\u5df1\u77e5\u9053\u7684\u7455\u75b5\u6216\u6c61\u6f2c\u7b49\uff09\uff0c\u6216\u8005\u8ce3\u5bb6\u77e5\u9053\u51fa\u552e\u7269\u54c1\u7684\u6578\u91cf\u4e0d\u8db3\uff0c\u4f46\u4ecd\u7136\u6c92\u6709\u544a\u77e5\u8cb7\u5bb6\u5c31\u9032\u884c\u4ea4\u6613\uff0c\u5247\u4e0d\u80fd\u514d\u8cac\u3002<\/p>\n\n\n\n<p><strong>\u5982\u679c\u5b58\u5728\u4e0a\u8ff0\u60c5\u6cc1\uff0c\u5373\u4f7f\u6709\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u8868\u793a\uff0c\u8ce3\u5bb6\u4e5f\u4e0d\u80fd\u514d\u8cac\u3002<\/strong>\u8cb7\u5bb6\u53ef\u4ee5\u57fa\u65bc\u50b5\u52d9\u4e0d\u5c65\u884c\u8cac\u4efb\u8981\u6c42\u89e3\u9664\u5408\u7d04\u6216\u8981\u6c42\u8ce0\u511f\u640d\u5bb3\uff08\u65e5\u672c\u6c11\u6cd5\u7b2c564\u689d\uff09\uff0c\u4e5f\u53ef\u4ee5\u8981\u6c42\u4fee\u88dc\u76ee\u6a19\u7269\u3001\u4ea4\u4ed8\u66ff\u4ee3\u7269\u6216\u4ea4\u4ed8\u4e0d\u8db3\u90e8\u5206\u4ee5\u5b8c\u6210\u5c65\u884c\uff0c\u6216\u8981\u6c42\u6e1b\u5c11\u4ee3\u50f9\uff08\u65e5\u672c\u6c11\u6cd5\u7b2c562\u689d\u3001\u7b2c563\u689d\uff09\u3002\u6b64\u5916\uff0c\u6839\u64da\u60c5\u6cc1\uff0c\u53ef\u80fd\u4e5f\u53ef\u4ee5\u8a8d\u5b9a\u932f\u8aa4\u6216\u6b3a\u8a50\u7684\u53d6\u6d88\uff08\u65e5\u672c\u6c11\u6cd5\u7b2c95\u689d\u7b2c1\u9805\u30fb\u7b2c2\u9805\u3001\u7b2c96\u689d\u7b2c1\u9805\uff09\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30b5\u30a4\u30c8\uff08\u4e2d\u56fd\u8a9e\uff09 wp-block-embed-\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30b5\u30a4\u30c8\uff08\u4e2d\u56fd\u8a9e\uff09\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"ITt25hgpT8\"><a href=\"https:\/\/monolith.law\/zh-tw\/it\/defect-warranty-liability\">\u4ec0\u9ebc\u662f\u7cfb\u7d71\u548c\u8edf\u9ad4\u958b\u767c\u7684\u5951\u7d04\u4e0d\u9069\u5408\u8cac\u4efb\uff1f\u89e3\u91cb\u4fee\u8a02\u9ede<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;\u4ec0\u9ebc\u662f\u7cfb\u7d71\u548c\u8edf\u9ad4\u958b\u767c\u7684\u5951\u7d04\u4e0d\u9069\u5408\u8cac\u4efb\uff1f\u89e3\u91cb\u4fee\u8a02\u9ede&#8221; &#8212; \u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30b5\u30a4\u30c8\uff08\u4e2d\u56fd\u8a9e\uff09\" src=\"https:\/\/monolith.law\/zh-tw\/it\/defect-warranty-liability\/embed#?secret=RTCqq5MVSJ#?secret=ITt25hgpT8\" data-secret=\"ITt25hgpT8\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2022\/02\/customer-complaint-return-legal-effect-2.jpg\" alt=\"\" class=\"wp-image-42951\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\u8ce3\u4e3b\u548c\u8cb7\u4e3b\u61c9\u6ce8\u610f\u7684\u4e8b\u9805\"><span class=\"ez-toc-section\" id=\"%E8%B3%A3%E4%B8%BB%E5%92%8C%E8%B2%B7%E4%B8%BB%E6%87%89%E6%B3%A8%E6%84%8F%E7%9A%84%E4%BA%8B%E9%A0%85\"><\/span>\u8ce3\u4e3b\u548c\u8cb7\u4e3b\u61c9\u6ce8\u610f\u7684\u4e8b\u9805<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u8ce3\u4e3b\"><span class=\"ez-toc-section\" id=\"%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E8%88%87%E8%B3%A3%E4%B8%BB\"><\/span>\u7121\u7570\u8b70\u7121\u9000\u8ca8\u8207\u8ce3\u4e3b<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u7576\u500b\u4eba\u6d88\u8cbb\u8005\u5f9e\u696d\u8005\u90a3\u88e1\u8cfc\u8cb7\u5546\u54c1\u6642\uff0c\u4e5f\u5c31\u662f\u8aaa\uff0c\u7576\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u8ce3\u4e3b\u4e0d\u662f\u500b\u4eba\u800c\u662f\u696d\u8005\u6642\uff0c\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u7279\u7d04\u5c07\u5982\u4f55\u8655\u7406\u5462\uff1f<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u65e5\u672c\u6d88\u8cbb\u8005\u5951\u7d04\u6cd5\uff08\u696d\u8005\u7684\u640d\u5bb3\u8ce0\u511f\u8cac\u4efb\u514d\u9664\u689d\u6b3e\u7b49\u7684\u7121\u6548\uff09<\/p>\n\n\n\n<p>\u7b2c8\u689d \u4e0b\u5217\u6d88\u8cbb\u8005\u5951\u7d04\u7684\u689d\u6b3e\uff0c\u8996\u70ba\u7121\u6548\u3002<\/p>\n\n\n\n<p>1 \u689d\u6b3e\u514d\u9664\u696d\u8005\u56e0\u4e0d\u5c65\u884c\u50b5\u52d9\u800c\u5c0d\u6d88\u8cbb\u8005\u9020\u6210\u7684\u640d\u5bb3\u7684\u5168\u90e8\u8ce0\u511f\u8cac\u4efb\uff0c\u6216\u8ce6\u4e88\u8a72\u696d\u8005\u6c7a\u5b9a\u5176\u8cac\u4efb\u6709\u7121\u7684\u6b0a\u9650<\/p>\n\n\n\n<p>2 \u689d\u6b3e\u514d\u9664\u696d\u8005\u56e0\u4e0d\u5c65\u884c\u50b5\u52d9\uff08\u50c5\u9650\u65bc\u8a72\u696d\u8005\u3001\u5176\u4ee3\u8868\u4eba\u6216\u5176\u4f7f\u7528\u8005\u7684\u6545\u610f\u6216\u91cd\u5927\u904e\u5931\u6240\u81f4\uff09\u800c\u5c0d\u6d88\u8cbb\u8005\u9020\u6210\u7684\u640d\u5bb3\u7684\u90e8\u5206\u8ce0\u511f\u8cac\u4efb\uff0c\u6216\u8ce6\u4e88\u8a72\u696d\u8005\u6c7a\u5b9a\u5176\u8cac\u4efb\u7bc4\u570d\u7684\u6b0a\u9650<\/p>\n<\/blockquote>\n\n\n\n<p>\u5982\u679c\u8ce3\u4e3b\u53ef\u4ee5\u88ab\u8a8d\u5b9a\u70ba\u696d\u8005\uff0c\u5247\u5728\u51fa\u552e\u5546\u54c1\u6642\uff0c\u6839\u64da\u65e5\u672c\u7279\u5b9a\u5546\u696d\u4ea4\u6613\u6cd5\uff0c\u5fc5\u9808\u5728\u5ee3\u544a\u4e0a\u986f\u793a\u6709\u95dc\u6cd5\u5b9a\u9000\u8ca8\u4e8b\u9805\u548c\u8cac\u4efb\u7684\u7279\u7d04\uff08\u5982\u679c\u6709\u7684\u8a71\uff09\u3002\u6b64\u5916\uff0c\u5c0d\u65bc\u9000\u8ca8\u7684\u986f\u793a\uff0c\u9700\u8981\u660e\u78ba\u8868\u793a\u8a72\u986f\u793a\u662f\u6cd5\u5b9a\u9000\u8ca8\u6b0a\u7684\u7279\u7d04\u986f\u793a\uff0c\u9084\u662f\u8cac\u4efb\u7684\u7279\u7d04\u986f\u793a\uff0c\u6216\u8005\u662f\u5169\u8005\u7684\u986f\u793a\u3002\u5373\u4f7f\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u986f\u793a\u660e\u78ba\u8868\u793a\u4e86\u6cd5\u5b9a\u9000\u8ca8\u6b0a\u7684\u7279\u7d04\u548c\u8cac\u4efb\u7684\u7279\u7d04\u7684\u96d9\u91cd\u610f\u7fa9\uff0c<strong>\u4f46\u5982\u679c\u8ce3\u4e3b\u662f\u696d\u8005\uff0c\u6d88\u8cbb\u8005\u662f\u8cb7\u4e3b\uff0c\u5247\u4f5c\u70ba\u8cac\u4efb\u7279\u7d04\u7684\u7121\u7570\u8b70\u7121\u9000\u8ca8\uff0c\u7531\u65bc\u5b83\u514d\u9664\u4e86\u5168\u90e8\u7684\u640d\u5bb3\u8ce0\u511f\u7fa9\u52d9\u4e26\u6392\u9664\u4e86\u89e3\u9664\u6b0a\uff0c\u6839\u64da\u6d88\u8cbb\u8005\u5951\u7d04\u6cd5\u7b2c8\u689d\uff0c\u539f\u5247\u4e0a\u5c07\u88ab\u8996\u70ba\u7121\u6548\u3002<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u6ce8\u610f\u4e8b\u9805\"><span class=\"ez-toc-section\" id=\"%E7%84%A1%E7%95%B0%E8%AD%B0%E7%84%A1%E9%80%80%E8%B2%A8%E7%9A%84%E6%B3%A8%E6%84%8F%E4%BA%8B%E9%A0%85\"><\/span>\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u6ce8\u610f\u4e8b\u9805<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>\u5728\u514d\u8cbb\u5e02\u5834\u61c9\u7528\u7a0b\u5f0f\u6216\u7db2\u8def\u62cd\u8ce3\u4e2d\uff0c\u7531\u65bc\u8cfc\u8cb7\u8005\u7121\u6cd5\u5be6\u969b\u770b\u5230\u6216\u89f8\u6478\u5546\u54c1\uff0c\u56e0\u6b64\u8ce3\u4e3b\u53ef\u80fd\u6703\u9762\u81e8\u201c\u5546\u54c1\u5f8c\u4f86\u51fa\u73fe\u7455\u75b5\u201d\u6216\u201c\u8207\u60f3\u50cf\u7684\u4e0d\u540c\u201d\u7b49\u6295\u8a34\uff0c\u6216\u8005\u88ab\u8981\u6c42\u9000\u8ca8\u7684\u98a8\u96aa\u3002<\/p>\n\n\n\n<p>\u56e0\u6b64\uff0c\u8ce3\u4e3b\u901a\u904e\u660e\u78ba\u8868\u793a\u7121\u7570\u8b70\u7121\u9000\u8ca8\uff0c\u53ef\u4ee5\u964d\u4f4e\u63a5\u53d7\u6295\u8a34\u6216\u9000\u8ca8\u7684\u98a8\u96aa\u3002\u96d6\u7136\u9019\u662f\u4e00\u7a2e\u65b9\u4fbf\u7684\u7b56\u7565\uff0c\u4f46\u8ce3\u4e3b\u548c\u8cb7\u4e3b\u4e4b\u9593\u7d93\u5e38\u6703\u767c\u751f\u722d\u8b70\u3002<\/p>\n\n\n\n<p><strong>\u8ce3\u4e3b\u5fc5\u9808\u660e\u78ba\u544a\u77e5\u8cb7\u4e3b\u5546\u54c1\u7684\u7455\u75b5\u6216\u6545\u969c\uff0c\u5426\u5247\u7121\u7570\u8b70\u7121\u9000\u8ca8\u53ef\u80fd\u6703\u5931\u6548\u3002<\/strong>\u5373\u4f7f\u8ce3\u4e3b\u8a8d\u70ba\u9019\u662f\u5fae\u4e0d\u8db3\u9053\u7684\u90e8\u5206\uff0c\u8cb7\u4e3b\u4e5f\u53ef\u80fd\u8a8d\u70ba\u9019\u662f\u91cd\u8981\u7684\u90e8\u5206\u3002\u5c0d\u65bc\u53ef\u80fd\u5f15\u8d77\u6295\u8a34\u7684\u90e8\u5206\uff0c\u6700\u5b89\u5168\u7684\u505a\u6cd5\u662f\u4e0d\u96b1\u779e\u4efb\u4f55\u4fe1\u606f\u4e26\u5168\u90e8\u544a\u77e5\u3002<\/p>\n\n\n\n<p><strong>\u8cb7\u4e3b\u5fc5\u9808\u78ba\u8a8d\u662f\u5426\u8a2d\u5b9a\u4e86\u7121\u7570\u8b70\u7121\u9000\u8ca8\u7684\u7279\u7d04\u3002\u5982\u679c\u6709\u7279\u7d04\uff0c\u5247\u539f\u5247\u4e0a\u7121\u6cd5\u5728\u4e8b\u5f8c\u8ffd\u7a76\u8cac\u4efb\u3002<\/strong>\u76e1\u53ef\u80fd\u8a62\u554f\u5546\u54c1\u7684\u7455\u75b5\u6216\u6545\u969c\uff0c\u4e26\u5728\u4e86\u89e3\u5546\u54c1\u72c0\u6cc1\u5f8c\u8cfc\u8cb7\uff0c\u9019\u662f\u975e\u5e38\u91cd\u8981\u7684\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/monolith.law\/wp-content\/uploads\/2022\/02\/customer-complaint-return-legal-effect-4.jpg\" alt=\"\" class=\"wp-image-42953\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\u307e\u3068\u3081\"><span class=\"ez-toc-section\" id=\"%E7%B8%BD%E7%B5%90_%E7%94%A8%E6%88%B6%E9%96%93%E4%BA%A4%E6%98%93%E6%9C%9F%E6%9C%9B%E8%83%BD%E9%80%B2%E8%A1%8C%E9%9B%99%E6%96%B9%E9%83%BD%E8%83%BD%E6%BB%BF%E6%84%8F%E7%9A%84%E4%BA%A4%E6%98%93\"><\/span>\u7e3d\u7d50:\u7528\u6236\u9593\u4ea4\u6613\u671f\u671b\u80fd\u9032\u884c\u96d9\u65b9\u90fd\u80fd\u6eff\u610f\u7684\u4ea4\u6613<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u7528\u6236\u9593\u4ea4\u6613\u7684\u5e02\u5834\u898f\u6a21\uff0c\u5e74\u5e74\u6301\u7e8c\u64f4\u5927\u3002<\/p>\n\n\n\n<p>\u70ba\u4e86\u8b93\u8ce3\u5bb6\u548c\u8cb7\u5bb6\u90fd\u80fd\u6eff\u610f\uff0c\u4e26\u6109\u5feb\u5730\u5b8c\u6210\u4ea4\u6613\uff0c\u4eba\u5011\u624d\u6703\u60f3\u51fa\u300c\u7121\u7570\u8b70\u3001\u7121\u9000\u8ca8\u300d\u9019\u6a23\u7684\u7279\u7d04\u3002\u56e0\u6b64\uff0c<strong>\u672c\u6240\u671f\u671b\u80fd\u9032\u884c\u96d9\u65b9\u90fd\u80fd\u6eff\u610f\u7684\u4ea4\u6613\uff0c\u4e26\u5e0c\u671b\u7528\u6236\u9593\u4ea4\u6613\u80fd\u5065\u5eb7\u5730\u767c\u5c55\u3002<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30b5\u30a4\u30c8\uff08\u4e2d\u56fd\u8a9e\uff09 wp-block-embed-\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30b5\u30a4\u30c8\uff08\u4e2d\u56fd\u8a9e\uff09\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"WFQKBBXCcA\"><a href=\"https:\/\/monolith.law\/zh-tw\/it\/c2c-platform-business-responsibility\">\u5e73\u53f0\u696d\u8005\u5728\u7528\u6236\u9593\u4ea4\u6613\u4e2d\u7684\u6cd5\u5f8b\u8cac\u4efb<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;\u5e73\u53f0\u696d\u8005\u5728\u7528\u6236\u9593\u4ea4\u6613\u4e2d\u7684\u6cd5\u5f8b\u8cac\u4efb&#8221; &#8212; \u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30b5\u30a4\u30c8\uff08\u4e2d\u56fd\u8a9e\uff09\" src=\"https:\/\/monolith.law\/zh-tw\/it\/c2c-platform-business-responsibility\/embed#?secret=MLvilipZFf#?secret=WFQKBBXCcA\" data-secret=\"WFQKBBXCcA\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\u7576\u4e8b\u52d9\u6240\u63d0\u4f9b\u7684\u5c0d\u7b56\u4ecb\u7d39\"><span class=\"ez-toc-section\" id=\"%E7%95%B6%E4%BA%8B%E5%8B%99%E6%89%80%E6%8F%90%E4%BE%9B%E7%9A%84%E5%B0%8D%E7%AD%96%E4%BB%8B%E7%B4%B9\"><\/span>\u7576\u4e8b\u52d9\u6240\u63d0\u4f9b\u7684\u5c0d\u7b56\u4ecb\u7d39<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>MONOLITH\u5f8b\u5e2b\u4e8b\u52d9\u6240\u662f\u4e00\u5bb6\u5728IT\uff0c\u7279\u5225\u662f\u4e92\u806f\u7db2\u548c\u6cd5\u5f8b\u5169\u65b9\u9762\u5177\u6709\u9ad8\u5ea6\u5c08\u696d\u6027\u7684\u5f8b\u5e2b\u4e8b\u52d9\u6240\u3002\u8fd1\u5e74\u4f86\uff0c\u7db2\u7d61\u62cd\u8ce3\u548c\u514d\u8cbb\u5e02\u5834\u61c9\u7528\u7a0b\u5e8f\u7684\u6cd5\u5f8b\u5be9\u67e5\u9700\u6c42\u6b63\u5728\u65e5\u76ca\u589e\u52a0\u3002\u672c\u6240\u7684\u4e8b\u52d9\u6240\u5728\u8003\u616e\u5230\u5404\u7a2e\u6cd5\u5f8b\u898f\u5b9a\u7684\u57fa\u790e\u4e0a\uff0c\u5206\u6790\u5df2\u7d93\u958b\u59cb\u6216\u5373\u5c07\u958b\u59cb\u7684\u696d\u52d9\u7684\u6cd5\u5f8b\u98a8\u96aa\uff0c\u4e26\u76e1\u53ef\u80fd\u5730\u5728\u4e0d\u505c\u6b62\u696d\u52d9\u7684\u60c5\u6cc1\u4e0b\u5c0b\u6c42\u5408\u6cd5\u5316\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u7db2\u8def\u62cd\u8ce3\u7db2\u7ad9\u6216\u662f\u4e8c\u624b\u4ea4\u6613\u61c9\u7528\u7a0b\u5f0f\u4e0a\uff0c\u672c\u6240\u5e38\u5e38\u53ef\u4ee5\u770b\u5230\u300c\u8acb\u7406\u89e3\u70ba\u7121\u7570\u8b70\u3001\u7121\u9000\u8ca8\u300d\u7b49\u7684\u8aaa\u660e\u3002\u5982\u679c\u5546\u54c1\u7684\u6982\u8981\u6b04\u4f4d\u4e2d\u6709\u9019\u6a23\u7684\u8aaa\u660e\uff0c\u90a3\u9ebc\u8cb7\u5bb6\u662f\u5426\u5c31\u7d55\u5c0d\u4e0d\u80fd\u5c0d\u5546\u54c1\u63d0\u51fa\u7570\u8b70\u6216\u8981\u6c42\u9000\u8ca8\u5462\uff1f \u5728\u9019\u88e1\uff0c\u672c\u6240\u5c07\u89e3\u91cb\u300c\u7121\u7570\u8b70\u3001\u7121\u9000\u8ca8\u300d\u9019\u6a23\u7684\u8aaa\u660e\u5728\u6cd5\u5f8b\u4e0a\u7684\u6548\u529b\u3002 \u7279\u7d04\u7684\u6548\u529b\u9700\u6ce8\u610f \u7121\u7570\u8b70\u7121\u9000\u8ca8\u6709\u6548\u7684\u60c5\u6cc1 \u7576\u8ce3\u5bb6\u5c0d\u65bc\u51fa\u552e\u7269\u54c1\u9032\u884c\u300c\u7121\u7570\u8b70\u7121\u9000\u8ca8\u300d\u7684\u8868\u793a\u6642\uff0c\u4e00\u822c\u4f86\u8aaa\uff0c\u53ea\u63a5\u53d7\u540c\u610f\u300c\u5c0d\u5546\u54c1\u4e0d\u63d0\u51fa\u4efb\u4f55\u7570\u8b70\uff0c\u4e5f\u4e0d\u63a5\u53d7\u9000\u8ca8\u300d\u7684\u4eba\u7684\u7533\u8acb\uff0c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":59183,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[25,24],"acf":[],"_links":{"self":[{"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/posts\/58605"}],"collection":[{"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/comments?post=58605"}],"version-history":[{"count":2,"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/posts\/58605\/revisions"}],"predecessor-version":[{"id":59208,"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/posts\/58605\/revisions\/59208"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/media\/59183"}],"wp:attachment":[{"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/media?parent=58605"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/categories?post=58605"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monolith.law\/zh-tw\/wp-json\/wp\/v2\/tags?post=58605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}